Miliboo Reviews 47,522

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Lovely quality chairs for a very reasonable price. As an expat living in Paris, comfortable, stylish and reasonably priced sofas and chairs are hard to find. Lots of beautiful, practical options ava... See more

Company replied

Rated 5 out of 5 stars

Table blanche encore plus belle que sur les photos. Costaud de très bonne qualité. Qui ne se tâche pas (ni fruits rouges, ni le sang, ni le thé) Facile à rallonger ou à réduire même avec un bras ha... See more

Company replied

Rated 5 out of 5 stars

Our experience and the service from the Miliboo, Rue Rivoli Paris was excellent. From the time we walked in till the time we received an office chair and 2 chairs in our home, the whole experience w... See more

Company replied

Rated 4 out of 5 stars

I have changes my initial negative review. Miliboo reached out and resolved the issue. I received very good customer service and my sofa was delivered on Thursday. I absolutely love the sofa. Everyone... See more

Company replied

Company details

  1. Home Furniture Shop

About Miliboo

Written by the company

miliboo.com

Une équipe hyper-active

Miliboo.com est le spécialiste du mobilier contemporain sur Internet. Notre ambition ? Proposer au plus grand nombre des meubles design au meilleur prix, conçus pour être faciles à vivre et expédiés en 48h.

Au quotidien, c’est une équipe hyper active, mobilisée pour vous proposer un catalogue sans cesse renouvelé, répondre à vos questions et vous garantir une traçabilité à 100% de chaque meuble Miliboo.

Nos engagements au quotidien

  • Un service client personnalisé à votre écoute, basé au siège de l'entreprise

  • Une traçabilité à 100% de chaque meuble miliboo (numéro de série unique)

  • Des contrôles qualité professionnels réalisés par nos équipes

  • Choix et disponibilité des produits, plus de 90% de nos meubles sont en stock

  • Le meilleur prix pour chaque pièce de mobilier (pas d’intermédiaires, Miliboo maîtrise toute la chaîne : conception, fabrication, expédition de ses meubles).

Découvrez nos nouveautés et promotions !


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Contact info

4.4

Excellent

TrustScore 4.5 out of 5

48K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Efficace

Professionnel

3 July 2023
Miliboo logo

Reply from Miliboo

Bonjour Joe,

Merci beaucoup pour votre retour, nous sommes enchantés que votre expérience Miliboo vous apporte entière satisfaction. 🤩

A bientôt en boutique, passez une très bonne journée.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Yasmine did an excellent job of showing…

Yasmine did an excellent job of showing us different sofa beds, was very professional, efficient, and friendly.
She took the time to explain the delivery process (in English). We appreciated her help.
We were impressed with the way Miliboo kept us informed about the delivery and how quickly it was delivered.

6 July 2023
Miliboo logo

Reply from Miliboo

Hello Sandra,

What a pleasure to read your opinion. Thank you so much for your positive feedback! 🥰
We're delighted that your experience in our shop has given you complete satisfaction. 🤩

We look forward to seeing you in our shop for new furnishing projects. We wish you an excellent afternoon.

Best regards,
The Miliboo team

Rated 5 out of 5 stars

Table conforme à la photo

Table conforme à la photo, beau matériau
Très bien emballé

18 June 2023
Miliboo logo

Reply from Miliboo

Bonjour Elise,

Merci beaucoup pour votre avis positif, nous sommes ravis que votre achat vous plaise. 😍

A bientôt sur notre site, passez une excellente journée.

Cordialement,
L'équipe Miliboo

Rated 1 out of 5 stars

Product looks different on the photo…

Product looks different on the photo (much smaller than in reality).
They would not offer to cover the cost for return which means financially since the product is heavy it would be way too expensive.
Very bad customer service and experience.

