MGR Removals & Storage Reviews 

128
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

First move in over 25 years went really well thanks to move manager Justyna, foreman Tomasz and the team. Everything was moved carefully and efficiently. I am happy to recommend this company.

Rated 5 out of 5 stars

Choosing MGR removals and storage was the best decision! Tomek and his team were like Three Red Ninjas, totally brilliant! Repacked some of the boxes and loaded the van with lightning speed yet always... See more

Rated 5 out of 5 stars

We were reassured from the outset that we were in good hands for our move from London to Norfolk. Gary came to assess the weight of our worldly goods - no relying on videos. Then we were moved over t... See more

Rated 5 out of 5 stars

We recently employed MGR to help us move from a flat into house and were very impressed with their service, which made the whole process very smooth. The team, led by Tomasz and Peter, arrived very pr... See more

Company replied

Company details

  1. Removals company
  2. Removals Service

Written by the company

MGR Removals offers professional removals and storage services. Our experienced and friendly staff pride themselves on their punctuality, precision and respect for clients. We offer competitive prices, within the UK and abroad.


Contact info

4.9

Excellent

TrustScore 5 out of 5

128 reviews

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4.9

All reviews

(128)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

MGR were brilliant

MGR moved us today. They were very prompt, friendly and charming staff, extremely careful and they couldn’t have done a better job. I would wholeheartedly recommend them for anyone.

Philippa J

19 July 2021
Unprompted review
Rated 5 out of 5 stars

House Move

I just wanted to write and tell you how pleased we were with the 'TEAM' you sent to move us on the 18th June 2021

From start to finish all the guys were polite, happy, very productive and worked so hard in pouring rain! We were genuinely really pleased.

Do pass on our thanks again to all the guys!

1 July 2021
Unprompted review
MGR Removals & Storage logo

Reply from MGR Removals & Storage

Thank you Sonia for your kind words and for your time to send feedback!

Rated 5 out of 5 stars

Perfect service

Team were on time, kind and helpful. Will use them again and highly recommend.

28 June 2021
Unprompted review
MGR Removals & Storage logo

Reply from MGR Removals & Storage

Thank you Charlotte for your very kind review! Much appreciated!

Rated 5 out of 5 stars

Excellent service

MGR Removals provided us with an excellent service. They are very diligent and easy to deal with. Open to adapt to the customers requests and needs. We've packed by ourselves, so a week before they delivered the boxes and packing materials. They delivered it the day that we asked for. On the moving date they arrived very punctual. The job was done very fast, eventhough that, they treat our items very carefully. I would work with them again without any doubt and I certainly recommend them.

14 June 2021
Unprompted review
MGR Removals & Storage logo

Reply from MGR Removals & Storage

Thank you Patricia, your kind feedback - it is much apprecited! We hope all is well at new home!

Rated 5 out of 5 stars

Stress free and efficient removals every time

As previously, these guys were efficient, friendly, polite and nothing was too much trouble. Moved heavy furniture with some complicated manoeuvring into a care home. I have recommended to friends and family who have also been delighted with their service which helps to make a moving day stress-free.

11 June 2021
Unprompted review
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Reply from MGR Removals & Storage

Thank you so much Nuna for your kind words!

Rated 5 out of 5 stars

Another spectacular move by MGR

Another spectacular move by MGR. They are the only removal service I use, and this fourth move was every bit as good as the first. Wouldn't go anywhere else.

22 May 2021
Unprompted review
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Reply from MGR Removals & Storage

Thanks for taking your time to leave us this great review!

Rated 5 out of 5 stars

This is our first experience of having…

This is our first experience of having movers and they were absolutely brilliant. They packed things with care and were efficient when loading and unloading. I asked them to disassemble my sons IKEA bed and reassemble which they did with real ease.
Overall a fantastic experience and one I would definitely recommend.

9 April 2021
Unprompted review
MGR Removals & Storage logo

Reply from MGR Removals & Storage

Thank you Rebecca for this kind feedback! We really appreciate you taking the time out to share your experience with us

Rated 5 out of 5 stars

Professional service

Quick, organised and very polite service. The best house moving experience of my life! Highly recommended!

4 October 2020
Unprompted review
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Reply from MGR Removals & Storage

Thanks Janos for taking time to leave us this very kind review!

Rated 5 out of 5 stars

I cannot thank enough the team from MGR…

I cannot thank enough the team from MGR Removals! For a single mum, the prospect of moving house can mean a very stressful business, but this guys made everything seem easy and doable , no headache, no stress, right on time and most importantly no toys were left behind! 🙂 I highly recommend them!

