Medicines2u Reviews 802

TrustScore 4 out of 5

3.9

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See what reviewers are saying

Rated 5 out of 5 stars

Sara at Medicine2U has become our favorite medical adviser - but the whole company makes you feel cared for and understood. And helped.

Rated 5 out of 5 stars

I knew what my symptoms were presenting as and what treatment was needed, so ordered the medication required paid via PayPal and it was delivered to my door. No queues at doctors surgery or chemist. E... See more

Rated 5 out of 5 stars

Medicines 2U have had some problems recently with mounjaro but they expedited my order as I was running out and needed injection.

Rated 1 out of 5 stars

I’ve paid for the product and now am being asked questions about my living conditions, which I think isn’t suitable. How I am living shouldn’t matter. I’m walking around affecting my fertility, I’v... See more

Company replied

Company details

  1. #101 of 106 best companies in Pharmacy

Information provided by various external sources

Medicines2u.com is an online pharmacy aiming to provide world class service and satisfaction to all of our customers. We are part of a well established and experienced pharmacy called Yakub Chemist Limited who has been successfully running for over 20 years. Medicines2u.com offers a variety of treatments to suit the needs of our customers. As our online pharmacy can appreciate that many customers would rather purchase online, we have a team of dedicated staff to ensure that our customers have an easy and pleasant shopping experience. Our experienced team thrive to provide the best customer service and ensure that all products are of high quality and promptly delivered to your doorstep whether it be at home or work. We constantly thrive to improve our services here at Medicines2u.com therefore we have launched a Doctor Consultation service. This provides not only convenience but confidentiality to a patient. Simply submit a form that is provided on the website in which an experienced UK registered doctor will prescribe you the treatment requested. We also have a team of in-house pharmacists to provide any advice needed.


Contact info

3.9

Great

TrustScore 4 out of 5

802 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t take the order

Order placed 23rd May, not arrived in stated timescale, chased and item had been out of stock. Sent 2days later. Wrong items arrived. Contacted again, requested photos, sent, then need to have items back before refunding. This is 21 days later. Will return.
Will raise dispute through card provider as spent so much time trying to resolve.

11 June 2025
Unprompted review
Rated 4 out of 5 stars

Ordering and service is good

Ordering and service is good. Delivery was not as expected. Parcel was left in letterbox at top of drive without signing. The letterbox serves several properties. I was waiting in for the delivery but found parcel at the end of the day.

28 April 2025
Rated 5 out of 5 stars

Review of order

Ordered for the first time and my order was lost at first but after contacting them they swiftly sent out a replacement that I received a couple of days later

25 March 2025
Rated 1 out of 5 stars

In stock info wrong and don't reply to comms

Was showing my medication as in stock so ordered from them, everything confirmed. Then get a note saying can't be fulfilled as my local pharmacy doesn't have any in stock - I know that's why I ordered it from an online company! They are continuing to show my medication as in stock and available to order but won't fulfil. I have contacted them several times for an explanation but no response at all. Very poor, don't bother

14 September 2024
Unprompted review

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