14 June 2023
Miliboo logo

Reply from Miliboo

Hello Sandra,

In the event of retraction, the customer is responsible for return shipping costs, as is the case with most furniture brands. At Miliboo, however, return costs are free when you subscribe to the Serenity Pack (to be take at the time of purchase). 😊

As your parcel is not too heavy, we have suggested that you take care of the return procedure yourself, so that the cost of the return is reduced. Alternatively, you can ask Miliboo to take care of the return, in which case we will provide you with a quote (the cost of the return will be calculated on a case-by-case basis and deducted from your refund).

We remain at your disposal and wish you a pleasant day.

Best regards,
The Miliboo team

Rated 5 out of 5 stars

The best in terms of quality👌🏼

The best in terms of quality👌🏼, livraison rapide!

18 May 2023
Miliboo logo

Reply from Miliboo

Bonjour Caroline,

Un grand merci pour votre retour, nous sommes enchantés que votre expérience Miliboo vous apporte entière satisfaction. 😍

Au plaisir de vous retrouver sur notre site pour de nouveaux projets d'ameublement, excellente journée à vous.

Cordialement,
L'équipe Miliboo

Rated 4 out of 5 stars

meubles conformes à la description mais…

meubles conformes à la description mais fabriqués en Malaisie pas top au niveau écologique dommage

15 May 2023
Miliboo logo

Reply from Miliboo

Bonjour Nathalie,

Merci beaucoup pour votre retour positif, nous sommes ravis que votre achat vous plaise. 😊

A bientôt sur notre site, passez une excellente journée.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Service au top

1 May 2023
Miliboo logo

Reply from Miliboo

Bonjour Sonia,

Un grand merci pour votre retour positif, nous sommes enchantés de voir que votre expérience Miliboo vous apporte entière satisfaction. 😍

A bientôt sur notre site, passez une très bonne journée.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

People are nice at the shop

People are nice at the shop, available and speak English. Delivery were very precise on time and easy to manage in case of change was needed. Forniture high quality and design. Very cool!!

30 April 2023
Miliboo logo

Reply from Miliboo

Bonjour Agnese,

Hello Agnese,

Thank you very much for your feedback, we are delighted that your experience in the shop and your purchase brought you complete satisfaction. 🥰

We look forward to seeing you in shop, have a great day.

Best regards,
The Miliboo team

Rated 5 out of 5 stars

Super

Super, correspond à la description.

17 April 2023
Miliboo logo

Reply from Miliboo

Bonjour Hélène,

Merci beaucoup pour votre retour positif, nous sommes ravis que votre achat vous plaise. 🤩

Au plaisir de vous retrouver sur notre site pour de nouveaux projets d'ameublement, excellent après-midi.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Rapide simple

Rapide simple

Impec

24 April 2023
Miliboo logo

Reply from Miliboo

Bonjour Marie-Cécile,

Merci beaucoup pour votre retour positif, nous sommes ravis de voir que votre expérience Miliboo vous apporte entière satisfaction. 😍

Au plaisir de vous retrouver sur notre site, passez une très bon après-midi.

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Achat

Thank you was good quality

3 November 2022
Miliboo logo

Reply from Miliboo

Hello Yulia,

Thank you very much for your positive feedback, we are glad you liked your purchase. 😊

See you soon on our website, have a nice afternoon.

Best regards,
The Miliboo team

Rated 5 out of 5 stars

Reception

Avis positif

19 April 2023
Miliboo logo

Reply from Miliboo

Bonjour Dany,

Merci beaucoup pour votre retour, nous sommes ravis que votre expérience Miliboo vous apporte entière satisfaction. 😊

Passez une excellente journée, à bientôt sur notre site.

Cordialement,
L'équipe Miliboo

Rated 1 out of 5 stars

A BIG disappointment

Good afternoon,

The ordering on your website was a good experience BUT the actual delivery an 'absolute nightmare'.

I have ordered 'all in one shipment and you ended up sending my goods by three different agents.

All of them wanted to deliver in the morning. Thats impossible since 'normal' people like me have to work and can't stay at home to receive shipments on three different dates.

All of those agents were difficult to contact (only by email and never replied to me) and it was so difficult to find a workable solution.

