medicaleshop.com Reviews 

224
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

Since you use the worse shipping company in America (fed ex).I will no longer place orders with this company

Rated 5 out of 5 stars

Delivery was much quicker than I expected. Packaged well. Easy Assembly. My 90 year old mom loves her Lumex three wheeled walker. Stable. Goes over grass easily. She stands straighter than with her fo... See more

Company replied

Rated 1 out of 5 stars

ordered a rollator for my grandma over a month ago said it would be here first week of July , well its now saying last week of July , my grandma is to the point where she cant walk but 5 feet and has... See more

Company replied

Rated 1 out of 5 stars

Terrible service and false advertising. We are a busy medical office and we ordered some supplies for patient care. The website stated that the supply quantity was 96/cs at a certain price. We bought... See more

Company details

  1. Mobility equipment supplier
  2. Pharmacy

Information provided by various external sources

Gait Trainers, Manual Wheelchairs, Special Need Standers, Special need seating, Patient Lifts, Power Wheelchair, and more on sale at Medicaleshop.com Rifton, Quickie, r82, Easystand, Arjohuntleigh, Leckey, Etac and many more brands.


Contact info

2.8

Average

TrustScore 3 out of 5

224 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(224)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Well pleased!

The personnel were understanding of my needs and took care of me from the beginning of the transaction to the end. The product was shipped in a timely fashion. I highly recommend this company to service your needs.

27 November 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Very pleased with our new Leckey shower…

Very pleased with our new Leckey shower chair! I would recommend this company to anyone!

21 November 2018
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Great service

20 November 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 4 out of 5 stars

Looking for right part.

I have partial information on part number needed for the Ormesa gait trainer. After several email exchange, I have a better understanding of the functions of different parts. It took sometime but eventually the appropriate part number was identified and function explained.

The price was different more than I first imagined. The package arrived in a timely manner.

7 November 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt deliveries. Good prices.

7 November 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

All helpful and knowledgeable.

7 November 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Very professional process oriented…

Very professional process oriented approach to on-line sales that results in success after success for its customers.

2 November 2018
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Bailey (487) Classroom Treatment Tables

We love our new Bailey treatment tables, for our first year of offering OTA and PTA training programs. Thanks very much for all your help to help us get our Programs rolling!

1 November 2018
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Very knowledgeable staff and excellent…

Very knowledgeable staff and excellent customer service. All my questions about the custom wheelchair order were answered.

1 November 2018
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Delivery was quick.

Delivery was much quicker than I expected. Packaged well. Easy Assembly. My 90 year old mom loves her Lumex three wheeled walker. Stable. Goes over grass easily. She stands straighter than with her four wheeled model. She can easily lift it into her back seat. I think it will increase her feeling of independence.

31 October 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Love to order from medicaleshop

Love to order from medicaleshop. It's so fast and easy. Plus, the staff are extremely friendly and supportive. Will definitely order again :)

31 October 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 3 out of 5 stars

Took a week to ship a transfer board

Took a week to ship a transfer board. I asked about over night was told it would be $70.00 shipping. Should not have been more than 25.00. Customer service person was very nice. When something medical is ordered it is usually because it is needed fast. Not to be shipped a week later plus a few days in transit. The board is good quality.

31 October 2018
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

professional service

professional service, bed arrived fast and in good condition. Thanks

31 October 2018
Unprompted review
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Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 4 out of 5 stars

To long for shipping

31 October 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Good price on the one item I needed

Good price on the one item I needed, delivered promptly.

31 October 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Great communicators!

Great communication! Well done!

31 October 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

The ordering and updates were…

The ordering and updates were wonderful. Received my order and all is good.

31 October 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 4 out of 5 stars

Medical-E-shop did a good job…

Medical-E-shop did a good job delivering my Alief PO # P367556 recently. However, there was NO packing slip with the delivery. We like to have packing slips, they help.

31 October 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Excellent customer service and fast…

Excellent customer service and fast shipping on ordered product.

31 October 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

Rated 5 out of 5 stars

Customer Service was great

Customer Service was great. Chair shipped faster than expected.

17 October 2018
Unprompted review
medicaleshop.com logo

Reply from medicaleshop.com

Dear Client,

We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.

Warm Regards,
Medicaleshop customer success team

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