MiamiMD Reviews 

1,489
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 1,330 reviews, reviewers had a great experience with this company. Customers frequently praise the customer service for being responsive and helpful, with many appreciating the quick replies and efficient resolution of issues. People are often impressed with the promptness of communication and the overall positive interactions with support staff. Many also find the ordering process to be quick and efficient, contributing to a smooth experience. However, some customers also noted mixed results with the products, with some seeing significant improvements in their skin while others experienced no change or even allergic reactions. There were also occasional issues with order fulfillment, including not receiving products as promised or confusion with double orders and subscriptions.

What people talk about most

Product

Users describe ambiguous interactions with product, with many expressing satisfaction, noting smoother,... See more

Quality

Reviewers mention ambiguous feedback about quality, with many customers reporting positive results such as... See more

Customer service

Customers had positive experiences with customer service, often describing it as friendly, helpful, and quick... See more

Order

Clients share ambiguous opinions on order, with some reporting easy ordering processes and quick delivery,... See more

Response time

Consumers find response times to be very positive, with many reporting immediate answers and quick... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Did not receive as promised. I charge it to UNIUNI. I do not like this new delivery system. I think it is always coming from out of country. I guest some of the stuff they does come from the US, b... See more

Company replied

Rated 4 out of 5 stars

Product delivered just days after ordered. I found the DarkSpot Remover did a really good job of removing the spots on my face. There was a bit of confusion when I ordered the Anti Creep cream an... See more

Company replied

Rated 5 out of 5 stars

First, the products are wonderful, and I have a few of them. I am now a repeat customer! I love supporting women in business. (I had my own business for a while but took early retirement to take care... See more

Company replied

Rated 5 out of 5 stars

You’ve responded quickly when I wrote that the survey was not working. The next day I checked and I could could access it just fine’ I’ve also appreciated the notification that my order was going to b... See more

Company replied


Company details

  1. Beauty product supplier
  2. Cosmetic Products Manufacturer
  3. Cosmetics Industry
  4. Cosmetics shop
  5. Skin care clinic

Written by the company

MiamiMD isn't your typical beauty company; we specialize in functional beauty. This means all our products are formulated to make you look gorgeous while you wear them, and also provide lasting, deeper benefits for your skin. Each product targets specific concerns, such as reducing the appearance of fine lines and wrinkles or smoothing skin texture. As for our name, it’s inspired by the strong women of Miami who have challenged and inspired our growth. We believe every customer across America is like them: strong, beautiful, and with their own story to tell.


Contact info

4.2

Great

TrustScore 4 out of 5

1k reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(1,489)

1,335 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful correspondence between seller…

Wonderful correspondence between seller and buyer. Kept me up when item would be delivered.
I will be buying more products from MiamiMD in the near future. Thank you.

24 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Happy,

Thank you so much for your kind feedback!

We’re really glad to hear that you appreciated the communication and delivery updates. It means a lot to know we could keep you informed throughout the process.

We truly appreciate your support and look forward to serving you again soon!

Rated 4 out of 5 stars

Helpful

Helpful, honest and kind.

2 July 2026
MiamiMD logo

Reply from MiamiMD

Hi Glenda,

Thank you so much for your kind words!

Knowing that you found our team helpful, honest, and kind means a great deal to us. Providing exceptional customer service is always our goal, and we're delighted that we could make your experience a positive one.

We're truly grateful for your feedback!

Rated 5 out of 5 stars
MiamiMD logo

Reply from MiamiMD

Hi Iris,

Thank you for your feedback. We're very sorry to hear that you haven't received your order.

Please send us a direct message or email our support team at support@miamimd.co with your order details, and we'll investigate the issue and do our best to resolve it as quickly as possible.

We look forward to assisting you.

Rated 5 out of 5 stars

Very pleasant to talk with and…

Very pleasant to talk with and completed order very fast

2 July 2026
MiamiMD logo

Reply from MiamiMD

Hi Cynthia,

Thank you so much for your kind words!

We're delighted to hear that you had a pleasant experience with our team and that your order was completed quickly and efficiently. Providing friendly, helpful service is something we truly strive for, so it's wonderful to know we met your expectations.

We sincerely appreciate your feedback!

Rated 5 out of 5 stars
MiamiMD logo

Reply from MiamiMD

Hi Mary Ellen,

Thank you so much for your wonderful feedback!

We're thrilled to hear that you had an awesome experience with our customer service team.

