The console table arrived well-packed, although some of the packaging appears to be plastic foam, which cannot be recycled, as far as I know, so is difficult to get rid of. The table itself is just... See more
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Review summary
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What people talk about most
Reviews shaping this summary
The tables I ordered are exquisite- exactly the French shabby chic look I was going for. Well packaged for transit of tables which arrived undamaged. So glad I chose these. I have purchased a good few... See more
Purchased a large wall mirror which had a fault with the staples on the back board. This was dealt with promptly and efficiently by customer services who organised collection and replacement on a pref... See more
Recently ordered a pretty metal butterfly bench for garden. Really delightful. Bonus that it was reduced greatly. Has made a great addition to our courtyard garden. Very pleased. Melody Maison ha... See more
Company details
- #214 of 397 best companies in Home Furniture Shop
- #113 of 227 best companies in Bedroom furniture shop
- #119 of 213 best companies in Decoration and Interior Design Store
- #133 of 239 best companies in Homewares Shop
- #11 of 14 best companies in Mirror shop
Written by the company
Melody Maison is an interiors business, specialising in furniture, mirrors and home decor. Founded in 2006, Melody Maison is based in Doncaster, South Yorkshire and has a showroom open on weekdays, where you can view products in person or click & collect your order. Melody Maison offer Free Delivery on orders over £100 & 200 Day free returns. Melody Maison's friendly customer service team are available to contact via phone, email or live chat and are available to answer any questions you may have. With 20 years of experience, Melody Maison strives to offer quality products at affordable prices and provide customers the best shopping experience possible.
Melody Maison Limited
Written by the company
- Customer Service is our number 1 priority.
- Our promise to you is to provide the smoothest and most stress-free purchase you have ever experienced over the internet, with fabulous customer service at every step of the way. You only have to read our reviews to realise we treat every customer with the upmost respect that they deserve.
Contact info
Melody Maison, Lords Wood Road, Harworth, DN11 8BZ, Doncaster, United Kingdom
- 01302 741000
- customerservices@melodymaison.co.uk
- www.melodymaison.co.uk
4.6
Excellent
26k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 84% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delighted with cabinet fast delivery…
Delighted with cabinet fast delivery value for money *****
17 June 2026
Absolutely stunning mirror better than…
Absolutely stunning mirror better than I could ever have imagined
18 June 2026
Nice little side cabinets
Nice little side cabinets, delivered quickly, nice quality and easy construction!
23 June 2026
Delighted with my purchase
Beautiful mirror - great quality - delighted with my purchase
22 June 2026
Arrived extremely damaged
Arrived extremely damaged, glass had fallen out of the cabinet and a handle was off, everything was scuffed. The courier obviously didn’t handle with care.
Update: was contacted very swiftly and offered a full refund by customer support who were lovely. :)
7 July 2026
Unprompted review
Reply from MelodyMaison
Good Morning. Thank you for taking the time to leave your review and for your email sent yesterday. I am shocked to see how your cabinet has arrived to you. Please accept my apologies. I will reply to your email to resolve this for you with either a replacement or refund.
Best Wishes
Emma
Good communication regarding delivery
Good communication regarding delivery - which was quick - and when I had a faulty ‘bit’ to one item, super fast resolution and next day delivery of a complete new unit. Great customer service.
25 June 2026
Unprompted review
Good quality product
The delivery was quick and the quality is really good. It was easy to assemble so really happy with the purchase.
23 June 2026
Impressed with the quality of the…
Impressed with the quality of the products and the speed of delivery, everything pre-assempled, apart rom 1 item that simply needed legs attaching.
Looks beautiful.
Thank you Melody Maison!
5 May 2026
very happy with my experience
very happy with my experience. I was delighted with my purchase and the delivery. Delivery service was very good. The quality of the cabinet was excellent.
7 June 2026
Unprompted review
Excellent quality
Heart shaped milking stool is excellent quality, delivery was quick & well packaged. Thanks melody maison.
21 May 2026
Really pleased with the plate rack
Really pleased with the plate rack, well made and great quality.
26 June 2026
Unprompted review
Prompt delivery
Prompt delivery. Beautiful etagere. Easy to put together and looks stunning
4 June 2026
Delivered on time
22 June 2026
Quick delivery and a quality item..
Quick delivery and a quality item..
Veey pleased!
3 July 2026
Unprompted review
Charming design and perfect colour
The mirror I ordered arrived safely and well packed but slightly disappointed that I am told I can’t hang it which is disappointing as I will have to get someone to do it as don’t have drill!
Also there was some damage but quick to offer small reduction.
So still not on the wall sadly.
18 June 2026
Unprompted review
Great customer experience
Great customer experience
Delivery was ultra fast and carried out professionally.
The item if furniture that I ordered was packed exceptionally well and is of great quality.
17 June 2026
Two bedside cabinets
Received two cabinets promptly and well wrapped one was faulty and they sent another one which I received the very next day good service friendly snd helpful
Would highly recommend this company
26 June 2026
Unprompted review
Wrong product sent (orange shelves…
Wrong product sent (orange shelves instead of pink)
Customer service very unresponsive, over two weeks with only one email asking for pictures of the product (which have been sent) no other responses given
17 June 2026
Reply from MelodyMaison
Good Afternoon I am so sorry to read your reivew. It was myself that replied to your original email, however your reply has filtered into our junk folder and therefore has not been seen, we would not intentionally ignore a customer email. Please accept my apologies.
I will reply to your email to resolve.
Best Wishes
Emma
Very quick delivery and the product is…
Very quick delivery and the product is excellent. I love the quality and the raspberry colour of the unit.
22 June 2026
Unprompted review
Absloutly love this furniture
Absloutly love this furniture . Ive bought a few peices of furniture & a large mirror all beautiful & very well made . Ill definatly be ordering more furnitue . Quick delivery and such a helpful delivery driver .
10/10 very happy customer
19 June 2026
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