YOUR AGENT, PATRICK BY PHONE, WAS WELL INFORMED RECOGNIZED MY NEED FOR A TALL DRIVE MEDICAL ROLLATOR, VERIFIED MY SPECIFIS FOR ORDERING, TOOK OUR CARD INFORMATION EFFICIENTLY, AND IN GOOD TIME VERIFIE... See more
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One of the largest Home Medical Equipment stores in the Midwest! Locally owned and operated for over 20 years. We carry wheelchairs, scooters, lift chairs, incontinence supplies, walking aids, stairlifts, elevators and much much more.
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10780 Reading Road, 45241, Cincinnati, United States
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This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically replies within 1 week
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Customer service was excellent. Sean was very helpful and explained everything I needed to know about the mattress.

Reply from Med Mart
Stacy was very helpful and knowledgeable about the bed that I was interested in and explained all my questions. I also wanted to make sure that the product had a warranty on it will be in use in a very rural area and if anything happens to the bed, I want to make sure that it will be taken care of within a reasonable amount of time.

Reply from Med Mart
ORDER ARRived much quicker than expected. We have not opened the box because the bedframe is not expected until later this month.

Reply from Med Mart
didnt show taxes before I clicked submit order. Ive never paid taxes on dr. prescribed personal medical equiptment and I dont want Route Protection thank you please reimburse the credit card i used

Reply from Med Mart
I got the name of your company from a search on the web for a back, rest product for an up walker, and your company‘s name was one of the companies that carried that item I went to your website, found the item and ordered it

Reply from Med Mart
I was warned not to use an online store for items like this. I should have listened. Staff tried their best and were friendly but in the end they didn’t know the products as well as they sounded and when there was an issue they were dependent on what the manufacturer told them. In the end we’re basically stuck with a mobility scooter that doesn’t fit the hopes we had for it.

Reply from Med Mart
First time buyer needed some help. Spoke with Sean he answered all my questions and made decision much easier thanks.

Reply from Med Mart
Ordered over the phone, confirmed product and billing info completed promptly. Shipping date confirm and delivered on time.

Reply from Med Mart
I was impressed with product knowledge as the use of the Hoyer Sit to
Stand was demonstrated. I was also very impressed with the Medicare knowledge that the manager shared as she explained DME.”””

Reply from Med Mart
I wish they had a + sign after the fifth star because Thom gave me 10 star service. He is out of the Kettering Med Mart. He came and had my chair repaired and running quick as a wink. I am so excited to be able to go back on long drives down the bike path. I would highly, highly recommend Med Mart and Thom any time you need your power chair serviced. I am one very happy customer.

Reply from Med Mart
My order was delayed and I need it in order to use my pool. It is July and I only have 1 month left to use the pool. Please help with this process.

Reply from Med Mart
Quick affirmation that the battery needed replacement on our sit to stand unit. Confirmed that the model and part numbers matched. Quickly filled the order and made the transaction. The battery arrived within 4 business days. Excellent service. 👍

Reply from Med Mart
Very easy to purchase. Just couldn’t find the width to make sure it fit perfectly in and out of doors

Reply from Med Mart
The customer service rep was really great - friendly, professional, had the information I needed.
Negative was the phone connection was really bad and made it difficult to hear and was more cognitively exhausting than it needed to be because of that. Since I made a call right after to someone else and the connection was fine I’m assuming the problem was on their side

Reply from Med Mart

Reply from Med Mart
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