Horrible experience, ungodly slow network, gauging fees, they hold your funds and force you to add more money to transfer or withdraw any money out, requires you to re sign in repeatedly (within minut... See more
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Its gotten so slow and its full of ads now.... Also too many confirmation screens like why open another popup screen just to click "back home" when its not necessary... With companies/projects l... See more
Company replied
Whilst the genuine platform is probably functional, sadly it's being used by scammers who pretend to transfer crypto to a genuine platform i.e. Coinbase, but nothing appears. An email from the scamme... See more
Terrible bridge and swap experience They don't fill anything properly. They are unable to convert a stable coin into POL (a coin with tons of liquidity) and giving a lot of BS reasons. Absolutely h... See more
Company replied
Company details
Written by the company
A crypto wallet & gateway to blockchain apps. Start exploring blockchain applications in seconds. Trusted by over 30 million users worldwide. Buy, store, send, and swap tokens. Available as a browser extension and as a mobile app; MetaMask equips you with a key vault, secure login, token wallet, and token exchange—everything you need to manage your digital assets.
Contact info
Bogart Street 49, 11206, United States
- www.metamask.io
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 43% of negative reviews
Typically replies within 1 month
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SCAMMED ME I CONNECT MY WALLET AND…
SCAMMED ME I CONNECT MY WALLET AND APPROVED TRANSACITON AND I WAS SCAMMED META MASK DIDNT WARN ME 50k USD GONE

Reply from MetaMask
I just joined Metamks and I put £1000…
I just joined Metamks and I put £1000 on this wallet after 3hours the money is gone without doing anything even not trading the big problem I cannot contact with there support but no way to contact them

Reply from MetaMask
MM isnt reliable but it works sometimes
I've been using MM since the beginning of my journey with crypto it was my first hot wallet. During that time encountered a lot of issues with activities not showing up, extension stopped working and the only way was to reset the plug in and use phrases again which puts you in danger. Constantly there's some issues with it but in the end of the day it works sometimes. I think personally there are way better and more stable wallets out there. Please have in mind if you have been scammed its not MM founders fault but your own. People need to take responsibility for their actions. I think fair rate is 3 out of 5 starts. If this wallet will be improved (stability, working logs, more security and option to reset without a need to re phrase your keys itll be ok wallet.

Reply from MetaMask
Scammers from US
Scam , the owner hides in Manhattan, he stole my ether big amount, and now even 20000 hora unable to exchange and withdraw , all show errors, these mf must be caught and pull into the meatgrinder, these are all demonic creatures, all crypto companies based in USA are posessed , mostly from San Francisco

Reply from MetaMask
THIS IS THE WORST WALLET
THIS IS THE WORST WALLET, Can't do anything with this wallet.i added some ETH from Binance, now I can't get them out. can't swap them, can't withdraw them, can't get them back to Binance.
The only thing this wallet does is to charge fees, nothing else. now i need to pay at least 30$ to buy BNB to move the money and offcours u will need to pay the fees for the purchase and the fees for the transfer.
i added small amount of money to this wallet to try it and im not getting it back,i wanted to buy a crypto before it release with alot of money but i guess ill try another wallet and lesson learned.

Reply from MetaMask
Big Scammer of Metamask CEO written an…
Big Scammer of Metamask CEO written an email to me and also the Agreement signed by Mr Aaron Davis Metamask CEO but there is Scammed and many time lies to me. They stolen my USDT and Keep many promised but none refund back...
Anyone need Evidence about the Metamask company please email to me...
Better STAY AWAY FROM THEM or you loss all the Funds later.
P/S any customer service of Metamask want to know above. I can prove 100% true Evidence..

Reply from MetaMask
Is not worth the stress
Can't do anything with this wallet. Added Solana through Binance, now I can't get them out. can't swap them, can't withdraw them, can't get them back to Binance.
The only thing this wallet does is to charge fees, nothing else.
I wanted to buy a meme coin and was aiming to use MetaMask as a funding wallet. The meme coin ended up grossing 10K% and me missing out on the opportunity because of the issues with MetaMask.

Reply from MetaMask
MetaMask has worked perfectly for me for years
I've been using MetaMask for years. I have performed hundreds of transactions smoothly, with only very very occasionally minor technical problems, usually originating in my own unfamiliarity with some feature I might be using.
I'm writing this review because I was shocked to discover the poor Trustpilot rating for MetaMask, so I read several reviews and it is clear to me, as an experienced crypto user, that in almost every case of a poor review the problem lies in the inexperience or unfamiliarity of the user with the basic principles and practices of crypto wallet usage. Users have either fallen for phishing scams (e.g. address poisoning), or they misunderstand the nature of network fees (which of course are not charged by MetaMask), or they think that the MetaMask developers actually hold their funds, which of course they never do, or ...etc. etc.

