MDG Sports Reviews 

137
TrustScore 2.5 out of 5

2.6

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Rated 5 out of 5 stars

Great range of stock, fast dispatch and brilliant customer service to sort out a minor problem. Even got free next day delivery upgrade. Can’t recommend these guys enough, if you have any racket sport... See more

Rated 1 out of 5 stars

AVOID! Wish I had read the reviews here before my purchase attempt. Ordered a £200 racket on a Sunday with "next day” delivery and 9 days later I haven’t received anything beyond excuses, infinit... See more

Rated 4 out of 5 stars

I ordered and paid for some badminton shoes over a month ago and have heard nothing. I've tried emailing but received no reply. I tried phoning but the number given on the website is unrecognised. I... See more

Company replied

Rated 5 out of 5 stars

Item arrived quickly but prior to that I had a really nice email making sure I hadn't forgotten to get the racket stringed. If I'd been new to purchasing a racket then it would have been invaluable... See more

Company details

  1. Tennis shop

Written by the company

permanently closed


Contact info

2.6

Poor

TrustScore 2.5 out of 5

137 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(137)

1 review in the last 12 months

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Rated 5 out of 5 stars

There's good and then there's these guys..

Every now and then you run into a company that you feel obligated to take the the time to provide a review. MDG Sports is one of them. Excellent communication (even on a Sunday), great prices and exceptional service.

29 March 2023
Unprompted review
Rated 5 out of 5 stars

Ordered Tuesday and arrived Wednesday

This is the second time I have ordered from this company and both times delivery has been extremely quick. The price was competitive and I was pleased to find the racket I needed in stock as it was to replace one of two already owned due to a split frame and I specifically wanted the same racket. Excellent service.

16 March 2023
Unprompted review
Rated 4 out of 5 stars

Shoes didn't arrive, but eventually sorted

I ordered and paid for some badminton shoes over a month ago and have heard nothing. I've tried emailing but received no reply. I tried phoning but the number given on the website is unrecognised. I've now asked for a refund via the website 'contact us' page. Time will tell....

Update: I did get a quick response from the company following my website message. They identified a problem with the carrier. They reshipped my shoes and they arrived today. Thanks MDG Sports!

2 March 2023
Unprompted review
MDG Sports logo

Reply from MDG Sports

Hello Baddersville, thank you for your message. I am sorry to feel we are not a genuine company but I can assure you we are! If you can let me know your order number or name I can look into this right away for you. We do respond to all emails so that seems very strange! Please let me know when you sent this so I can look into this for you. Also, our phone number on the website is definitely correct so unsure as to why it was not recognised for you,

Please do reply and let us know an order number or name so we can get this sorted for you.

Many Thanks

MDG Sports

Rated 5 out of 5 stars

MDG sports

MDG sports , Thank you James & the great team for flawless bespoke service, support & stringing for my new Tennis racket. It arrived quickly and perfectly packaged. `hopefully I’m worthy of it. We will be back for sure,for the next one.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

I was a little wary ordering from MDG, having read a couple of these reviews, but I was delighted by the service. I tried to order 2 racquets online, to take advantage of the 5% off for 2 racquets offer. However, the discount code wasn't working online so I left it. MDG contacted me to ask if I wanted to complete the order. I explained the issue with the code, and they honoured it over the phone. 2 working days later, the racquets were delivered by DHL, freshly strung. Excellent service.

7 February 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

James was incredibly helpful and knowledgable. He also ensured next day delivery and kept in constant contact regarding the order.

19 January 2023
Unprompted review
Rated 5 out of 5 stars

I purchased a Yonex VCore Pro 100l…

I purchased a Yonex VCore Pro 100l following a quick discussion on the phone. Firstly, it was on sale for a extremely competitive price and when the choice of hybrid strings are included, it’s simply a bargain. Secondly, I chose a grip 3 that was original and not one built up from a smaller size and hence the racket balance was not compromised. Finally the service was prompt with next day delivery as an option. I was able to discuss choice of string tension and playing characteristics with the owner and found that extremely helpful. I would thoroughly recommend MDG Sports if anyone is considering buying a tennis racket.

J Clay

4 January 2023
Unprompted review
Rated 5 out of 5 stars

Mike and James were great.

Mike and James were most helpful and responsive at both purchase and in chasing up a late delivery by DHL. Excellent customer service combined with enthusiasm and knowledge of tennis.

5 January 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding Customer Service

2nd time I have used MDG sports recently. Wish I had discovered them earlier. Outstanding and friendly customer service. Highly recommend.

30 December 2022
Unprompted review
Rated 5 out of 5 stars

Outstanding

The knowledge of the staff is outstanding and helped choose the best rackets for my wife and I! I will be coming back for sure

24 December 2022
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Realised there was a problem with my order when I ordered it however I informed them and within minutes I received a phone call to help rectify the issue. Very helpful and knowledgeable service. The product then arrived the next day. Would highly recommend them.

20 December 2022
Unprompted review
Rated 5 out of 5 stars

Tennis Rackets: We’ve bought 2 rackets from James…

We’ve bought 2 rackets from James recently and he was really helpful and listened to what we needed….no hard sell, just great advice. There are so many options out there and he made the whole experience so much easier! The rackets both arrived the next day and we are really happy with our purchases. Will def buy from MDG again in the future.

8 December 2022
Unprompted review

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