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Medfinder Reviews 

501
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 127 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional service and staff for their helpfulness, diligence, and positive attitude. Many found the company to be a game-changer, saving significant time and stress in locating hard-to-find medications, even during shortages. People appreciated the clear communication and smooth process, often leading to successful medication retrieval and a desire to use the service again. However, some customers noted instances where the service did not successfully locate their specific medication or provided locations lacking stock. A few also had unclear information about the service's functionality or cost, with one reviewer experiencing a disagreement with a staff member over medication details.

What people talk about most

Service

Consumers find service to be positive, with many describing it as an absolute lifesaver that is quick,... See more

Product

Clients share ambiguous opinions on product, with many expressing relief and satisfaction after successfully... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the helpfulness and efficiency... See more

Staff

Users describe positive interactions with staff, highlighting their knowledge, responsiveness, and friendly... See more

Inventory

Customers consistently note ambiguous experiences with inventory, often struggling to find medications due to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was skeptical and it took me several weeks and some research, however I’m so glad I signed up because it works. Walgreens held my prescription for three months and within an hour Medfinder found the... See more

Rated 5 out of 5 stars

I use them every month to find my medication that is usually impossible to find. They do a great job locating my medications within reasonable locations. Yesterday, I was able to speak with someone di... See more

Rated 5 out of 5 stars

My adhd medication prescription was placed on back order and after calling around for a while, I came across med finder. Was hesitant about paying the fee but gave it a shot. The communication was top... See more

Rated 5 out of 5 stars

I was skeptical at first because MedFinder sounded too good to be true — but they found my backordered adhd prescription fast. The process was smooth, communication was clear, and they saved me hours... See more


Company details

About Medfinder

Written by the company

logo

Find your medications in stock today.

hero image

Trusted by over 20,000 Patients across the US.


Can't find your meds in stock? We can help

Tell us what medication you need

Enter your medication info and we'll take it from there. No more stress.

We find your meds in stock

We'll contact pharmacies near you and find one with your medications in stock

Pick up your script

We'll text you the info you need to pick up your script

Find your meds in stock

Tired of calling pharmacies?

Written by the company

Theres a better way.
Tell us what medication you’re looking for, and our team will reach out to pharmacies near you to check availability. We’ll keep you informed throughout the process so you know exactly what’s happening and why, and will text you as soon as we find your medications in stock.

Contact info

Struggling to find your medication?

We call pharmacies for you and help locate hard-to-find prescriptions.

4.6

Excellent

TrustScore 4.5 out of 5

501 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

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4.6

All reviews

(501)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They found my RX in 1 hour

The medication I was on was sitting in backorder at CVS, Safeway, and Walmart. Bed finder was able to locate the medicine at a small pharmacy 10 miles from my house within one hour.

9 June 2026
Unprompted review
Rated 5 out of 5 stars

I found Medfinder in an online search…

I found Medfinder in an online search to help me find a specific brand prescription that is currently hard to find. I was skeptical at first but had already spent hours searching for the medication and needed to try it. It took a few days, but I was informed along the way about the efforts being made and Medfinder did find the script. I’m very happy with the communication—and of course that they found what I needed. I bought the 3-search package for future needs. Thank you!

5 June 2026
Unprompted review
Rated 5 out of 5 stars

A True Fan 100%!!!

Well I have to say I am 100% a fan of this service. My daughter was unable to get her much needed meds for over a week and she was suffering today the least. I found medfinder online and thought what do I have to lose - if they can’t find it I get my money back. Well they were able to locate some within 40 mins away and we were able to contact the doctor to transfer the script to the pharmacy and within 30 mins the script was ready for pick up. How relieved and thankful I was is an understatement. I’m a true believer in this service 100%.

3 June 2026
Unprompted review
Rated 1 out of 5 stars

It didn’t get my medication……

It didn’t get my medication……. Lack of connection to any progress! No leads to my medication

31 May 2026
Medfinder logo

Reply from Medfinder

Hi John, we are so sorry to hear that! Finding medications is unfortunately an imperfect process, but rest assured, we are going to reach out to you directly in just a moment to ensure you get your medications or you get a refund!

Rated 5 out of 5 stars

They found my medicine in the middle of a shortage

I have been struggling to get one medication every month due to shortages. This time was particularly bad, and after trying several pharmacies I was losing hope, and tried Med Finder for the first time. It worked! Got my medicine last night. I am so grateful for this service.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommended

The automated system found a location that didn’t take my insurance, so they went the extra mile to manually call pharmacies and find one that does. I’ll definitely be using their services again.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

it workedddd

Y’all, when I tell you I was strugglinggg. Their AI helper was calling every pharmacy this side of the Mississippi and when it exhausted all its options it handed the task over to humans who GOT THE JOB DONE. That’s what I call teamwork. Seriously saved me soooo much time and stress and got me my medication! So worth the cost of one search.

28 May 2026
Unprompted review
Rated 5 out of 5 stars

Super helpful product

Super helpful product. Couldn’t find my prescription available anywhere until using Medfinder. Had multiple times where they found it available at a pharmacy, and by the time I called the pharmacy was out. Medfinder did another search free of cost, and had great customer support throughout the process. If you are struggling to find your prescription in stock, I could not recommend Medfinder enough!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

Lifesaver during a stressful shortage! 100% worth the money!

