SpinLife.com Reviews 1,222

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness and extensive product knowledge, making the ordering process smooth and pleasant. Many people highlight the ease of ordering and the quality of the products, often noting the wide variety available. Reviewers also appreciate the fast shipping and efficient delivery services, with many items arriving on time or even earlier than expected. However, some customers experienced issues with order transparency, particularly regarding back-ordered items and shipping updates. A few other people also felt that the delivery service was not always reliable, with some deliveries being delayed or arriving without prior notice. Additionally, some reviewers were dissatisfied with the customer service when trying to resolve order problems or warranty claims, mentioning slow responses or unhelpful interactions.

What people talk about most

Product

Users describe ambiguous interactions with product. Many customers praise the quality and variety of... See more

Order

Reviewers mention ambiguous feedback about order. While many customers found the ordering process easy,... See more

Staff

People report positive experiences with staff. Many reviewers praise the helpfulness and knowledge of several... See more

Delivery service

Consumers find delivery service to be ambiguous. Many reviewers praise fast shipping, good communication, and... See more

Service

Customers consistently note ambiguous experiences with service. Many reviewers praise the excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy to order. Wide variety of colors and material. They are a little bit expensive, but you get a quality chair and you can choose your in home warranty. White glove delivery was important to me. The... See more

Company replied

Rated 4 out of 5 stars

Ordering the mobility scooter was easy, delivery occurred before I expected it given the holiday Jan 1 2026. My only complaint actually is with the manufacturer that put too much in one package that a... See more

Company replied

Rated 4 out of 5 stars

I ordered on line. so far so good. If I get another chance to review after I receive the scooter I will. The scooter delivery has been delayed. twice. The website said that the scooter normall... See more

Company replied

Rated 4 out of 5 stars

Order entry process went smoothly. The only criticism I have is that I have been given NO indication of when my order might ship. And I don’t see any good way to determine that.

Company replied


Company details

  1. Mobility equipment supplier

Information provided by various external sources

We are a company of people, some chair users, some not, here to help you find products to make your life easier. Our goal is to help you find the product that works best for you and your situation. You can talk to us. Our ProductExperts are real people with medical experience; many are certified ATPs and mobility professionals. From electric wheelchairs to rolling walkers, SpinLife® has the right product for your needs. We carry all the top brands including Golden, Pride, Invacare, Sunrise Medical, Drive Medical, TiLite, ROHO, Medline and many more. Shop online, or call our ProductExperts.


Contact info

4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
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Rated 4 out of 5 stars

I ordered a sling for a hoyer lift over…

I ordered a sling for a hoyer lift over the phone with a customer service representative about 6 months ago and it was not the one I described and it’s not returnable so I went on line and found the one I thought I was getting so I’m hoping this one is the right one

11 May 2026
SpinLife.com logo

Reply from SpinLife.com

Jerry, We are sorry to hear about the incorrect sling on your first order. Since they are a hygienic item they are non returnable. We are glad you were able to find the right one for you.

Rated 5 out of 5 stars

Great Company for Scooter Battery & Charger

Easy to order product needed online. SpinLife had both the battery and charger needed for our Golden Scooter. Great communication and fast shipping! Prices were the best! Thank you!

18 April 2026
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Reply from SpinLife.com

Sheri, Thank you for your review! Thrilled we provided the Golden Scooter battery and charger you needed with great communication and fast shipping.

Rated 5 out of 5 stars

Your products are wonderful

Your products are wonderful. I had ordered around 5 years ago, and I’m still buying your products. I ordered elsewhere, no one is like spin life.

30 April 2026
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Reply from SpinLife.com

Sharon, Thank you for sharing your loyalty over five years. We're honored you choose SpinLife consistently.

Rated 4 out of 5 stars

Tech was great 5*

Tech was great 5*
Technology not so great

18 April 2026
SpinLife.com logo

Reply from SpinLife.com

Thank you for sharing your feedback. We appreciate your recognition of our tech support team's excellent service.

Rated 5 out of 5 stars

Great help with order issue…

I had an error in my order and customer service was very helpful with correcting the order. I spoke with Raina (sp?) and Amanda and they fixed and confirmed the correction.