Your kind words truly mean a lot to us!

Rated 5 out of 5 stars

This is what my skin has been craving.

This is what my skin has been craving. I love how soft and touchable my skin has become after just a couple of days. I've even used it for a new tattoo Im getting! Amazing product

24 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Lisa,

Thank you so much for your wonderful feedback!

We're thrilled to hear that your skin feels softer and more touchable after just a few days of use. It's great to know the product is giving your skin the nourishment it was craving. We're also excited that you're enjoying it enough to use it as part of your routine while getting a new tattoo. We do recommend following your tattoo artist's aftercare instructions, especially on freshly tattooed skin, to ensure the best healing results.

We truly appreciate your support and hope you continue to love your results!

Rated 5 out of 5 stars

Good work Mark

Mark was quick to reply and correct the misunderstanding. We are readjusting the shipment schedule.

1 July 2026
MiamiMD logo

Reply from MiamiMD

Hi Janet,

Thank you so much for your kind feedback!

We're delighted to hear that Mark was able to respond quickly, clear up the misunderstanding, and help adjust your shipment schedule.

We truly appreciate your support and kind words!

Rated 5 out of 5 stars

Very nice but way too much…

Very nice but way too much communications.
Not sure about product yet. I only began to use it.

24 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Julie,

Thank you for taking the time to share your feedback!

We appreciate your honesty and are glad to hear you've had a positive experience with our team. We also understand that our communications may have felt a bit too frequent. Your feedback is valuable, and we'll certainly take it into consideration as we continue to improve our customer experience.

Since you've just started using the product, we hope you'll begin to see the benefits with consistent use over the coming weeks.

Thank you for giving MiamiMD a try!

Rated 5 out of 5 stars

I Love hoLove my skin w my skin already looks and…

I Love how my skin already looks and feels ! So glad I tried your products ♥️Thank you 😊

1 July 2026
Unprompted review
MiamiMD logo

Reply from MiamiMD

Hi Sherry,

Thank you so much for your wonderful review!

We're absolutely thrilled to hear that you're already loving how your skin looks and feels. It means so much to us that you decided to give MiamiMD a try, and we're delighted that you're enjoying your experience so far.

We truly appreciate your kind words and your support!

Rated 5 out of 5 stars

I had a problem with an order and…

I had a problem with an order and Christine solved the issue right away. Very helpful.

1 July 2026
MiamiMD logo

Reply from MiamiMD

Hi Janice,

Thank you so much for your kind feedback!

We're really glad to hear that Christine was able to resolve your issue quickly and that you found her helpful.

We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars
MiamiMD logo

Reply from MiamiMD

Hi June,

Thank you so much for your wonderful feedback!

We're delighted to hear that you received great service. Providing exceptional support to our customers is always our top priority, and it's rewarding to know we met your expectations.

We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Miami MD

Found the representative very helpful and personable, friendly. Product came within the time frame quoted to me which was refreshing!

30 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Susanne,

Thank you so much for your wonderful feedback!

We're delighted to hear that you found our representative helpful, personable, and friendly. It's also great to know your order arrived within the expected timeframe. We know how important timely delivery is, and we're glad we could meet your expectations.

We truly appreciate your feedback!

Rated 4 out of 5 stars

Using the Age Defying lift cream so far…

Using the Age Defying lift cream so far feels nice on my skin. I can see my skin feeling firmer and plumping a little more . It’s early days only 2 weeks in. Love the product goes on smoothly and you don’t have use much , the cream goes a long way . Love it .

24 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Kathryn,

Thank you so much for sharing your experience!

We're thrilled to hear you're enjoying the Age-Defying Lift & Firm Cream and that it's feeling so nice on your skin. It's wonderful that, after just two weeks, you're already noticing your skin feeling firmer and looking a bit more plump. We also love hearing that you appreciate the smooth texture and that a little goes a long way.

Thank you for your kind words and we hope you continue to see even more improvements with consistent use.

Rated 5 out of 5 stars

Very good customer serv Great customer serviceice I was…

Very good customer service I was allergic to something in head and they returned with no problem

23 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Dee,

Thank you so much for your kind review!

We're delighted to hear that you had a positive experience with our customer service. We're sorry to hear that you experienced an allergic reaction, but we're glad we were able to assist you with your return quickly and without any hassle. Your comfort and satisfaction are very important to us.

