So my husband has been trained to access my port at home, and we can get most of my supplies through the home medical supply company, except for sterile surgical Gloves that will fit him. We've been... See more
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Review summary
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Needed syringes for my B12 injections, Current store said they could not get them anymore and this has been ongoing for 1 year. I finally searched the internet and found MedOnTheGo, searched for what... See more
Found the exact item that I needed. Excellent price. Much cheaper and less hassle than Amazon. Arrived within 48 hrs. I was very surprised and pleased. Excellent experience and would recommend them. T... See more
Perfect replacement cups for the hospital pitcher and much sturdier than the one from the hospital. My husband likes having that pitcher keeping his drinking water ice cold. Fits perfectly and shippin... See more
Company details
Written by the company
* A+ Rating on BBB * Verisign Trusted Vendor * McAfee Secure Site
Contact info
United States
- www.medonthego.com
3.8
Great
1k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Excellent customer service
Excellent customer service. Fast shipping. Great transaction!
11 March 2025
Reply from MedOnTheGo
Thank you for your review! We appreciate your business.
Reply from MedOnTheGo
Thank you very much for your review. We appreciate your business.
MedOnTheGo has what I need and rhey…
MedOnTheGo has what I need and rhey always get it to me quickly.
3 March 2025
Reply from MedOnTheGo
We are so glad you always receive your products on time. Thank you for letting us know how we are doing! Hope you have a wonderful week!!
Late and lost orders
Most of my orders have arrived late or not at all, but their customer support does make the effort to put things right.
4 March 2025
Reply from MedOnTheGo
We apologize for the inconvenience we have caused you in the past. We really appreciate your honest review!
Reply from MedOnTheGo
Thank you for your review. We really appreciate your business!!
Fast shipping and great customer services
Ordered wrong size syringes. Called and they swapped out the sizes with no questions. Received them within a couple days. Fast shipping and exceptional customer services. This will be my go to for syringes from now on
26 February 2025
Ordered 2-3 day delivery took 7 days…
Ordered 2-3 day delivery took 7 days when i urgently needed it
26 February 2025
Legit, helpful, efficient!
13 February 2025
Critical shipping delay
I believe that this was weather related but I paid for expedited shipping and it did not come in time. So money wasted on the product and the shipping commitment. I was leaving town and paid to have it delivered before I left.
13 February 2025
Reply from MedOnTheGo
We sincerely apologize for the inconvenience we caused you. Thank you for sharing your feedback with us. We will keep it in mind for the future.
My order was cancelled by the company…
My order was cancelled by the company with no correspondence or reason given. Not shippped.
Horrible service.
11 February 2025
Still waiting
So far my experience has not been great. I ordered the catheter over a two weeks ago and paid extra for 3-5 day shipping. As of today, 2/21/25, I have not received order.
5 February 2025
Fast shipping
Fast shipping! Placed my order then tried to figure out another place to get my supplies. I figured it would take a week. 2 days later I got my supplies. Very fast and great pricing. Will be reordering.
13 February 2025
Not my first experience with MedOnTheGo and definitely will not be my last! Great business!
Return customer to a company who meets the needs of caring for family member's medical needs. Great prices, fast shipping. Highly recommend.
8 February 2025
my order came surprisingly fast!
8 February 2025
They sent the wrong product and did not issue promised refund
They sent the wrong product. It was a replacement for the product I wanted, but they had the picture of the product I wanted, Diabet-X Skin Therapy, along with another photo, so it was quite ambiguous and I did not see it at time of purchase. When I received the wrong product, I spoke to the supplier and he said he would issue a refund. After three weeks and more contacts by me (two phone calls where we spoke, plus an email), he did not do so, so I contacted PayPal and got a refund that way.
31 January 2025
Got exactly what I was looking for…
Got exactly what I was looking for SUPER quick, I will 100% be buying again for as long as they are in business!!!
6 February 2025
No notification of product shipping.
The product arrived within the expected timeframe, and it was the correct product and count. What I didn't like was no notification of when the order shipped, or when it was expected to arrive. This was stressful since I was running out of one of the 2 items ordered.
4 February 2025
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