I find Medex quite good delivery is quick and they ensure that you have all the relevant info I’m on slimming injections and have had no problems using the epi pen or my health whilst taking the Moun... See more
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Company details
- #97 of 108 best companies in Pharmacy
Written by the company
MedExpress offers prescription medication through their registered internet pharmacy for the treatment of minor ailments, diseases and medical conditions. The service is fully regulated and genuine medication is dispensed from London based pharmacy by express next day delivery.
MedExpress - Online Doctor & Pharmacy
Written by the company
- Lowest Price Guarantee
- We guarantee that we will not be beaten on price. If you find a lower price pharmacy we will credit the difference plus £5. Check out pricing page for more details and terms and conditions.
- Genuine Medication
- All medication at MedExpress is sourced from regulated wholesalers in the UK.
- Fully Regulated
- MedExpress is a registered UK Pharmacy based in Central London. The pharmacy is regulated by the General Pharmaceutical Council and the service is regulated the Care Quality Commission.
Contact info
Unit H, Ashbourne Drive, CV31 3SS, Leamington Spa, United Kingdom
- 02081230508
- hello@medexpress.co.uk
- www.medexpress.co.uk
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When i send questions to clinian I dont…
When i send questions to clinian I dont get all my questions answered. Apart from that all good.
Terrible customer service
This company are quick and efficient when you are purchasing from them. Deliveries are on time however, I bought a pen, used it once and it jammed. It was obviously faulty which is no fault of the company. Where my issue lies is when I reported this via video, photos and multiple emails and it’s still not resolved. Several of my emails were ignored and some repetitive. They are not interested if something warrants a replacement. Almost 2 months have past and I’ve since gone on to purchase another 2 pens and no refund or replacement for the faulty one. (Around £150 down the drain) products and delivery are fine, if you have an Issue, they are not interested they will keep taking your money. Customer service is awful. Do your research thoroughly.
A positive experience
This is my first order from MedExpress. The process was thorough and I feel confident that enough care was taken to ensure the medication is safe for me to use. Communication was good. I received speedy and useful replies to my emails. When my prescription was approved I was given a delivery date within 4 days. I think the process for uploading evidence could be improved by allowing you to upload more than one document at a time but over all I found my experience positive.
So far so good no side effects and…
So far so good no side effects and eating regularly but much smaller portions and thinking about what I am eating
I really cannot believe how easy it is…
I really cannot believe how easy it is to use and how fast the orders are dispatched and delivered.
Communication is excellent.
Quick and simply application and…
Quick and simply application and delivery. Relevant and useful email information. On hand support
Really easy to use but also reassuring…
Really easy to use but also reassuring that the good checks are in place.
Order arrived to late to use
Great product…… did the trick 👍🤩😂👌😜😃🙏🤣😎
Good service
Very easy to interact with. Delivery service good. One star off for slower customer service responses once you are on boarded as a customer.
Great help with good instructions
Great help with good instructions, reminding me when to re order so it won’t ruin my weight loss journey and I feel safe as the product is packed well thank you
Fab service
The video consultation, the lady I spoke to was friendly and helpful. The app is also great as a reminder to log jab and weight. Fast delivery. 5*
Package returned to sender
I asked for the package to be delivered to a local drop off point. The Royal Mail postman tried to hand it into the shop instead of the locker outside as he did not have a code to pass on to me! The shop assistant quite rightly rejected the package and it is apparently on its way back to sender!!
Orders ok, support very delayed
Orders come through quite smoothly, and when you get through to customer support, they are all very nice and helpful. But they have a very delayed response time, I waited also 2+ weeks before hearing back on a medicine I had to reorder promptly, delayed my next dose. Overall they are a good provider, but their times to support could be way better.
Quick delivery in regular packaging
Quick delivery in regular packaging, fast acting,long lasting, great for both partners to enjoy extended pleasure!.
You can send me a free pack for
the positive feedback!😀
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