Reply from MetaMask
Slow useless do not waste your time…
Slow useless do not waste your time with metamask it's dirt

Reply from MetaMask
I was scammed by this wallet
I was scammed by this wallet. I reported what had happened to metamask and gave them the smart contract address who stole my money but no results. They have been able to trick me without knowing to grant them a spending caps without limits for staking and that's where the scam is taking place. I saw all their transactions on Etherscan and there scams is ongoing and very active. Metamask is not doing anything even when I have already reported what happened . SEC and the FBI should investigate and file criminal charges to this company owned by Joseph Lubin. One of the founders of Ethereum.
De-fi liquidity mining is a legit staking platform in the Ethereum blockchain which is by using the metamask wallet you are able to connect to the blockchain and you can monitor all your transactions in Etherscan , the Ethereum blockchain .
This is where I've discovered the mining address of the scammer which after he transferred all your money into the legit wallet address , he then transferred it to various wallets divided into small amounts. They have a fake platform different from metamask wallet where you monitor how much you gained and tricked you into giving them unlimited spending cap and that's when your money disappear by transferring it into their wallet. I discovered lately that this is being done in the Philippines and Myanmar in a POGO hub where they have their own mini city inside a big 8 hectares compound.
This must be dismantled by Interpol because they are destroying the economy by money laundering in Billions of dollars from the love scam. One of their leader was recently arrested by Singapore authorities and sentence to life imprisonment for money laundering.

Reply from MetaMask
Very bad
Very bad, I think its a scam. I cant remember what secret phrase they asked and i have new phone. Had to fill my recovery phrase. Now theres no possible way to login and my money is gone

Reply from MetaMask
I believe this company needs to be prosecuted…
I believe this company needs to be investigated removed and all involved charged . Please reply. I have done this before with dishonest financial Institutions.
This is a fraudulent organization. I have all the time in world let's identify the owners
transferred Eth but it hasn’t gotten to…
transferred Eth but it hasn’t gotten to its destination , cannot connect to my wallet. Been waiting for almost 1 day.
TOTAL SCAM….hundreds of promises
TOTAL SCAM….hundreds of promises, assurances, 1000% guarantees and ZERO funds received. LIES, LIES and more LIES. YOU WILL GO BROKE WITH METAMASK
THAT IS GUARANTEED. BEWARE
MetaMask Works?
MetaMask is a terrible product. It steals icing off a wedding cake, prior to the reception. It takes more Ethereum in gas fees that anyone could possibly believe. It even stops transactions when there is enough token to cover the fees, suggesting you need more just in case. Imagine the banks did that? Pay, pay and pay if you want to be involved with MetaMask. You won't participate in crypto, you'll be in the circular chase for gas fee freedom. All this supposed high tech talk, yet simple transactions fail endlessly unless strange conditions are met, like for example, you agree to be ripped off by an excuse for a floating price or a fee that makes banks look like Mother Teresa. Is crypto a club or the next financial system? We need to decide if the platforms are robust enough for mass retail adoption. There is so much tech boasting. Big words, big narratives and the dream of getting rich. This is a billionaires world. A world of extremes. They can afford slippage intolerance or price impact warnings or gas fees twice the price of a burger and fries. I have children, a job and cannot afford online apps or platforms that simply don't function. Come on MetaMask.
CRIMINAL NEGLIGENCE
It took over 28 hours AFTER having my case elevated to tech support to get any actual answers and they still REFUSE to actually help in regards to my case. I have a chronic health condition that causes dangerously increased heart rates resulting in vasovagal syncope (fainting response) which can result in injuries ranging from concussion, to skull fracture, and DEATH and is made worse by starvation. I am paid by the company I work for in crypto because it is based on Germany. It is my only source of income and is therefore my only source of food money and it has been held from me in combination by Metamask and Transak customer support displaying signs of CRIMINAL NEGLIGENCE. My fainting episodes have already increased by 900% in less than 40 hours since my funds started being held and will only keep going up exponentially until I have access to my money so I can buy food. With every hour that passes, the chances of me being seriously injured or dead go up exponentially. My refund needs to be expedited. I do not care if that makes things difficult on the end of Metamask and/or Transak as both have already permanently lost me as a customer due to their blatant disregard for my life.
Don't let yourself be hoodwinked!
Listen up, don't let yourself be hoodwinked! It's all just a big ol'bias party over here. And seriously, where's all that money flying off to? Don't let them feast on your financial fumbles. I've already kicked them to the curb and strutted over to a provider I can actually count on. No shady business, no rip-offs, just pure, unadulterated success, brought to me by "echelonis elitus". They play by the rules and promise satisfaction, no ifs, ands or buts.
All my tokens got stolen
All my tokens got stolen. I was a victim of this Zero Value phishing attack. The hacker will send you a 0 value transaction on your wallet and will create a similar wallet address of your receiver wallet address. when you send the token, this will goes to hacker wallet address instead of your receiver address. Once they've done that, they can control now your wallet and a hacker can withdraw your tokens without your security keys..This is a big security bug on metamask...Dont USE metamask..Btw, metamask support was hepless..
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