Micro Dream Limited Reviews 

6,816
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers had a great experience with this company. Customers consistently praise the refurbished products, noting their excellent quality often appearing like new or even brand new, providing great value for money. People frequently highlight the competitive pricing and the overall ease of setup. The delivery service is also widely appreciated for being prompt, well-packaged, and efficient, with many consumers satisfied with the professional and reliable service. However, some customers noted occasional issues with product condition upon arrival, such as unexpected marks or missing components. A few other people also felt that delivery could sometimes be problematic, with delays or failed attempts. Furthermore, some reviewers were not happy with the after-sales support, reporting issues with faulty components and a perceived lack of assistance when problems arose.

What people talk about most

Product

Consumers find product to be positive, with many reviewers expressing satisfaction with the quality and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick and speedy delivery... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction with the... See more

Service

Customers had positive experiences with service, often describing it as efficient, excellent, and great value... See more

Price

Customers consistently note positive experiences with price, often finding products at better prices than... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The Lenovo 390x I bought for myself was so good I bought this second one for my wife. Using them basically as juke boxes plus with a couple of edifier powered shelf speakers thro' a dac. Proving more... See more

Rated 5 out of 5 stars

Early days yet but the product was easy to set up, the features are all as advertised and the condition is nearly as new, so the price paid was very competitive and justified. The purchasing procedu... See more

Rated 5 out of 5 stars

What made my experience great? Well, everything. From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from th... See more

Rated 5 out of 5 stars

I required a cheap but good everyday lightweight laptop for browsing, emails watching YouTube, etc. I find my own business laptop cumbersome. I chose a refurbished Microsoft Surface Laptop 3 from Micr... See more


Company details

  1. #56 of 83 best companies in Computer Shop
  2. #55 of 127 best companies in Software company

About Micro Dream Limited

Written by the company

At MicroDream, we specialize in providing high-quality refurbished laptops and desktop computers at affordable prices.

Since our establishment in 2009 in Devon, United Kingdom, we’ve been dedicated to delivering exceptional customer service and satisfaction. As a Microsoft Authorized Refurbisher (MAR), we take pride in our ability to transform low-grade devices into like-new condition.

Our experienced team uses cutting-edge technology to ensure that every product meets our high standards. We’re particularly proud of being the largest company in the UK specializing in keyboard reprints.

With a commitment to quality and affordability, we continue to grow and serve our customers with reliable, refurbished technology solutions.

Why is being a Microsoft Authorised Refurbisher (MAR) important?

Written by the company

Professionally Refurbished Computers
We specialize in providing the highest quality refurbished laptop and desktop computers at great prices! Like several other successful businesses, we have grown from our humble beginnings of being started in a basement to becoming one of the top companies in our field.
Genuine Software
As a Microsoft Authorised Refurbisher you will receive a legal Certificate of Authenticity (C.O.A.) attached to the computer, and a valid version of Microsoft Windows 10 operating system installed on every computer that is purchased through us.
Peace Of Mind With Great Quality & Value
After several years of hard work and dedication, we have become a Microsoft Authorised Refurbisher! There are only 5 MARs in the United Kingdom. As a Microsoft Authorized Refurbisher, we must follow strict requirements established for the MAR program by Microsoft. These requirements are designed to ensure that you receive a high quality and professionally refurbished computer.
Free Delivery
Free UK Delivery on all orders.
30 Day Money Back Guarantee
All our desktop computers and laptops are put through extensive testing as part of the refurbishing process by experienced technicians so we are able to offer our 30 day Money Back Guarantee with complete confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

7k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(6,816)

295 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

What you described does happen most of…

What you described does happen most of the time. However, the main issue is with your shipping company here in Malawi. In many cases, once the item arrives, it takes over a week to be delivered, even after the taxes have already been paid unlike DHL is fast to deliver.

Additionally, responses to emails from your side tend to take a long time, which further delays the process.

24 March 2026
Rated 5 out of 5 stars

Fantastic service

Fantastic service. The laptop was clean, fast, and exactly as described. Delivery was quick and the whole process felt easy and reliable. I’d definitely recommend them to others.

23 March 2026
Rated 5 out of 5 stars

What made my experience great?

What made my experience great?
Well, everything.
From the ordering to communication, to delivery. To unpacking the well packed refurbished computer, that looked brand new. To getting info from the customer services helpline, who answered my query the same day. The literature requiring set up was brilliant. To set up was a breeze.
A great windows 11 computer with three years warranty at a fabulous price. An all round fantastic company!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience! Easy website to navigate and payment process was quick and efficient. On receipt of laptop was really happy with the condition and the fresh install of windows allowing me to setup as I required. All instructions were clear and a few labels attached as reminders. Would I use Microdream again? Absolutely! Thank you for a great experience.

9 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look