So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... See more
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Company details
Written by the company
* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site
Contact info
United States
- www.medonthego.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Have not heard from the company for…
Have not heard from the company for about a week now, no update on my order or if it has been shipped- (it says on their receipt 3-5 daysfor shipping , which I paid for ) meanwhile, they already charged my pay pal account for the amount. I sent them an email, still awaiting for my update.

Reply from MedOnTheGo
Always a pleasure no words just a great…
Always a pleasure no words just a great company
Definitely a game changer with my…
Definitely a game changer with my relationship. My marriage couldn't get any better. Highly recommend this ED medication!
Perfect replacement cups for the hospital pitcher
Perfect replacement cups for the hospital pitcher and much sturdier than the one from the hospital. My husband likes having that pitcher keeping his drinking water ice cold. Fits perfectly and shipping was quick. I would definitely order from this company again.
Still have not received merchandise
Still have not received merchandise. Have gotten a response from company either after sending email
Advertised but not able to supply
Advertised but not able to supply. Refund not issued but card charged even though item not shipped.
Thank you.
An item was back order. They got a hold of me and suggest a different but similar product. Hopefully all is good now!
Thank you!
Shipping charges are too high for as…
Shipping charges are too high for as slow as you send things. $10 and 2 weeks for standard shipping?
Prompt service and excellent prices.
My order was not fulfilled due to item…
My order was not fulfilled due to item out of stock and I never got refunded. So you stole $50.95 from me
Very fast reliable service
Fast shipping
Fast shipping. Paid for standard 3-5 business days and received the order the next day.
You cancel my order and push for more…
You cancel my order and push for more expensive item

Reply from MedOnTheGo
You get your package, but customer service can use attention
Edited review:
I've ordered from them twice, and each time, I receive my packages, but they aren't good about providing tracking information in a timely manner or returning customer emails or phone calls. I did speak to the owner, and it seems he's taken this criticism to heart and may be more responsive in the future.

Reply from MedOnTheGo
Trash
You’re asking me to review when nothings has even shipped yet 8 days after I ordered!?
As Always
As always, the BD needles/syringes arrived much sooner than I thought they would, and in good condition. They always pack them well, and ship quickly.
DON'T WASTE YOUR MONEY
Long story short... I purchased the incorrect item. I was immediately shipped and charged for the correct item. I tried numerous time to get a RMA # to send the incorrect item back. Eventually (after I wrote a negative review ) I received the RMA and sent the item back to McKesson as instructed which cost me an additional $18. They received the item the first week of June, but I have not received my refund of $82. So now I'm out $100. I would be satisfied if they would even send the item back. After numerous attempts to contact them, I'm left $100 short and totally frustrated with the communication and lack of concern for a customer. DON'T WASTE YOUR MONEY.
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