I placed an order with Mengotti Couture on May 23rd, and have been chasing them for tracking details ever since. Every single time, they have said ‘your order will be shipped this week’ but of course... See more
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See what reviewers are saying
Very happy with how my order turned out. The sunglasses have a premium feel and are comfortable enough to wear for long hours without any discomfort. I also appreciated the extra care taken with the f... See more
Absolutely loved the experience. My sunglasses arrived earlier than expected and the quality instantly stood out. They feel solid without being heavy, which makes them comfortable to wear throughout t... See more
I ordered a fragrance recently and was impressed by how carefully it was packed. The bottle had plenty of protection around it and arrived without a single issue. Shipping updates were accurate the wh... See more
Breach of guidelines
I recently ordered a pair of sunglasses…
I recently ordered a pair of sunglasses from this website, and I must say, I had a fantastic experience. The webpage's design is great and soon they have a mobile app. Not only did my order arrive on time, but the sunglasses were great in terms of quality. I highly recommend this site to anyone in need of stylish eyewear – a seamless shopping experience with timely delivery. 5 stars
5 February 2024
I was a little worried that the…
I was a little worried that the fragrance i ordered wouldn't arrive due to some delay. After contacting Mengotti support they told me it would take a few days extra due to the flammable item Ministry of health stamp. I received my tracking, then received my order. Thank you will be back for sure.
4 February 2024
Reply from mengotticouture.com
Thank You Mrs Sophie, We Will Be Awaiting you Again.
Absolutely stellar experience!
Overall, I can confidently say that Mengotti Couture is my go-to online perfumes shop. Their extensive collection, excellent customer service, and genuine products make it a true gem in the industry. I highly recommend this online perfumes shop to anyone seeking quality fragrances that will leave a lasting impression. Five stars!
7 December 2023
Unprompted review
Reply from mengotticouture.com
Its very unfortunate to hear your unsatisfion despite our efforts ongoing your order due to the change in the flammable item law, and clearance took a little longer than needed. Once Again thank you for your trust and patience, & as you know very well you were refunded full amount and your order was shipped out by DHL Express under the tracking Number 3721283646. Thank you for your kindness
So beautiful as gifts
2 December 2023
Unprompted review
I too ordered some some fragrances from…
I too ordered some some fragrances from Mengotti Couture on the 9 November 2023. The payment went through in Dubai.
On checking on the order after a few days, they said they were checking that they could fill the order.
Of course, when you ring the number it from Australia either says it's not the correct number or it just rings out,
Doesn't matter how often you contact them they don't respond and don't acknowledge your correspondence.
This Company purports to be based in London, however it's as close to London as I am in Australia.
This is a message to anyone who is thinking of purchasing anything from this company -DON'T
You will not get your products, neither will you get your money back.
They are absolute shonks and it's a pity their customer service doesn't match their upmarket web site.
They are the scum of the earth!!
Date of experience: 9 November 2023
9 November 2023
Reply from mengotticouture.com
Its very unfortunate to hear your unsatisfion despite our efforts ongoing your order our country was in panic due to the war Situation in our zone, and there was some delays. Once Again thank you for your trust and patience, & as you know very well your order was shipped our by DHL Express under the tracking Number 455732418. Thank you for your kindness
Resolution
I ordered some fragrances from Mengotti Couture,they use a TAPS system for payment,on the 26th September
On checking on the order after a few days, the status said refunded. This Company uses WhatsApp for their Business Account Communication. I received a WhatsApp message stating they are unable to post fragrances from Lebanon and I would be refunded. The refund is being processed by the Taps payment system, which has taken some time due to the conflict in the area. The refund has now hit my bank account. Thanks to Mengotti Couture persevering.
26 September 2023
Unprompted review
Reply from mengotticouture.com
Dear Mr Roland, Thank you very Much For Your Trust in Mengotti Couture Platform, it was our pleasure serving your needs and appologise for any delays and inconvenience.
Quick & satisfying solution for a mix-up…
Initially the ordered and payed for goods couldn't be sent to Holland, but within 2 days Mengotti payed the money back into my account with lots of sorry saying for the mix-up.
So all is well that ends wel, compliments to Mengotti
21 October 2023
Unprompted review
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