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Review summary
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Reviews shaping this summary
Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more
What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more
I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micr... See more
Company details
- #56 of 83 best companies in Computer Shop
- #55 of 126 best companies in Software company
About Micro Dream Limited
Written by the company
At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.
Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.
With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.
Why is being a Microsoft Authorised Refurbisher (MAR) important?
Written by the company
- Professionally Refurbished Computers
- We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
- Genuine Software
- As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
- Peace Of Mind With Great Quality & Value
- After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
- Free Delivery
- Free UK Delivery on all orders.
- 30 Day Money Back Guarantee
- All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.
Contact info
12 Brixham Enterprise Estate, TQ5 9DF, Brixham, United Kingdom
- https://microdream.co.uk/helpdesk/
- www.microdream.co.uk
4.6
Excellent
7k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 1 month
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Faulty PC After One Week and No Help From Support
I purchased a prebuilt computer from Micro Dream. After only one week, the computer started malfunctioning, restarting every few minutes and showing a memory error.
I contacted Micro Dream support, but instead of helping resolve the issue they simply claimed that everything worked fine on their side. I sent them screenshots of the error and videos clearly showing that the computer freezes and restarts within minutes of being used.
After troubleshooting myself, I removed one of the RAM modules and the computer started working perfectly. I informed them that the issue was clearly caused by a faulty or incompatible RAM module.
Instead of offering a solution, they asked me to send a photo of the RAM. I did so, and their response was that the memory worked fine in their own tests. We have now exchanged 7 emails and they are still unwilling to replace the defective RAM.
This attitude is completely unacceptable. I will now have to open a PayPal dispute and return the entire computer.
This has been the worst experience I have ever had buying a computer.
6 March 2026
Unprompted review
Ordering the product was straightforward
Ordering the product was straightforward and delivery time was very much on time.
Got them saved up as a come back to seller.
6 March 2026
Excellent Customer Service
The quality of laptop and the customer service are to be applauded - Not being that technical MicroDream were attentive and helpful - Happy to recommend
5 March 2026
Good service all round
Delivered promptly
Well packaged
All worked as expected
Cannot fault service
25 February 2026
Micro Dream Ltd purchase
I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micro Dream Ltd. It arrived promptly and it is everything I wanted and expected. I will certainly return later in the year for a small refurbished laptop for my wife.
2 March 2026
Its Really worth for price
27 January 2026
Bought a Lenovo ThinkPad
Bought a Lenovo ThinkPad
Its not the fastest to do work with but, a strong robust laptop with a price that will suit your pocket if your only useing it now and then.
24 February 2026
Highly recommended
I've bought a PC and a laptop from Microdream, and both appeared to be as good as new. they came with detailed technical reports on the various tests they undertook. Impressive. Delivery was easy and communication was good.
11 February 2026
Excellent service
Excellent service , these guys make miracles happen with It for a budget that works .
20 February 2026
Great exactly
Great exactly described good price work perfect dose the job would recommend
18 February 2026
Brilliant service.
Brilliant service.
Top quality machine, you wouldn't be able to tell its been refurbished!!
Excellent service!!
18 February 2026
On time and as described.
Laptop was delivered on time, as described and no issues/faults.
9 February 2026
Excellent service.
I am very pleased with my "new" Lenovo ThinkPad.
There is no scratch, no dent.
Can't complain.
I will use this company again to get a table PC.
Thanks chaps.
Kind regards Attila
6 February 2026
Great balanced PC
Great balanced PC , bought for game development software however fantastic as gaming PC , arrived on time.
5 February 2026
Fast and efficient service
Fast and efficient service. I purchased Surface laptop 3 and it works great
12 February 2026
Excellent service and product.
12 February 2026
Good service
Good service, good quality laptop, easy to order. Very happy with my purchase
5 February 2026
Quick Delivery and clean laptop
Quick delivery next day as I paid for and the laptop was in really nice clean condition
5 February 2026
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