Tried to withdraw winnings 5 times, meanwhile I have sent photo id (twice) proof of address (3 times) and several emails. All I get back is offers to deposit and nothing from customer services. Very h... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had free mega reel spins, won some money, so deposited from mobile and kept winning wanted to withdraw so deposited from card, sent all ID and withdrew £1000 waited the 72 hrs for it to process..I'm... See more
Deposited £20 and then the site locked me out whilst documents had to be sent over. I have sent the documents over but the site has now blocked me completely and is saying I'm self excluded. I have se... See more
This is a scam don't use this site.... I have won but you can't withdraw your winnings I have emailed them numous of times with no reply....I have uploaded documents for verification they keep comin... See more
Company details
Written by the company
Introducing Mega Reel, the ultimate gambling hub that blends the rush of adrenaline with the jackpot of excitement. Whether you're an avid gambler or searching for the thrill of online casino games, Mega Reel offers a world of limitless possibilities with thrilling slots, immersive experiences and unique titles.
Contact info
United Kingdom
- support@jumpmangaming.com
- www.megareel.com
1.9
Poor
49 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Seriously keep away they have no…
Seriously keep away they have no customer service it’s all email and they never respond. Been trying to get my withdrawal for nearly a week . It has a 72hrs pending time so that’s 3 days before they even process your withdrawal. When they do reply to your email and it’s not the right answer you then have to wait another 2 days for them to get back to you they are a nightmare seriously keep week away .
11 November 2019
Unprompted review
I had free mega reel spins
I had free mega reel spins, won some money, so deposited from mobile and kept winning wanted to withdraw so deposited from card, sent all ID and withdrew £1000 waited the 72 hrs for it to process..I'm still waiting for it to enter my bank, it's been 4 days since it was processed everytime I send an email they say the same thing 1-3 working days it's been longer than that, rang bank nothing pending.?
9 November 2019
Unprompted review
Absolutely buzzing
*******another update*******
So with the money I payed the rest of my car off bought a new fridge a new cooker & payed all my credit card debt and I still
Have some left to play with. Thank you very much.
UPDATE: I got all my winnings in full. The full £3350 with no problems.
I genuinely can’t believe it. They have accepted my ID. I wish I could send a pic on this. They have approved my withdrawals.
This has been the best site I have played on & the most luck. I am very very impressed to say the least.
THIS SITE IS DEFO WORTH A SHOT.
Absolutely buzzing. Added £10 to get a spin of the mega reel. Won 50 spins but played my £10 first.
Played mighty little gods... kept winning... then played fluffy jackpot. Won all in £800 quid but kept playing.
Ended up withdrawing 200 quid. I got a really good gameplay for my £10 and the mega reel is superb.
Sent in ID verification for my withdrawal so fingers crossed for that. I would recommend this site & I will play again.
Omg I must update. So I went and reversed withdrawals. Now I’m up at £3,350. I’m absolutely stunned with this. The luck is defo on my side.
THE WITHDRAW PROCESS IS AS SMOOTH AS PUNCH ASWELL. THEY LEAVE IT PENDING FOR 3 DAYS IN YOUR GAMING ACOUNT WHICH THEY CLEARLY STATE. THEN THE VERY NEXT DAY THE WINNINGS WERE IN MY ACCOUNT.
100% happy gamer here.
26 September 2019
Unprompted review
slots range rubbish.
slots range rubbish.
Laggy.
Poor customer service.
Problems with password.
AVOID
19 March 2019
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.