Tried to withdraw winnings 5 times, meanwhile I have sent photo id (twice) proof of address (3 times) and several emails. All I get back is offers to deposit and nothing from customer services. Very h... See more
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I had free mega reel spins, won some money, so deposited from mobile and kept winning wanted to withdraw so deposited from card, sent all ID and withdrew £1000 waited the 72 hrs for it to process..I'm... See more
Deposited £20 and then the site locked me out whilst documents had to be sent over. I have sent the documents over but the site has now blocked me completely and is saying I'm self excluded. I have se... See more
This is a scam don't use this site.... I have won but you can't withdraw your winnings I have emailed them numous of times with no reply....I have uploaded documents for verification they keep comin... See more
Company details
Written by the company
Introducing Mega Reel, the ultimate gambling hub that blends the rush of adrenaline with the jackpot of excitement. Whether you're an avid gambler or searching for the thrill of online casino games, Mega Reel offers a world of limitless possibilities with thrilling slots, immersive experiences and unique titles.
Contact info
United Kingdom
- support@jumpmangaming.com
- www.megareel.com
Hasn’t replied to negative reviews
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Keeps coming up with password error
Keeps coming up with password error. Tried requesting password reset which doesn't work. Contacted them by email, who supplied a temporary password and that doesn't work either. In another email they said try requesting password reset. Told them it doesn't work. No reply and been trying for 6 months!
Ok to start I went through the process…
Ok to start I went through the process of removing my self from all gambling sites . That little one thing called GAMSTOP ... They kept emailing me offering rewards or free spins . So as stupid or weak as I am I followed the link ... I lost even more money . Stay away from mega real . It is a huge disappointment.
Uploaded document got passed got my…
Uploaded document got passed got my money thanks very much guys
This is a scam don't use this site...
This is a scam don't use this site.... I have won but you can't withdraw your winnings I have emailed them numous of times with no reply....I have uploaded documents for verification they keep coming back unverified it's a complete waste of time...I will report this to the gambling commission if my funds are not with drawn I won't let this go please can a manager contact me asap
Be aware people this is a massive con
Deserves 0 stars
This website is the biggest scam of all! if other reviews you’ve read hasn’t convinced you not to play with them let this be the one I’ve played and won just over 1k handed as many documents they asked for and I still not had a reply from them through email they’re so quickly to takes your deposits withdrawal takes weeks if not months they will also will disable your account while you have your winning stuck in there
Is been just over a week since I’ve going back and forth with them through email
(which they only reply’s to once a day if you’re lucky) but nothing been solves they avoiding to pay you your winnings at all cost even if it means they have to reply to your email to drag out the whole process of you complaining.
DO NOT USE THIS SITE!
Deposited £20 and then the site locked me out whilst documents had to be sent over. I have sent the documents over but the site has now blocked me completely and is saying I'm self excluded. I have sent numerous messages about getting my deposit back but have had no contact back at whatsoever! Absolute robdogs! DO NOT USE THIS SITE!!
I wrote a review on the 19 January…
I wrote a review on the 19 January complaining it took 4 long weeks to get my winnings and that I had won again and they were now asking for more documents sent them over and over again think they have two of everything and I'm still waiting on my money why ? They say it's still pending since the 19 January and that they need yet another copy of my ID 😞 please just let me have my money

Reply from Mega Reel
They take A2 pound 50 out of your…
They take A2 pound 50 out of your winnings which I think is disgraceful as it's my money and if they ask you to upload oh my god it takes forever my star written for mega real is zero

Reply from Mega Reel
STAY AWAY SCAMMERS
I keep providing all the documents to be able to withdraw over £200 but they keep rejecting them.
At this point I would say this site is there to just scam people out of money. This site needs to be stoped
terrible company when you win they do…
terrible company when you win they do not want to pay your winnings,stay well clear of this company,join at your peril been trying several weeks now,FRAUD ,FRAUD FRAUD. with a capital F
They make it hard to withdraw money…
They make it hard to withdraw money back from the site. Been trying for about 4 days now! Trying to provide proof of address for a withdrawal is a joke. Everything ive sent so far has been refused! And i wont be sending a copy of my bank statements thankyou very much!! Wish i had read the reviews on here!
Absolutely disgusting robbing website…
Absolutely disgusting robbing website been waiting for my withdrawal for over 2 weeks and after submitting all my documents and emailed them a number of times with absolutely no response from them stay away !
Don’t use this site they will not pay…
Don’t use this site they will not pay your winnings, they gladly take your deposit, without verification, but won’t pay any winnings out there is no contact number customer service is a disgrace,
How these are still operating is beyond me,
This site needs closing down and investigating for fraudulent activity
Mega reels had £1.179.00 and I gave my…
Mega reels had £1.179.00 and I gave my evidence, plus the money was deposited from the account I wanted it putting bk into. I email but it isn't contactable, I tried the online one which isn't a resolver either. You cannot contact megareels and they have now taken my money from my account and it HAS NOT gone into my account so where has it gone ? I do not use bonus play so I had no wagering to wait for, they are taking money from people and when they win they cannot get the money. I am surprised that this site is allowed to carry on doing this to people. Please DO NOT USE THIS SITE ITS WONT PAY YOU YOUR WINNINGS.
I dont want to rate this site as I have…
I dont want to rate this site as I have won money on my gaming and before I can draw it out it has excluded me off my account for no reason at all. I have sent them an email to ask for my money and they have not replied. I'm not going to leave this as its rong, after all covid and everything that has happend now the jumpman games megareel is ripping people off how can you be excluded off a game for no reason wot so eva
Terrible site wouldn't waste ya money…
Terrible site wouldn't waste ya money guys I'm looking to take action against these con artists makes me sick the way they go on like one email a day If lucky from the said support not to mention the verification process is absolutely pants too please all avoid at all costs
1 star is too much money still…
1 star is too much money still unavailable I deposited after being a customer for over a year they took my deposit and closed my account and stated apparently there only temporary accounts so I now have 20 pounds on ther I can't get to and no emails back again after a week stay clear
took 3 days o numerous uploads of id…
took 3 days o numerous uploads of id finally done it tried to withdraw for them to say i need to deposit . went to deposit to be told cant deposit due to money in account what a con
Average casino
Average casino, there is not too much to say about it. Got some nice games, nothing really speciall.
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