Since you use the worse shipping company in America (fed ex).I will no longer place orders with this company
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Delivery was much quicker than I expected. Packaged well. Easy Assembly. My 90 year old mom loves her Lumex three wheeled walker. Stable. Goes over grass easily. She stands straighter than with her fo... See more
Company replied
ordered a rollator for my grandma over a month ago said it would be here first week of July , well its now saying last week of July , my grandma is to the point where she cant walk but 5 feet and has... See more
Company replied
Terrible service and false advertising. We are a busy medical office and we ordered some supplies for patient care. The website stated that the supply quantity was 96/cs at a certain price. We bought... See more
Company details
Information provided by various external sources
Gait Trainers, Manual Wheelchairs, Special Need Standers, Special need seating, Patient Lifts, Power Wheelchair, and more on sale at Medicaleshop.com Rifton, Quickie, r82, Easystand, Arjohuntleigh, Leckey, Etac and many more brands.
Contact info
87 Danbury Road, Unit 1, 06776, New Milford, United States
- (866) 563-6812
- csteam@medicaleshop.com
- www.medicaleshop.com
2.8
Average
224 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Order arrived in a timely manner
Order arrived in a timely manner. Great product.
13 September 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Best company ever
13 September 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Great products and speedy deliver
Great products and speedy deliver. Very helpful and followed up every step of the way with my order. Best prices I found.
13 September 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Medicaleshop was there for us when we…
Medicaleshop was there for us when we needed the special devices for our student and when there was an unexpected loss, they were there to help us through it.
Thank you
12 September 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
The website was very user-friendly and…
The website was very user-friendly and the products were delivered the next day!
12 September 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
I have nothing bad to say
I have nothing bad to say. I did call once before a purchase, and my questions were answered quickly and easily.
12 September 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
We love the mattress
We love the mattress. BUT it was NOT as the email showed. I called the Co and sent them the email I got and NEVER did hear back from them..
10 September 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Nice product
8 September 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Everything showed up on time and…
Everything showed up on time and product was exactly what I was expecting. Checkout was easy and would return in future.
1 September 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
One of the best online firms i have had…
One of the best online firms i have had the pleasure to work with
31 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Great place for supplies and to work…
Great place for supplies and to work with
31 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Quick responsive service.
31 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Excellent Customer Service!
Customer service was outstanding and the product, Neatsheets, were excellent!
30 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Customer service is exceptional
Customer service is exceptional! They are not just trying to sell you something. They truly care about customer satisfaction and stand behind their products. I bought a pediatric stroller for my daughter and couldn't be happier. Thank you!!
30 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Great service!
Their orders are always timely and accurate. Any problems will be resolved as quickly as possible.
30 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
I thought the service was awesome
I thought the service was awesome! Quick and easy. Thank you.
30 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Good price on feeder chair and customer…
Good price on feeder chair and customer service. Would order from them again.
30 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
Good price but product shipped from a different location
The price was the best I could find on the internet but I was disappointed after ordering when I learned the product was to be shipped from a different location entirely. It would have been nice to know that before I purchased as I was hoping to have the product in hand a bit sooner. Overall the delivery was relatively fast but I was hoping to have it in hand 2-3 days after the order. It took 6 days.
25 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
thank you for your business, we do not stock any products available online for sales. every order ships from the manufacturer/distributor, and it does take 24-48 hours for the manufacturer to prepare the order and ship, plus a reasonable shipping time depending on the client's address.
Medicaleshop customer success team
The website is easy to navigate and I…
The website is easy to navigate and I was able to find all the accessories I needed for my order.
The prices for the items I needed are the best online.
BUT.. I don't love all the emails. My inbox has too many messages, not really pertaining to my order. "Thank you for visiting our website". Thank you for your order" "Order details to follow".
Sorting through all the messages is annoying.
23 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
thank you for your business. we make an honest effort to provide timely updates to our clients.
some of the messages are auto generated to inform about order progress to our clients.
Medicaleshop customer success team
Sam was helpful and thorough
22 August 2018
Unprompted review
Reply from medicaleshop.com
Dear Client,
We thank you for taking the time to give feedback on our services. Our goal is to provide prompt customer service, help clients with their healthcare needs and save money on their out of pocket healthcare costs.
Warm Regards,
Medicaleshop customer success team
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