30 October 2019
Unprompted review
MGR Removals & Storage logo

Reply from MGR Removals & Storage

Thanks Antonia for a kind feedback!

Rated 1 out of 5 stars

Inefficient and misleading

First estimate went to incorrect e-mail address. Second one did not include storage costs. Eventually accepted amended estimate only to be invoiced for an extra £300. At no time was I led to believe that there would be an additional charge and, when I queried it, was told it was missed off the estimate. Lost all faith in them and had to find another company at short notice.

3 October 2019
Unprompted review
MGR Removals & Storage logo

Reply from MGR Removals & Storage

Dear Christine,
Here at MGR Removals we value our customers’ reviews and we pride ourselves with an excellent record, until your recent review.
Please accept our most sincere apologies for what obviously was a series of unfortunate miscommunications on our office’s part. We are sorry we could not prove to you that we complete removals at very high standards. We regret that an office mistake will now cast a doubt on our abilities as removers. The £300 you mention was not an extra charge but as your move was compiled of removals to both storage and flat, it represented a charge for a segment of your move that unfortunately our office missed in the estimate. We feel that you should have queried its absence from the estimate rather that seeing it as an extra charge on the invoice.
Thank you for taking your time to read through our apologies and our explanations. In the name of the same accuracy that you expected from us, please allow us to draw your attention on an inexact fact you presented in your review. You are making it sound as if we let you down in the last moment and you had to find another company “at short notice”. You had a viewing on the 30th of September, you got an estimate on the 1st of October, we were in contact on the 2nd and then an invoice was sent to you on the 3rd when you decided you do not require our services. That left you with 11 days to find a replacement for our company.
We hope that you manage to find a reliable removal company and that your upcoming move will go well.

Rated 5 out of 5 stars

Really genuinely brilliant.

Really genuinely brilliant.

I've used MGR twice in the last year and both times they have gone above and beyond. Their packing service really takes the stress out of moving house and for my most recent move they unpacked too. They reassemble furniture in the room you want it and nothing is too much trouble. This year we were held up by the previous residents of our new house but they were happy to wait and were there until just after 10pm to make sure everything was how we wanted it.

I got five quotes and theirs was the most competitive, but you wouldn't know it for their service - I would always recommend them over and above any other service in London.

13 August 2019
Unprompted review
MGR Removals & Storage logo

Reply from MGR Removals & Storage

Thank you so much James for your kind words!

Rated 5 out of 5 stars

Fabulous service

Fabulous service! our 2 guys worked tirelessly all day and got the job done in super quick time.
I would definitely use again and highly recommend to anyone!

11 April 2019
Unprompted review
MGR Removals & Storage logo

Reply from MGR Removals & Storage

Thank you Anne!

Rated 5 out of 5 stars

How great a job this team did for my…

How great a job this team did for my move from London to Brighton. Very professional, arrived on time, solved all the problems of moving some very large and heavy pieces and everyone in the crew was cheerful and friendly!

20 December 2018
Unprompted review
MGR Removals & Storage logo

Reply from MGR Removals & Storage

Thank you for your kind review!

Rated 5 out of 5 stars

Michael and all the guys made our move…

Michael and all the guys made our move stress free. They packed up most of our belongings the day before so we were able to leave relatively early the next day. The guys worked extremely hard and all in 30C heat on both days.

Nothing was too much trouble, service with a smile, so a big thank you to all of you at MGR.

I would absolutely recommend MGR removals to everyone .

21 July 2018
Unprompted review
Rated 5 out of 5 stars

Excellent removal services!

Excellent removal services!

Thoroughly impressed with the care and friendliness of the removal team. Highly recommended to people who are looking for a stress-free move, very very pleased about using these guys.

25 June 2018
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Up front and good value for money pricing, excellent service, great staff all round! First time I’d ever used a removals firm and I couldn’t recommend more!

27 February 2018
Unprompted review
Rated 5 out of 5 stars

An outstanding service

The removal and packing team could not have been more helpful - nothing was too much trouble. They were extremely punctual and packed my belongings with great care. It made the whole process of moving home very stress-free and I would definitely use MGR again. I was also impressed with the administration side of things. All my phone calls were answered quickly and I felt that my needs really mattered to them.
I highly recommend this superb removal company.

20 December 2017
Unprompted review
Rated 5 out of 5 stars

MGR did a first date removal job with …

MGR did a first date removal job with very short notice. They packaged my furniture and bric a hard to a very high standard and I had absolutely no breakages. The removal men delivered everything next day and the whole process was stress free. Their staff were professional and extremely hard working. I would recommend this company from my personal experience of them. Their prices are very competitive too.

4 December 2017
Unprompted review

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