I was extremely stressed out after being without my medication for over two weeks due to the national shortage. My doctor's office was incredibly difficult to deal with, so I decided to take a chance and pay the $50 for Medfinder. It was fast and incredibly helpful!

Within a short time, they found a Walgreens that had my exact prescription in stock. The service didn’t stop there, when my doctor’s office delayed sending the script and I needed to re-verify the stock the next day, Medfinder's support team checked on it for me. Even though things got a bit chaotic on my doctor's end and Medfinder actually found an alternative pharmacy just in case, they didn't try to charge me again. Within a short time, they found a Walgreens that had my exact prescription in stock. The service didn’t stop there, when my doctor’s office delayed sending the script and I needed to re-verify the stock the next day, Medfinder's support team checked on it for me. Even though things got a bit chaotic on my doctor's end and Medfinder actually found an alternative pharmacy just in case, they didn't try to charge me again.

If you are on the fence about spending the money, do it. It saved me hours of phone calls and stress. I highly recommend them!

29 May 2026
Unprompted review
Rated 5 out of 5 stars

What a god send

They were awesome, found a pharmacy within a few minutes. I’ve been struggling for two months since Levoxyl got discontinued. Tried 4 other meds with too many side effects. Out of desperation I found this site, what a god send. So frustrating my doctor knew I was struggling and knew this was the only med I wasn’t sensitive too, they should be aware of this option.

21 May 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Weren’t able to find the medication via automated calls, so they called around manually until they found a pharmacist. Well worth the cost!

20 May 2026
Unprompted review
Rated 5 out of 5 stars

Medfinder really came through for me

Medfinder really came through for me. I was skeptical of the service because of the high upfront cost and uncertainty as to what level of service they would provide. After a false positive hit for a pharmacy due to me not specifying IR vs XR, I reached out to medfinder via text and they immediately responded, corrected my mistake and restarted a new search without charging me. After nearly a month without my meds I was finally able to get my prescription filled. I was very surprised at how responsive they were via text, their professionalism and patience. I would highly recommend as they saved me countless hours calling pharmacies and sitting on hold.

19 May 2026
Unprompted review
Rated 5 out of 5 stars

I no longer worry at the end of the month if the pharmacy will have my meds.

You guys are truly amazing! It’s been incredibly challenging these past six months to find pharmacies with my medication in stock. I was on the verge of giving up and letting my daily life suffer. Medfinder completely transformed my experience.

Their team was incredibly fast, compassionate, professional, and took a huge weight off my shoulders. Instead of spending hours calling pharmacy after pharmacy, they swiftly and conveniently located my prescription in my local area and then text me the info. The peace of mind alone is priceless.

I highly recommend Medfinder to anyone struggling to find prescription medication in stock at their local pharmacy. This service is a lifesaver and worth every penny. Thank you for helping people during such a frustrating and exhausting time.

16 May 2026
Unprompted review
Rated 5 out of 5 stars

Great job!

I had an excellent experience with this company. They were able to help me find the medication I needed quickly and made the entire process simple and stress-free. Communication was outstanding from start to finish — every question I had was answered promptly, professionally, and with genuine care.
What really stood out was how easy they were to work with. The staff was knowledgeable, compassionate, and made me feel like more than just another customer. In a time when good customer service can be hard to find, this company truly exceeded my expectations.
I highly recommend them to anyone looking for a reliable, responsive, and professional medication service. Thank you again for making such a difficult process so much easier. Tom

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Love Medfinder!

This company is incredible! Their customer service is top-tier. I also appreciated their response rate. My initial pharmacy fell through for something minor and they still continued to search and found another pharmacy. I only wish I would’ve found them sooner.!

11 May 2026
Unprompted review
Rated 5 out of 5 stars

This company is a Godsend

This company is truly a Godsend. I was told by several pharmacies that the medication I needed had been out of stock for more than six months. Medfinder.com to the rescue. Within several hours, they found the medication I needed at a pharmacy, not far from me. Their customer service is above and beyond anything I’ve ever experienced. I was always in touch with a real person, no automated responses to questions when I signed up for their offered subscription. I highly recommend and trust this company which is why I gave it a review of five stars!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

If I could give more stars I would

If I could give more stars I would. Twice I've spent hours a day on hold with pharmacies, gone without my medication for 2 weeks each time, and had actually given up when Medfinder came to the rescue. In 3 days they did what I couldn't do in 2 weeks. They found my meds! The cost is far justified in the time and sanity they saved me.

6 May 2026
Unprompted review
Rated 5 out of 5 stars

Revolutionary!!

This service is absolutely indispensable!! I have two prescriptions that have been on a national shortage for at least a year. Each time I need a refill I dial up MedFinder and they call pharmacies all around me until they find one with my medication in stock. They text me the location as soon as they find it so I can update my provider and get the prescription sent over. This last time they called over 70 pharmacies in a 50 mile radius (which you can customize if you don’t want to or can’t travel that far)! I do not have the time nor the patience to do this myself and I will be a lifelong user of MedFinder. So glad I found this service!!

5 May 2026
Unprompted review

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