Previous version app was excellent, new version is massively inferior. Long range forecast disappeared, rain radar won't load. Tried to find old version to reload but it's not available. Used to us... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
Met Office weather forecasts for the UK. World leading weather services for the public.
Contact info
Fitzroy Road, EX1, Exeter, United Kingdom
- www.metoffice.gov.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So bad!
So bad!! Can not put my overseas locations which have all been lost. The daily overview is rubbish. I wonder how much they were charged for this truly awful “update”.
This has to be the worst app refresh ever!
The refreshed app is so bad, I find it hard to believe that somebody approved it's release. Saved locations are not easily accessed and the rain radar is so slow I just give up and switch the TV on. I have used the previous version every day for many years. Now I am looking for a replacement app. Sorry Met Office but it is time to say goodbye.
The old the app and website was great
The old app and website was great. Now its awful looking and unusable & all my locations have now disappeared. someone need firing.
Dreadful app
Wow! This apps dire. Clunky, gloomy looking, impossible to determine which days weather your looking at when you scroll across, due to the dreadful background colour scheme. Who ever designed this app needs to find a new job. Who ever signed this off needs to find a new job. Not only is the redesign dreadful, the weather predictions are still wide of the mark. Mind you, the BBC weather apps predictions are even worse!
The new app is hideous
The new app is hideous. It has decided I live in another area and will NOT let me default to where I actually live. Harder to read the information too. I can’t think what possessed them to do this. Will be deleting this rubbish and finding a more user friendly weather app
From being the best to being the worst
From the best to the worst.
The Met Office have taken a simple, easy to use app interface and converted it into an appalling mess. Whoever signed this off needs to give his head a shake.
I've tried since it came out but have now given up, as with many others I've now deleted the Met Office and app and gone to the BBC.
I am sorry to do this but I agree with…
I am sorry to do this but I agree with most of the other reviews about the new app. It is a shame to see a large organisation make such a strategic mistake in the update to the new app. It's a big step backwards and does not bode well for the future of such a large and valuable organisation. And don't get me started on accuracy. The forecast for the village of Strathdon (at 1000ft), Aberdeenshire is the same for that at the top of Morven (2800 foot mountain nearby)! Their local forecast in the NE of Scotland is very poor, probably due to lack of a local office with forecasters who understand how national weather presents locally. I dare say it's the same throughout more remote parts of the UK. Its such a shame.
And the BBC are no longer using them which suggests there is an issue there?
Newer Isn't Always Better
The old app was clear, easy to navigate, intuitive. The new monstrosity is not user friendly, the colours are dark and hard to see/read. It is extremely clunky to use. It keeps showing a neighbouring town despite me saving my area. No tide times anymore. The designer and whoever decided to bring the new app in should be sacked. If it ain't broke, don't fix it
Spending public money on that app…
Spending public money on that app resign? Absolute joke, department needs shutting down. Change is coming.
What a dreadful new version
What a dreadful new version. You had clearly not asked people what they liked, just got some spotty work experience kid to make it look flash. They probably too daft to understand pressure maps so got rid of them. Crazy. Lucky to get one star.
New app is appalling
The old app was great, clear and simple. The new app, well, its simply appalling, it's a mess of unnecessary graphics and 'information'. Unusable, had to delete it. Another load of taxpayers money wasted.
New upgrade
New upgrade. Awful. Darkness, complicated. Map is horrendous now, all cluttered with a huge box on the bottom, half the map is missing, trying to zoom in. Why would you do this to a perfectly good app. I'm very disappointed. Whoever designed this needs talking too, sack them. Useless app now.
The update for the MET Office is…
The update for the MET Office is terrible, it doesn't even give you the right location for where you are now. It now tells me I am in a different Valley, and I have to keep changing it back to the correct location. The old app was much better, this update is total rubbish
Ads for women's underwear on the…
Ads for women's underwear on the screen, display too zoomed in so can't see things without scrolling/swiping around. Location not working accurately. Awful. Uninstalled.
The features that made it good have…
The features that made it good have gone. Deleted.
Cant give it zero stars so it got 1
If I could leave no stars I would 🫤
If I could leave no stars I would .. the new app is so grim, dark & gloomy, cluttered & hard to read & frankly just a depressing experience .. I cannot believe someone was paid money for this 'upgrade' I wish I could revert to the old app it was cheery, informative & easy to use .. I find myself putting off checking it as I find it so unpleasant to use .. at least provide a light mode for us living in daylight! .. appalling 😐
It takes longer to load
It takes longer to load. Don't like the dark background. Not as clear to read. The old version was very good, why change it?
New app has reduced functionality and…
New app has reduced functionality and not intuitive. What is it trying to fix that was wrong with previous app, which was great
Terrible
Terrible. Used to be so good. Now awful. Such a shame. Couldn’t use it now absolutely awful. Go back please!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








