melery Reviews 

177
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 77 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and beautiful designs of the jewelry, noting how stunning and luxurious pieces look in person. Many appreciate the versatility, with items suitable for any outfit, often receiving compliments. The jewelry is frequently highlighted for being water-resistant, hypoallergenic, and non-tarnishing, offering lasting wear without skin irritation. Reviewers also commend the company's customer service and staff for being very helpful, communicative, and professional. Delivery is often fast and efficient, with many packages arriving earlier than expected. Additionally, customers frequently mention the beautiful and careful packaging, enhancing the overall positive experience with their purchases.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the jewelry's high... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the high quality... See more

Staff

Users describe positive interactions with staff, highlighting their kindness, helpfulness, and responsiveness... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the fast shipping and... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and top-notch... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm absolutely thrilled with my Melery jewellery haul! The box arrived beautifully packaged, with each piece nestled in a pink bag. Every item is crafted to perfection—the quality is exceptional. I'd... See more

Rated 5 out of 5 stars

My package didn't take to long to come. The customer support team were very helpful if I had any questions. The jewelry is so gorgeous and high-quality. Overall would recommend to anyone who loves jew... See more

Rated 5 out of 5 stars

I enjoyed my jewelry from Melery because of course it was my style, my taste, cute and dainty. They were very helpful, very communicative and present. Those are things I look at within companies.

Rated 5 out of 5 stars

I had an excellent experience with Melery.co! The jewelry looks stunning in person; the shine, the weight, and the overall craftsmanship feel truly luxurious. I’ve already received multiple complim... See more


Company details

  1. #225 of 289 best companies in Jewellery shop
  2. #92 of 112 best companies in Jeweller

Written by the company

Melery is a luxury jewelry brand that embodies timeless elegance, modern femininity, and refined craftsmanship. Each piece is thoughtfully designed to celebrate individuality, confidence, and beauty in its purest form. At Melery, we believe jewelry is more than an accessory — it's a statement, a memory, and a part of your story. Our collections blend classic artistry with contemporary style, offering sophisticated pieces that elevate both everyday moments and special occasions. We offer a seamless online shopping experience with secure ordering, fast processing, and reliable worldwide delivery. Wherever you are, your Melery piece will arrive with care, beautifully packaged and ready to be cherished. Melery is more than a brand — it's a destination for those who value elegance, authenticity, and effortless luxury.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

177 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.5

All reviews

(177)

105 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Melery Haul

My experience with Melery was great. I placed my order and it came within 3 weeks. Each piece that I ordered was in good condition and the quality was absolutely amazing.

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Great jewelry!!

Love the jewelry so much!! Trying to expand my jewelry collection and these were the cutest pieces to add to it. Very good quality and can’t wait to get more!!

8 July 2025
Unprompted review
Rated 5 out of 5 stars

Love the design

I am very satisfied with this brand. Very nice design. Quality is on the level. So far I am wearing it everyday day since the day I received them. Getting a lot of compliments on my necklace. 🤩🤩🤩

7 July 2025
Unprompted review
Rated 1 out of 5 stars

You forgot 3 of my items

You forgot 3 of my items… I paid for them and they were not in my package. I would very like to receive them.

18 June 2025
melery logo

Reply from melery

Hi dear Joanie,

Thank you for your feedback and for letting us know. We’re very sorry for any confusion caused. Due to customs regulations, your order was split into two packages. I’m happy to confirm that the second package containing your remaining items was delivered yesterday.

If you haven’t seen it yet, please check your mailbox or delivery area, and let us know if you need any help locating it — we’re here to help!

If you have any concerns or questions kindly contact us on contact@melery.co

Thank you so much for your understanding and patience.

Best regards

Rated 5 out of 5 stars

I’m so impressed with this jewelry 😍

I’m so impressed with this jewelry! 💛 It arrived well-packaged and within the expected timeframe about two weeks which is great for stainless steel. The quality is honestly amazing; it looks just like real gold and feels durable and luxurious. ✨

The pricing was super reasonable, and shipping was smooth with no issues. Each piece is absolutely stunning and goes perfectly with any look whether I’m dressing up or keeping it casual. The packaging was also beautiful and secure, which made the unboxing feel extra special.

I also want to shout out the amazing customer service! The employees were very active and helpful with all my questions, making sure I got to the right places. Special thanks to ml_nonaty on Instagram for being so supportive and attentive throughout the process.

I would definitely recommend this high-quality jewelry to anyone looking for stylish, long lasting pieces. So happy with it! 🙌💫

26 June 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery

Beautiful jewellery. I was approached by Melery London to do a collaboration with them. I did have to pay shipping fee but the jewellery arrived very quickly and the peices I chose are beautiful and very good quality. I have had so many compliments. I can’t fault this company for the quality, design and customer service. I have had a very positive experience with them.

22 June 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. I ordered an item from them nearly a month ago. They wrote to me telling me that what I ordered had an upgrade and they were sending me that instead. I never got anything. When I emailed again they sent me an email replying with just a thumbs up. I asked again where my order was and they said it should I be out soon but they don’t know when. I asked for a refund. And they never responded. What a scam. DO NOT BUY FROM THEM. I have now had to contact my bank to get them involved.

28 May 2025
Unprompted review
melery logo

Reply from melery

Hi Joudie,

We’re very sorry to hear about this and we truly understand your frustration. This is not the experience we want for our customers.

Could you please share your order number or the email address you used to place the order? since we did not found your name in oiur records. This will help us check your order status immediately and make this right for you — whether it’s sending your item or issuing your refund.

Please reach out to us at contact@melery.co — we’re here to help and we’ll prioritize this for you.

Thank you for your patience and for giving us the chance to resolve this.

Rated 5 out of 5 stars

The ordering process cess was quick and easy

The ordering process cess was quick and easy. I received my package in about a week. All items arrived as ordered and packaging was in good condition with no damage to the items. After opening all of the jewelry was absolutely beautiful, shining, so I tried it on they all fit. I made a video and tagged Melery for advertising purposes

18 May 2025

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