The console table arrived well-packed, although some of the packaging appears to be plastic foam, which cannot be recycled, as far as I know, so is difficult to get rid of. The table itself is just... See more

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Company details
- #212 of 396 best companies in Home Furniture Shop
- #111 of 227 best companies in Bedroom furniture shop
- #118 of 213 best companies in Decoration and Interior Design Store
- #134 of 241 best companies in Homewares Shop
- #11 of 14 best companies in Mirror shop
Written by the company
Melody Maison is an interiors business, specialising in furniture, mirrors and home decor. Founded in 2006, Melody Maison is based in Doncaster, South Yorkshire and has a showroom open on weekdays, where you can view products in person or click & collect your order. Melody Maison offer Free Delivery on orders over £100 & 200 Day free returns. Melody Maison's friendly customer service team are available to contact via phone, email or live chat and are available to answer any questions you may have. With 20 years of experience, Melody Maison strives to offer quality products at affordable prices and provide customers the best shopping experience possible.
Melody Maison Limited
Written by the company

- Customer Service is our number 1 priority.
- Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve.
Contact info
Melody Maison, Lords Wood Road, Harworth, DN11 8BZ, Doncaster, United Kingdom
- 01302 741000
- customerservices@melodymaison.co.uk
- www.melodymaison.co.uk
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Replied to 84% of negative reviews
Typically replies within 48 hours
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I ordered a lovely piece of furniture…
I ordered a lovely piece of furniture from MelodyMaison. It was very large and very heavy. I was kept informed at each stage of the delivery process. The delivery went very smoothly and I would like to Thank, the delivery lady and man, who carried the two piece item up our four flights of stairs, very much! Having to carry it up twice! It was a very hot day and I did offer them a cold drink which they refused saying that they had water in the van. But I gave them a tip as a "Thank you!" You're very much appreciated! The item looks lovely in our flat!
The console table arrived well-packed
The console table arrived well-packed, although some of the packaging appears to be plastic foam, which cannot be recycled, as far as I know, so is difficult to get rid of.
The table itself is just what I wanted. The legs were easy to attach though, as ever, the last one would not play ball until after a couple of attempts.
It's an attractive and useful piece of furniture.
I have ordered from you on numerous…
I have ordered from you on numerous occasions and every time the shipping has been really quick and the items are excellent quality
I have not yet received the shelf and…
I have not yet received the shelf and have not been able to track it
I have amended my stars as they have issued a refund without hassle.

Reply from MelodyMaison
The book shelf was very well packaged
The book shelf was very well packaged, but unfortunately the item was poorly finish. There where machining marks on the timber and the paint was cracked on the joints. Overall a nice unit and the items placed on it hide the poor finish.

Reply from MelodyMaison
I would avoid this company at all…
I would avoid this company at all costs. While the furniture looks lovely on the website, the quality and, more importantly, the accuracy of the deliveries have been extremely disappointing.
My first order arrived in the wrong colour, and the drawer runners were poor quality. It took Melody Maison a week to arrange a replacement with the correct colour. Unfortunately, when the second delivery arrived, one of the drawers was still the wrong colour.
I informed Melody Maison immediately and was told they were making enquiries with the warehouse manager. Since then, I have received no further updates. I have now requested either a full refund or for the correct item to be delivered for the third time.
I would not use this company again and would not recommend them to anyone. Nearly two weeks later, I’m still £330 out of pocket and don’t have a complete set of bedroom furniture. Overall, this has been a very frustrating and disappointing experience.

Reply from MelodyMaison
Really good communication throughout 👌
Really good communication throughout 👌
Beautiful copper hammered metal plant…
Beautiful copper hammered metal plant pot. A reasonable price as well. Just what I was looking for as a 7th wedding anniversary present.
It arrived promptly and was packaged well and then in a sturdy box. I will buy from this company again. Thank you.
Bought a shoe bench and a beautiful…
Bought a shoe bench and a beautiful butterfly 🦋 bench.
Came in about 4 days and delivery man was lovely.
Customer service is excellent.
Prices to suit everybody.
Recommended
I ordered a beautiful outdoor clock…
I ordered a beautiful outdoor clock from MelodyMaison.
The price was much cheaper than anywhere else I had seen.
The delivery was super quick always kept up to date of the delivery.
Also their customer services are amazing and so helpful for the little query I had.
I would highly recommend this amazing company.
My order was placed and arrived very
My order was placed and arrived very, very, quickly. It was a gift. And the recipient was really pleased with it
The rating provided above relates to…
The rating provided above relates to the delivery process which was on time with adequate notification of delivery date. Unfortunately I am unable to comment on the look and condition of the goods because these items were purchased for my home in Barbados, so the ensure that the items remain securely packaged for shipment, I did not open the packages.
If required, I am happy to ptovide follow-up feedback from Barbados at a later date.
I ordered a lovely mirror from this…
I ordered a lovely mirror from this website August last year. I still absolutely love my mirror and the quality is great. I ordered one and when it was delivered, I realiaed it was a bit too small for the space I wanted it for. I ordered the other size and started a return for the other mirror. When my new mirror was delivered they collected the old one. Great service from this company and I would really recommend.
Great service
Great service. Quick delivery. The item I ordered was wrapped well and my new clock is beautiful 😍
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