MDP Supplies Reviews 

742
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and always ready to go above and beyond to quickly resolve any urgent requests. Consumers also deeply appreciate the fast delivery times, top quality products, and smooth ordering process that makes working together entirely seamless. Some reviewers were not happy with how certain issues were handled, describing the customer support interactions as dismissive and unprofessional. A few people noted that overall service quality has noticeably declined over time and that sales teams sometimes fail to listen to specific consumer requirements.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful and friendly customer service... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, friendly, and... See more

Product

Customers had positive experiences with product, noting that they are genuinely great and offer good value... See more

Service

Customers consistently note positive experiences with service, highlighting fast email replies, quick order... See more

Order

Clients share positive opinions on order experiences, often praising the remarkably fast turnaround times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company and outstanding customer service!I recently made a mistake and ordered the wrong colour by accident. I contacted customer service, and within just two hours, Erin had it completely s... See more

Rated 5 out of 5 stars

Excellent service time and time again from MDP. Never had any issues and always pleased with quality and service. I felt compelled to write a review, as today, Neil was exceptionally helpful. He w... See more

Rated 5 out of 5 stars

Ordered late on Christmas Day evening, received my confirmation of order and invoice in minutes. The text and email “ready for collection” received first thing on working day back (29th). Quick, effi... See more

Rated 5 out of 5 stars

MDP are always there to help, they are very well stocke and if any product is unavailable, in my experience, it only takes a few days to get it in. Always providing top quality products at very compe... See more


Company details

  1. #5 of 11 best companies in Printing Equipment and Supplies
  2. #18 of 29 best companies in Art supply shop
  3. #47 of 67 best companies in Prints and signs store

Written by the company

Wholesale distributor of sign vinyl and supplies for sign makers & garment printers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(742)

125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good prices

Very good prices, great quality materials, very fast delivery, and excellent customer service. I can only say good things – or nothing at all. Great job!

Best regards,
TM Printing

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience and Service

Rang up and was spoke to by a very kind and knowledgeable man who took his time to walk me through my many questions ( no matter how stupid). Felt great ordering confidently and will be definitely ordering through them again.

2 June 2025
Unprompted review
Rated 5 out of 5 stars

The staff at Falkirk went above and…

The staff at Falkirk went above and beyond I got held up in traffic due to the Edinburgh marathon and realised I wasn’t going to reach the shop until 1.10pm - shop closed at 1pm I asked if there was a safe place they could leave my order and the guy offered to stay back and wait for me to arrive which he did thank you so so much

25 May 2025
Rated 5 out of 5 stars

1st class service every time!

Only ever had a problem once and it was my own fault, I was silly enough to buy the wrong heat press element and they refunded with no issues at all. Been using mdp for roughly 4/5 years now and it’s been first class service every time! The most helpful team/shop workers I’ve known! Thank yous!

9 May 2025
Unprompted review

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