My Mother has been resident in MHA Pilgrims Court , Newcastle Upon Tyne for the last 5 months. If I could give 10 stars, I would! The accommodations are comfortable and welcoming. The whole plac... See more
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I have a relative living in Hall Grange Nursing Home in Croydon. She has lived there for six years and I have been impressed with the care she is given. I unfortunately can only visit once a year as w... See more
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This home, is very selective, once a resident develops age related issues such as: mobility, assistance with eating, bed ridden due to weakness or recovering from an illness etc, your too much for the... See more
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1. MHA is a charity but there is a serious problem with its accounting. A relative has been sent a bill for services that date to over 3 years ago …and it is a LARGE amount. You cannot demand pay... See more
Company details
Written by the company
Care Homes, Retirement Living And Community Support For Older People Across The UK
Contact info
3 Stuart Street, DE1 2EQ, Derby, United Kingdom
- 01332 296200
- enquiries@mha.org.uk
- www.mha.org.uk
3.3
Average
22 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
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MHA Homewood "Care" home Leamington Spa - doesn't care enough
This organisation runs care homes including Homewood Care Home in Leamington Spa. An elderly family member booked herself in for respite care earlier this summer after a spell in hospital.
Homewood Care Home charged her just over £1,000/week. That is a lot of money and people are entitled to expect a lot in return.
So what might you get for £1,000/week for respite stay?
Answer:
- very hot rooms with windows that can't be opened properly and no air conditioning during the very hot summer some of us have enjoyed but many older people have suffered
- a horrible hard small single bed; and
- bed sores.
The bed was so small my elderly relative could not turn on her side for fear of falling out so she was forced to lie in more or less the same position for the 2-3 weeks she stayed there.
When she returned home the District Nurse found she had developed a serious bed sore during her stay at Homewood. She has been in hospital with a bed sore ever since, caused almost certainly by Homewood's horrible small hard bed (she has never had a problem with bed sores before).
MHA's business model is clearly: charge as much as you can get away with and buy the cheapest smallest hardest beds you can find.
"Care" home? I don't think so."
Footnote
I tried to post this review on Homewood's review webpage. It was rejected. It seems Homewood only "cares" for positive reviews (check out the website for yourself - you'll see they only post favourable reviews...)
5 September 2018
Unprompted review
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