MedExpress Pharmacy Reviews 

51,451
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 21,846 reviews, reviewers had a great experience with this company. Customers consistently praise the quick and efficient delivery, noting that orders often arrive promptly and are well-packaged. People also appreciate the overall service, highlighting helpful online support, clear information, and an easy ordering process. Conversely, a small portion of people felt dissatisfied with significant order processing delays, unresponsiveness from customer service regarding inquiries, and difficulties with automated reordering for dosage adjustments. Some also reported concerns about packaging, such as melted ice packs or defrosted products.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the fast and quick delivery... See more

Service

People report positive experiences with service, often highlighting its speed and efficiency. Customers... See more

Order

Users describe ambiguous interactions with order, with some finding the ordering process easy and quick,... See more

Product

Clients share ambiguous opinions on product quality and effectiveness. Many customers praise the products for... See more

Customer service

Customers consistently note ambiguous experiences with customer service, with many praising the initial... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I find Medex quite good delivery is quick and they ensure that you have all the relevant info I’m on slimming injections and have had no problems using the epi pen or my health whilst taking the Moun... See more

Rated 4 out of 5 stars

Delivery was very quick. I would have liked to have more information on the next steps after the first lot of tablets. I don't know if I should order some more at a higher dosage or that they will c... See more

Rated 4 out of 5 stars

Quick and efficient service, started on the 1.5 wegovy and lost 5 pounds in my first week with no side effects. Have now ordered my next month's tablets at the higher dosage as I have noticed the hung... See more

Rated 4 out of 5 stars

I'm still not sure of the ejections if I'm doing it right second week don't feel anything but lost 5lb in first good to no if I need help your there for me


Company details

  1. #97 of 108 best companies in Pharmacy

Written by the company

MedExpress offers prescription medication through their registered internet pharmacy for the treatment of minor ailments, diseases and medical conditions. The service is fully regulated and genuine medication is dispensed from London based pharmacy by express next day delivery.

MedExpress - Online Doctor & Pharmacy

Written by the company

Lowest Price Guarantee
We guarantee that we will not be beaten on price. If you find a lower price pharmacy we will credit the difference plus £5. Check out pricing page for more details and terms and conditions.
Genuine Medication
All medication at MedExpress is sourced from regulated wholesalers in the UK.
Fully Regulated
MedExpress is a registered UK Pharmacy based in Central London. The pharmacy is regulated by the General Pharmaceutical Council and the service is regulated the Care Quality Commission.

Contact info

4.2

Great

TrustScore 4 out of 5

51k reviews

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4.2

All reviews

(51,451)

21,315 reviews in the last 12 months

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Rated 1 out of 5 stars

i started last year and lost 1 stone…

i started last year and lost 1 stone but due to holidays and a higher dose made me feel a bit strange left it for a while.reordered paid then put on hold twice taking £367.88.trying to get a refund its just e.mail after e.mail.just cant get a reply.what is wrong with this company

26 February 2026
Unprompted review
Rated 5 out of 5 stars

It’s achieving my goal of weight loss

It’s achieving my goal of weight loss, slowly how I want it to be. Very impressed with how it suppresses my appetite, food was always on my mind, and I was always hungry, all that has gone.
I few very minor side effects of joint pain in my right foot, otherwise all ok.

19 July 2026
Rated 4 out of 5 stars

I’m not losing weight as quick as I’d…

I’m not losing weight as quick as I’d hoped. My appetite has shrunk and eating fairly healthy but my body doesn’t like giving anything up. I exercise too. 2 classes a week and swimming. I cycle to swimming (about 10 mins each way). In 5 weeks I’ve lost 9lbs. Maybe this is good. I’m not sure.

11 July 2026
Rated 1 out of 5 stars

34 emails later and still no response…

34 emails later and still no response even though I was told I would get a refund on email , no returns label even though I was told it would be sent and had been sent 5 times. Going around in circles. paid 253 for medication which has sat in the fridge waiting to be returned, I had to spend another 250 to buy from another service, shame on them, the fat cats that run these corporations don't give a monkeys about their customers and considering they are patients not buying clothes from amazon their customer service should be exemplary but its far from that !! Even the reviews that at 3 star and even 4 raise issues .

9 July 2026
Unprompted review
Rated 4 out of 5 stars

The doctor that did my consultation…

The doctor that did my consultation eventually was great. But this was the second appointment the first video appointment no one signed in. They didn’t let me know that there was no doctor available it just timed out after 20mins. I work nights and this was very inconvenient.

21 July 2026

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