I would not buy from you again since you left me with all my problems totally only.

It's a petty since I am going to renovate lots of property in France and need therefore a helpful supplier of furniture and great service.

But I believe all that does not matter to you and you don't care about a single customer...

Greetings from a 'very' disappointed client, that can not recommend you to my network of architect and designers.

C.Nittke

13 April 2023
Miliboo logo

Reply from Miliboo

Hello Carsten,

We are sorry that the delivery service provided by the carrier was not satisfactory and we would like to apologise for this. We will immediately report the shortcomings to our transport manager and the carrier concerned so that corrective action can be taken.

Our customer service was very responsive and did everything necessary to meet your needs. However, as explained by email, the carrier requires the customer to be on the phone. You can contact 09 70 17 46 39, they do speak English.

We remain at your disposal for any further information you may need and wish you a nice day.

Best regards,

Miliboo Team

Rated 5 out of 5 stars

Armoire super!

15 March 2023
Miliboo logo

Reply from Miliboo

Bonjour Sylvain,

Nous vous remercions vivement pour ce nouveau retour et sommes enchantés que votre armoire Helia vous apporte entière satisfaction. 🤩

Très bon après-midi à vous et à bientôt sur Miliboo.com !

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

English service well explained in the…

English service well explained in the store, quotation prepared, delivery went smoothly and we love the couch.
Overall a great shopping experience.

10 March 2023
Miliboo logo

Reply from Miliboo

Hi Rena,

Thank you so much for your feedback, we really appreciate it. 🤗
We’re glad you had a good experience with us. 🥰

We look forward to seeing you again soon!

Have a lovely day,
Miliboo Team

Rated 5 out of 5 stars

really nice product and excellent…

really nice product and excellent delivery

9 March 2023
Miliboo logo

Reply from Miliboo

Hi James,

Thank you for your nice review. 🤩

We are happy you had a positive experience with us and we hope to see you again very soon.

Have a nice day!
Miliboo Team

Rated 5 out of 5 stars

Excellent site

27 February 2023
Miliboo logo

Reply from Miliboo

Bonjour Patrick,

Merci beaucoup pour cette appréciation positive, nous sommes ravis que votre expérience Miliboo se soit bien déroulée. 😀

Au plaisir de vous retrouver sur notre site pour de nouveaux projets d'ameublement, nous vous souhaitons une excellente journée.

Cordialement,
L'équipe Miliboo

Rated 4 out of 5 stars

Table basse

Belle table basse

19 February 2023
Miliboo logo

Reply from Miliboo

Bonjour Patricia,

Nous vous remercions vivement pour votre retour positif et sommes ravis que votre nouvelle table basse vous plaise. 🤩

Très bonne journée à vous et à bientôt sur Miliboo.com, en espérant décrocher la cinquième étoile !

Cordialement,
L'équipe Miliboo

Rated 5 out of 5 stars

Tabourets super confortables

Tabourets super confortables, solides et conformes à la description, je suis ravie ✨

13 February 2023
Miliboo logo

Reply from Miliboo

Bonjour Camille,

Nous vous remercions vivement pour votre retour positif, nous sommes enchantés que vos tabourets Vasco vous apportent entière satisfaction. 😍

Excellente journée à vous et à bientôt sur Miliboo.com !

Cordialement,
L'équipe Miliboo

Rated 2 out of 5 stars

Relais colis perfectible

Relais colis perfectible. Temps d’attente, etc.

14 February 2023
Miliboo logo

Reply from Miliboo

Bonjour Sébastien,

Nous regrettons d'apprendre la déception du point relais choisit et la transmettons immédiatement à notre responsable logistique pour les signaler. Nous sommes conscients que malgré nos efforts pour garantir la meilleure expérience à nos clients, les soucis liés à la livraison viennent tâcher celle-ci.

Nous espérons cependant que l'article commandé chez nous vous apporte une meilleure satisfaction.

Nous vous souhaitons une belle journée.

Bien cordialement,

L'équipe miliboo

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