22 April 2026
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Reply from SpinLife.com

We are thrilled to hear Raina and Amanda provided great help with your order issue and confirmed the correction.

Rated 1 out of 5 stars

Shipment arrived today with the main…

Shipment arrived today with the main bed box torn badly at the bottom of box. I’m afraid to open it. I took pictures , what do you recommend I should do ?
Michael Makara
mdl# mdr107003e

17 April 2026
SpinLife.com logo

Reply from SpinLife.com

We are very sorry to hear the box has arrived damaged. We will reach out to you to gather the pictures and move forward from there. Thank you for making us aware.

Rated 5 out of 5 stars

You guys are easier to deal with for me

Last times everything easy everything came early this shipment is slower but I’m sure will be on time deliver date is Tuesday (2 days)

It came in the nick of time Tuesday! And I am breathing a sigh of relief old Battery registered 2 red bars with constant recharging! I’ve got Christmas tree lights again! Thanks for your always excellent service!

15 April 2026
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Reply from SpinLife.com

Nancy, We deeply respect your loyalty! Happy everything came early before. Your Tuesday delivery should arrive on time as expected.

Rated 5 out of 5 stars

Fair better than most

All parts were there, solid construction, fairly easy to put together, no damage in. Shipping

14 April 2026
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Reply from SpinLife.com

Hi David,
Thank you for sharing your feedback about our solid construction and complete parts. We appreciate your trust in SpinLife.

Rated 5 out of 5 stars

More Freedom

Our Rascal mobility scooter arrived in 2 days and in good shape. So far he loves it. Batteries were charged. Easily rolls on grass like we wanted. Will give him much more freedom. Great delivery updates from seller and fast delivery (2 days!).

16 April 2026
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Reply from SpinLife.com

Blaire, We are utterly delighted to hear your Rascal mobility scooter brings more freedom and rolls perfectly on grass!

Rated 5 out of 5 stars

So far so good

So far so good. I don't have the scooter yet....but is shipped fast.

13 April 2026
SpinLife.com logo

Reply from SpinLife.com

We sincerely value your feedback! Excited you received fast shipping. Hope you love your scooter when it arrives!

Rated 2 out of 5 stars

I ordered a seat cushion cover on April…

I ordered a seat cushion cover on April 1st and never heard anything else from you besides the original order confirmation. After two weeks, I called today, and a nice lady told me that the order had been back-ordered and that Spinlife will hopefully receive it tomorrow and only then ship it to me. I just wish you could have told me right after I ordered it that it was back-ordered and would take so long.

1 April 2026
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Reply from SpinLife.com

We sincerely apologize for the lack of communication regarding the delay in shipping your order. This is not how we strive to run our business, and we understand how important timely updates are to our customers.
We’re glad to see that you have now received your order, and we truly appreciate your patience.

Rated 5 out of 5 stars

Spinlife always knows the right pick…

Spinlife always knows the right pick for us. I have bought many items from them over the years.

11 April 2026
SpinLife.com logo

Reply from SpinLife.com

We are thrilled to hear we always know the right pick for you! Thank you for your continued trust over the years.

Rated 5 out of 5 stars

Spin life is great

I only buy mobility equipment from Spinlife. They are an excellent company to deal with. Great people great products and fair prices.

2 April 2026
SpinLife.com logo

Reply from SpinLife.com

Thank you for your review, Lorraine! We appreciate your loyalty and trust in our mobility equipment and team.

Rated 5 out of 5 stars

Finally found the product that I was…

Finally found the product that I was looking for. it was a bit of a challenge but found it and the ordering process was easy!

9 April 2026
SpinLife.com logo

Reply from SpinLife.com

Hello William, We are glad to hear you found what you needed! Happy the ordering process was easy.

Rated 5 out of 5 stars

System works great

8 April 2026
SpinLife.com logo

Reply from SpinLife.com

Thanks for sharing that the system works great! We appreciate your positive feedback about your experience with SpinLife.

Rated 4 out of 5 stars

Slow to ship

3 April 2026
SpinLife.com logo

Reply from SpinLife.com

Hello David, we are sorry there is a delay in shipping due to the holiday. Your order will be shipping out by the 10th. Thank you.

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