Market Harborough Building Society Reviews 

Friendly lady I spoke to on the phone today,sorted out my problem straight away and talked me through all the stages I needed to complete my online registration.Thank you so very much for all your help

Called MHBS with regards to the business account query and spoke with Emma.
Emma was very helpful in in dealing with my enquiry. It only took a few minutes on the phone to get everything sorted. This would have taken a lot more time going through the AI chat bot.
Thank you Emma and MHBS

The staff were Brilliant, helped us all through the transactions.

I wished to switch savings accounts with MHBS but didn't know where to start so wrote an email to customer services.
The next morning Emma from the Customer Support Team phoned and spent half an hour talking me through the website documentation - and fixed it so that the notice period on my first account was waved!
First class service!!

The phone was answered quickly, as was my query, by a most pleasant representative.

As a somewhat confused new customer (having forgotten my password AND memorable information--so much for being remembered when attempting to reset my password!!) I rang up and was answered almost immediately by an incredibly helpful EMMA who sorted my problem quickly, cheerfully and provided the assistance I needed. A real pleasure and a credit to MHBS. A***** as customer service goes. Thank you!

Staff always friendly and willing to answer any questions

Easy, comfortable, explained well and got account issues sorted out with a friendly advisor.

How refreshing to get through to an actual human being! Rachael guided me through operations to adjust my savings account so easily, professionally and most of all friendly.
I'd give 6 stars if I could. I will be recommending friends to bank here.
One very happy customer😊

Good customer service, gave advice without being pushy

Very helpful and efficient

Alicia, was very helpful today. She was very patient and clear with her instructions. I would definitely recommend Market Harborough Building Society instead of the big banks for excellent customer service.

Jennifer was extremely helpful to myself and my husband in opening an ISA. We both enjoy our experiences at MHBS. It is much nicer to interact with a real 'person' who can assist and answer any questions which arise

My wife and I visited the Market Harborough Building Society yesterday and received first class service in rearranging our accounts. Claire Reedman was very efficient and resolved our request.

Great practical advice and very helpful.

I talked to a real person, who helped get me back on line.

Hurrahhh

Laura in the Kettering branch was very helpful. We were served quickly and efficiently.

emma was helpful and kind

Very friendly, patient and professional assistance given when I locked myself out of my online account.

The operator was polite and dealt with my enquiry promptly and efficiently.