MDP Supplies Reviews 

742
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the staff is exceptionally helpful, polite, and always ready to go above and beyond to quickly resolve any urgent requests. Consumers also deeply appreciate the fast delivery times, top quality products, and smooth ordering process that makes working together entirely seamless. Some reviewers were not happy with how certain issues were handled, describing the customer support interactions as dismissive and unprofessional. A few people noted that overall service quality has noticeably declined over time and that sales teams sometimes fail to listen to specific consumer requirements.

What people talk about most

Staff

Reviewers mention positive feedback about staff, highlighting extremely helpful and friendly customer service... See more

Customer service

People report positive experiences with customer service, consistently praising the helpful, friendly, and... See more

Product

Customers had positive experiences with product, noting that they are genuinely great and offer good value... See more

Service

Customers consistently note positive experiences with service, highlighting fast email replies, quick order... See more

Order

Clients share positive opinions on order experiences, often praising the remarkably fast turnaround times and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent company and outstanding customer service!I recently made a mistake and ordered the wrong colour by accident. I contacted customer service, and within just two hours, Erin had it completely s... See more

Rated 5 out of 5 stars

Excellent service time and time again from MDP. Never had any issues and always pleased with quality and service. I felt compelled to write a review, as today, Neil was exceptionally helpful. He w... See more

Rated 5 out of 5 stars

Ordered late on Christmas Day evening, received my confirmation of order and invoice in minutes. The text and email “ready for collection” received first thing on working day back (29th). Quick, effi... See more

Rated 5 out of 5 stars

MDP are always there to help, they are very well stocke and if any product is unavailable, in my experience, it only takes a few days to get it in. Always providing top quality products at very compe... See more


Company details

  1. #5 of 11 best companies in Printing Equipment and Supplies
  2. #18 of 29 best companies in Art supply shop
  3. #47 of 67 best companies in Prints and signs store

Written by the company

Wholesale distributor of sign vinyl and supplies for sign makers & garment printers


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

742 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 77% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(742)

125 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

always a pleasure, quick and helpful

Ordering is simple and quick and ready for me to pick up from store quickly. all the lads at the canvey store are really helpful and polite . i am disabled so they often help me carry stuff to my car and put up with my multiple seperate orders in 1 day where i forget and add things after lol.

my only gripe is when ordering mugs to be delivered online that the mugs came in individual boxes as there is almost always broken ones when they arrive.

23 February 2025
Rated 2 out of 5 stars

Quick postage but low quality

Very quick postage but quality of the wrap is ridiculous - if it stick it's 50% chance that the wrap wilt tear. After wasting an hours I throw all to the bin. If I bought drugs for that money that still will be better way to spend my money than buying these wraps, sorry not sorry

24 January 2025
Unprompted review
MDP Supplies logo

Reply from MDP Supplies

Dabb
The issue you are describing sounds like you were applying this in a cold environment as this affects the adhesive strength and makes the wrap more brittle.

The colder it is, the less tack the adhesive has. The surface of a vehicle should ideally reach an ambient temperature of 20C before wrapping. This is relevant to all manufacturers' vehicle wrap.

The branch that processed your order have checked the roll that your order came from and the adhesive level appears fine so it doesn't sound like a manufacturing issue but if you still have some send us a piece back. We will test it for you and if a fault is identified we will refund or replace.

We wish you had contacted our customer service team when you first encountered an issue.

Rated 5 out of 5 stars

Unbelievable service

Unbelievable service, dispatched immediately after ordering. Always a good service with very reasonable priced products. Highly recommend, have been using on & off for years.

29 January 2025
Unprompted review
Rated 1 out of 5 stars

There was no information about the…

There was no information about the blanks and it was not until printed did we discover a film over the discs that needed to be removed first. This in turn has now cost me more money as I have had to re order new blanks.

22 January 2025
Unprompted review
MDP Supplies logo

Reply from MDP Supplies

Apologies for the issue. Dye sublimation metal inserts, from any supplier, always have a protective film on the coated side, but in fairness it did not state this on our website.

We have updated the website now and as a gesture of goodwill we have also processed a full refund on the original order so you are not out of pocket.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look