medicaleshop.com Reviews 

224
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Since you use the worse shipping company in America (fed ex).I will no longer place orders with this company

Rated 5 out of 5 stars

Delivery was much quicker than I expected. Packaged well. Easy Assembly. My 90 year old mom loves her Lumex three wheeled walker. Stable. Goes over grass easily. She stands straighter than with her fo... See more

Company replied

Rated 1 out of 5 stars

ordered a rollator for my grandma over a month ago said it would be here first week of July , well its now saying last week of July , my grandma is to the point where she cant walk but 5 feet and has... See more

Company replied

Rated 1 out of 5 stars

Terrible service and false advertising. We are a busy medical office and we ordered some supplies for patient care. The website stated that the supply quantity was 96/cs at a certain price. We bought... See more

Company details

  1. Mobility equipment supplier
  2. Pharmacy

Information provided by various external sources

Gait Trainers, Manual Wheelchairs, Special Need Standers, Special need seating, Patient Lifts, Power Wheelchair, and more on sale at Medicaleshop.com Rifton, Quickie, r82, Easystand, Arjohuntleigh, Leckey, Etac and many more brands.


Contact info

2.8

Average

TrustScore 3 out of 5

224 reviews

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No recent history of asking for reviews

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2.8

All reviews

(224)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Sling well made good support

29 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Very Satisfied!

Professional, courteous, and fast.

29 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

great experience

29 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

reasonably priced

reasonably priced, fast shipment.

26 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Medical E Shop was very helpful

Medical E Shop was very helpful. It was just a little difficult with the time difference from Hawaii to the East Coast. Other than that, everyone was extremely helpful and professional.

Mahalo,

Suzanne Antounian
Executive Director
Maui Adult Day Care Centers
11 Mahaolu Street, Suite B
Kahului, HI 96732
(808)871-5804

23 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Excellent!!

22 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 1 out of 5 stars

This was the product I needed BUT

This was the product I needed, but it took 2 weeks to receive. You’d think that a medical supply company would have more than just the slowest shipping time one could purchase.

21 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We appreciate your feedback. Our Medicaleshop team has been made aware of your rating. We received your order on Wednesday, 01/09/2019 and it was shipped next day Thursday, 01/10/2019 and your ordered item was delivered in 4 business days.

As per our company policy with ground shipping, shipment may takes 2 to 5 business days to be delivered.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

I bought a chest support harness

I bought a chest support harness. It shipped quickly & worked out great.

4 January 2019
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

I received exactly what I ordered

I received exactly what I ordered. Everything was packaged nicely. I was sent a tracking number so I could receive updates and I knew as soon as my package arrived.

28 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 4 out of 5 stars

Really fast delivery and great customer…

Really fast delivery and great customer service person

28 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

I would recommend this company in a…

I would recommend this company in a heart beat and will continue to order my equipment here. Customer service was very nice and helped me complete order and even got my chair shipped sooner then it was scheduled once I mentioned I was wanting this to be a Christmas give to my son.

28 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Great service

Great service! They were quick in getting my daughters stroller to us and when we received it was done exactly as we had ordered. They called and made sure we were satisfied and happy with the product once we got it! I would recommend this company to others in the future

28 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

An Absolutely Excellent Product!

We are so incredibly impressed with our Smirthwaite Corner Sitter with Table! It is almost as if it was custom designed for our granddaughter, she has stage 4 cerebral palsy and this sitter actually allows her to sit up unrestrained! We love the large size of the table, which will accommodate almost any toy she has, and the numerous adjustments available on the seat make it the perfect size for her! The construction quality of the sitter and the table exceeds expectations and it will last her for many years. I was especially impressed when I opened the delivery box and the sitter was fully assembled, thank you!!
Specific things that made the Smirthwaite Sitter superior to others I researched are:
The adjustable pommel between the legs. This keeps her legs from crossing and stops her from arching. It also restrains her so no support strap is needed.
The adjustable headrest. Most of the sitters I researched did not have this, but our granddaughter can not hold up her head, so this was essential for a sitter for her. The height adjustment will allow her to grow with this sitter for many years.
The adjustable full supportive side panels. Because these panels wedge her into a corner sitting position and support her shoulders, she is able to move and use her arms for the first time!
I would love to include a picture of her with her happy smile when she got to experience her sitter for the first time, well done! An absolutely excellent product!!

27 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Five star customer service

I like this site because they were extremely careful with my credit card information. Very good customer service .

24 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Great

Good fast service at a good price

19 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

good service

17 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

fast turnaround time and fast quote.

17 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Product was perfect and just as…

Product was perfect and just as described. Shipping was very fast. They followed up after delivery to make sure I was happy with the product. They were friendly and responsive. Excellent service. Caring company.

17 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, package well.

17 December 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Very clear about ordering and each step…

Very clear about ordering and each step of the way was explained. The company followed through on every detail per emails and phone calls when needed.

29 November 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

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