We truly appreciate your feedback and thank you for giving us the opportunity to help.

Rated 5 out of 5 stars

I use crepe erase

I use crepe erase. My marionette lines are slowly easing away. That alone is a miracle! My neck area looks so much better. Now I've ordered the lift & firm. Can't wait to try that also!

30 June 2026
Unprompted review
MiamiMD logo

Reply from MiamiMD

Hi Elizabeth,

Thank you so much for sharing your experience!

We're delighted to hear that you're seeing such encouraging results with Crepe Fix, especially that your marionette lines are gradually improving and your neck looks so much better. We're also excited that you've chosen to try our Age Defying Lift & Firm Cream. We hope you love it just as much and that it becomes a wonderful addition to your skincare routine.

Thank you for your feedback and we can't wait to hear how you like the Age Defying Lift & Firm Cream!

Rated 5 out of 5 stars

I have just made my first order and so…

I have just made my first order and so far am very pleased with the product

23 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Karen,

Thank you so much for your wonderful feedback!

We're delighted to hear that your first experience with MiamiMD has been a positive one and that you're already pleased with the product.

We truly appreciate you giving us a try and hope you'll continue to enjoy even more benefits with consistent use.

Rated 5 out of 5 stars

I previously used miracle lift face…

I previously used miracle lift face cream
I just purchased and received my new jar of Age defying lift and firm cream I used it for the first time this morning 6/30/26
It feels really great also used the cream for crepe cream first time today as well. Feels great applying the creams will be using the cream for dark spots tonight 🤞

30 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Jose,

Thank you so much for sharing your update!

We're thrilled to hear that you're enjoying your new Age-Defying Lift & Firm Cream and Advanced Crepe Fix. It's wonderful to know they both feel great on your skin and that you're excited to incorporate them into your routine.

We hope you love the Dark Spot Corrector just as much! Consistent use is key, and we’re excited for you as you begin your skincare journey with these products.

We truly appreciate your trust in MiamiMD and look forward to hearing how your results progress!

Rated 5 out of 5 stars

Great products and Customer Service

First, the products are wonderful, and I have a few of them. I am now a repeat customer! I love supporting women in business. (I had my own business for a while but took early retirement to take care of my Mom.) The prices are reasonable, and the guarantees are great--just on the outside chance that a new customer is even slightly hesitant. Keep up this phenomenal job!

30 June 2026
Unprompted review
MiamiMD logo

Reply from MiamiMD

Hi Cathy,

Thank you so much for your kind and thoughtful message!

We’re truly delighted to hear that you’re enjoying the products and have become a repeat customer. It means a lot to us that you not only appreciate the products and pricing, but also the customer service and guarantee. We also really appreciate you sharing a bit about your personal journey. It’s inspiring to hear about your experience as a business owner and your dedication to caring for your mom.

Thank you again for your support and encouragement. We’re grateful to have you as part of our community!

Rated 5 out of 5 stars

They're very helpful after I realized…

They're very helpful after I realized the product contained coconut oil, I believe I'm somewhat or am allergic to coconut oil so I haven't purchased anything with that, they were offering me a 30% refund or I could ship it back to them at my cost I bought the three jars but I'm going to try it. I've put it on twice and I have not had any reaction yet I'm really hoping this works but they were very helpful with removing the subscription that I didn't know I had and we're going to take it from there and see how the product works

30 June 2026
MiamiMD logo

Reply from MiamiMD

Hi Jacquie,

Thank you for sharing your experience!

We’re really glad to hear our team was able to assist you and help sort out your subscription and refund options. We completely understand your concern about a possible sensitivity to coconut oil, and we’re especially happy to hear that you’ve tried the product twice so far without any reaction.

Please continue to monitor how your skin responds as you use it. If you notice any irritation at any point, we recommend discontinuing use and reaching out to our support team right away so we can help further.

We truly appreciate your trust in giving the product a try despite your concerns, and we hope it continues to work well for you.

Rated 3 out of 5 stars

I can see some results

I can see some results. I’ve had it for a couple weeks. Not enough time past to judge the results yet.

23 June 2026
MiamiMD logo

Reply from MiamiMD

Hi there,

Thank you for sharing your experience!

We're delighted to hear that you're already seeing some early results after just a couple of weeks. It's still early in the process, and best improvements become more noticeable with continued, consistent use over the next few months.

We appreciate you giving our product a try and look forward to hearing more about your results as you continue your skincare journey!

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