medicaleshop.com Reviews 

224
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Since you use the worse shipping company in America (fed ex).I will no longer place orders with this company

Rated 5 out of 5 stars

Delivery was much quicker than I expected. Packaged well. Easy Assembly. My 90 year old mom loves her Lumex three wheeled walker. Stable. Goes over grass easily. She stands straighter than with her fo... See more

Company replied

Rated 1 out of 5 stars

ordered a rollator for my grandma over a month ago said it would be here first week of July , well its now saying last week of July , my grandma is to the point where she cant walk but 5 feet and has... See more

Company replied

Rated 1 out of 5 stars

Terrible service and false advertising. We are a busy medical office and we ordered some supplies for patient care. The website stated that the supply quantity was 96/cs at a certain price. We bought... See more

Company details

  1. Mobility equipment supplier
  2. Pharmacy

Information provided by various external sources

Gait Trainers, Manual Wheelchairs, Special Need Standers, Special need seating, Patient Lifts, Power Wheelchair, and more on sale at Medicaleshop.com Rifton, Quickie, r82, Easystand, Arjohuntleigh, Leckey, Etac and many more brands.


Contact info

2.8

Average

TrustScore 3 out of 5

224 reviews

5-star
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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(224)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Very Happy with product!!

Very Happy with product!!! Ordering easy and got it very quickly!!!

8 March 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Great shipping and communication

7 March 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

A "go to" resource

Great customer service from a knowledgeable, helpful staff. I've ordered twice from Medicaleshop and had a very good experience both times. The staff has helped me order what I need. Both deliveries have come quickly and the products have been exactly what I needed. This is a "go to" resource.

5 March 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Good communication and follow through.

2 March 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Supplied exactly what I ordered

Supplied exactly what I ordered. Their pricing was better than my Healthcare supplier was Charging for the SAME EXACT item. This shows our Heathcare Industry along with other healthcare Industry suppliers are RIPPING OFF the AMERICAN PEOPLE.

2 March 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 4 out of 5 stars

Service was fine but the wrong address…

Service was fine but the wrong address was used which caused a delay in receiving the merchandise. Even with that problemthe package arrived before the estimated arrival date.

1 March 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

good product fast delivery

19 February 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Great product support and service....

13 February 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Excellent company to deal with !!

12 February 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

service was friendly and accurate

service was friendly and accurate. Product delivered on time.

12 February 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Very very pleased with the cushion

Very very pleased with the cushion. Correct size and the shipping was excellent. Will order again. Thank you. Definitely a 5 Star.

12 February 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Very fast shipping and the cheapest…

Very fast shipping and the cheapest price I could find on the walker we ordered my son! Excellent service!

12 February 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

The convaid cruiser CX14 that we…

The convaid cruiser CX14 that we purchased was perfect for our Granddaughter lots of room for her to grow and all her helpers love it.

7 February 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Mediscaleshop has been great to work…

Mediscaleshop has been great to work with. I accidentally gave them a negative rating, which I can't undo. But they are an excellent company.

31 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

The product is high quality and I…

The product is high quality and I received it in a short amount of time. Thank you.

30 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Great first time purchase…

Great first time purchase experience...my item arrived quickly

30 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 4 out of 5 stars

Very positive experience

Very positive experience, good customer service and quick delivery. took a little time to get to the right department but everyone was very helpful.

30 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

very solid

very solid, works as deigned.

30 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 2 out of 5 stars

The description was inadequate

The description was inadequate. Not what I thought it would be like.

30 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

They provided great customer support…

They provided great customer support over the phone and followed through with communication need th get parts for a piece of equipment even though I would not likely use them again since I lived 2000 miles away. Lovey people!

29 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

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