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Rated 3 out of 5 stars

Have been coming to midpoint for a very long time but today the waitresses that looked like a group of kids where stroking a dog inside the restaurant and then thought they was going to bring me out... See more

Rated 1 out of 5 stars

Very bad website. Restricted. Can log on but cannot access my profile after adding my personal details. Comes up with a blank screen asking me to update when I have already added my personal details... See more

Rated 4 out of 5 stars

First time to use Midpoint. Found buy/sell/payee set up a little bit fiddly compared to my regular fx co HiFX. FAQ a must read. Support was first class with immediate and helpful... See more

Rated 3 out of 5 stars

I contacted support a number of times during account set up and they were responsive and helpful. I have done one transfer from UAE Dirham to Euro. They do not have a bank account in the UAE so to fun... See more

Company details

  1. Money transfer service

Information provided by various external sources

Midpoint is the world’s first Peer-2-peer international currency matching platform that always gives customers the mid-market foreign exchange rates. via a patented matching technology. Our fees and rates, available on our website, are clear and transparent. A single flat fee is charged depending on the amount of the transaction and range from 0.3%-0.5%, Midpoint is a public company that is listed on the Toronto Venture Stock Exchange under the ticker MPT and Frankfurt Stock Exchange under 8MH.


Contact info

2.9

Average

TrustScore 3 out of 5

264 reviews

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Rated 5 out of 5 stars

Efficient, great price

the rate obtained was excellent, and the money moved as fast as the banking system allows.

If you are new to the game, there are several steps. So read the instructions, and allow enough time for each step.

It is possible to place an order before noon, get it filled and pay by FPS on same day, so you can get the international transfer going same day. If you are not very organised it could easily be two days from your order filling to money entering the international payments system.

If time really matters consider if you can be organised enough to not waste two days.

4 August 2015
Unprompted review
Rated 5 out of 5 stars

Fast, efficient service

I was extremely happy with the service from Midpoint. They did exactly as promised, in a timely manner, and even went above and beyond to help me out with accelerating a transaction. As an expat, I shall be using Midpoint from now on for all my currency transfer.

6 July 2015
Unprompted review
Rated 5 out of 5 stars

Great support

Even though I experienced some software problems with the platform, the friendly and competent staff of Midpoint helped to place the order directly on the phone.

6 July 2015
Unprompted review
Rated 5 out of 5 stars

really reliable service

Reliable and friendly. They even phoned me to explain how it all worked, in response to a question I sent by email. Very pleased. Fast, friendly, reliable.

2 July 2015
Unprompted review
Rated 5 out of 5 stars

Midpoint

I recently transferred funds with Midpoint and found their service to be first class. I had difficulties with the banks on either side and Midpoint very understanding and helpful. I will definitely use them again.

29 June 2015
Unprompted review
Rated 5 out of 5 stars

Painless experience with support given when needed

First time using Midpoint and the experience was a positive one.
Got some great support with the registration after trying to use my smartphone, I'd recommend using your laptop or p.c.
Decent website fairly user friendly and after the initial transaction further currency exchange should be straightforward.
Thanks again Midpoint you are the guys I'll be using from now on.

28 June 2015
Unprompted review
Rated 4 out of 5 stars

Very good

We have used Midpoint several times and have been very happy with the service. My only criticism is that I would prefer the matching happen more quickly as any benefit from getting the midpoint could be lost if the rate moves against you. (I realise it could go the other way, but we don't use the service enough to get any kind of averaging effect). If this is a concern, I think you can phone them up to get a more immediate quote. Until now, however, this hasn't been a problem and in a like-for-like comparison with the rate we would have got through our banks online system, we typically save a few hundred pounds on a £10k transaction in GBPCAD.

22 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Midpoint gave me better control over the exchange rate. Moreover, despite problems with my local bank which delayed sending of my funds by more than one week, Midpoints customer service was very helpful to resolve these complications and the whole transaction was eventually completed without any problem.

21 June 2015
Unprompted review
Rated 4 out of 5 stars

Pretty good, but too slow

It takes too long to have our funds credited at Earthport and then once Midpoint is notified of our incoming funds, the transfer to the beneficiary should be done simultaneously. % days for a transaction is still too long.

10 June 2015
Unprompted review
Rated 5 out of 5 stars

Best Rate, Best service

In this day and age where electronic crime and fraud are at there highest, i found Midpoint the most trustworthy and friendliest currency transfer company on the web. By using P2P method you get the best deal in the market and to top it off the best service as well. I will continue using Midpoint for all my future money transfers small or large

10 June 2015
Unprompted review
Rated 5 out of 5 stars

1st transaction, really easy and very good service

I've now done my first transaction with Midpoint and I've been pleasantly surprised at how easy it was, and how fast I had the money transferred to the payee. For comparison purposes I simulated the same exchange with my bank, and I saved over 5% thanks to the rate offered by Midpoint. I will definitely use them again and recommend them

2 June 2015
Unprompted review
Rated 5 out of 5 stars

Excellent service, excellent rate

I have used midpoint a number of times. Great service and fantastic rates. Helpful and attentive support staff on the other end of the phone for any queries. Very impressed all round with the service. Highly recommended!

27 May 2015
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Brilliant service - we have made several transactions, which have always been accepted and matched very quickly and most importantly, we've always received the direct FX rate of the day, which is amazing, given banks' and other providers' extortionate rates and fees. Speaking of fees, Midpoint's ones are v reasonable and tiny in comparison to other services.

Would definitely recommend.

26 May 2015
Unprompted review

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