Melon + Starfish Reviews 250

TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... See more

Company replied

Rated 5 out of 5 stars

Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Ma... See more

Company replied

Rated 3 out of 5 stars

The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... See more

Rated 5 out of 5 stars

This was my first time shopping with Melon and Starfish, but it definitely won't be my last! Firstly, customer service was fantastic; I had quite a few pre order questions and they were answered quick... See more

Company replied

Company details

  1. Cosmetics shop
  2. Beauty supply store
  3. Health and beauty shop
  4. Skin care clinic

Written by the company

Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

250 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

`great

`great! Order delivered on time and items packaged safely.

8 October 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

amazing amazing amazing

amazing amazing amazing. i would highly recommend them. also i would highly recommend their dokdo toner its amazingly hydrating perfect for sensitive skin.

6 October 2021
Unprompted review
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Quick shipping and amazing quality…

Quick shipping and amazing quality products. Will never stop ordering, always lovely to get samples of new products as well. Fantastic company!

23 September 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Excellent,

Speedy service x very good

5 September 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 4 out of 5 stars

I loved the products i bought!

I loved the products i bought!! They eere reasonably priced too. However, i payed 5 pounds for uk shipping which i feel like is a lot and it took a little over a week for me to get my package

15 July 2021
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Reply from Melon + Starfish

Hi, thank you for your review, we will be reviewing our shipping services to offer more choices for our customers. Kind regards, M&S Team

Rated 5 out of 5 stars

Item arrived quickly and safely

Item arrived quickly and safely. Will definitely be ordering from them again.

7 July 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

I have been using Melon & Starfish for…

I have been using Melon & Starfish for a while and they have never disappointed me. Every order comes in 2-3 days, packed with care, and they even give out free samples of their products. Always recommend

16 June 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Excellent service!🤩

Excellent service, super fast delivery, will definitely recommend and will shop with again

14 June 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Lovely

Great smooth transaction and delivery. Packaged great and products as they should be. Will definitely be a return customer

5 June 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Excellent for Korean Skincare products

This was my first experience of ordering Korean Skincare online, and I was dubious. However, I needn't have been, I cannot recommend Melon & Starfish enough. There customer services were excellent and very helpful/knowledgeable. The lady I e-mailed gave me some great advice and helped me to put together a simple skincare routine for my very awkward skin. She also kindly offered to send me some samples for me to try, I got loads of them with my order, which was brilliant. On top of that delivery was prompt and I received everything I ordered and nothing was damaged, it was all very well packed. I trust Melon and Starfish, and will continue ordering from them knowing that their products are 100% authentic. They also have a great selection to. Order from them, you will not be disappointed, they seem to really care about their customers and products. Thank you Melon and Starfish.

18 May 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Very quick postage

Very quick postage! Wasn’t sure if the internal packaging is compostable / recyclable tho

10 May 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Swift delivery

Swift delivery, great service!

9 May 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Super Quick!

Super quick and managed to get a product that was sold out every where!

7 May 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Would Shop Here Again

Great range of products and great prices, plus was delivered very safely and efficiently.

4 May 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

AMAZING

I cannot recommend melon & starfish enough! Just oh my god! Amazing range of brands and products and the delivery is so quick!

22 April 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

Reliable company, fast delivery and safe packaging!

I was struggling with placing an order as it's difficult to get really good Asian cosmetics without being scammed nowadays. I found the shop by an accident and decided to give it a try. And I'm so glad I did it!

The prices are reasonable for me, I've placed an order in the evening on weekend and on Friday morning a courier handed me a package already! The delivery was really fast and the packaging was safe. The package also included free samples which is great as I can check them and be sure if I want to buy a full size or not. So I can totally recommend the shop!

I'm definitely coming back for more. I hope they will expand their offer to some another Asian brands if possible :)

12 April 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

Rated 5 out of 5 stars

very good service

very good service, quick delivery. all well and good. not any issues

12 April 2021
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Reply from Melon + Starfish

Hi, thank you so much for your kind review. Have a lovely day :) Kind regards, M&S Team

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