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Milk & Blush Reviews 

1,056
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 314 reviews, reviewers had a great experience with this company. Customers consistently praise the product quality, highlighting the hair's softness, shine, and seamless blend, often noting its impressive longevity. The customer service and staff receive frequent commendation for being helpful, quick to respond, and providing excellent support, including accurate color matching. However, some customers noted concerns regarding product quality after washing, describing it as becoming thin or matted, and experienced order issues due to misleading shade listings or confusing website information, sometimes resulting in incorrect items or non-delivery.

What people talk about most

Product

People report positive experiences with the product, highlighting the incredible quality, softness, and... See more

Quality

Reviewers highlight positive aspects of quality, with many praising the hair as amazing, thick, soft, and... See more

Customer service

Customers had positive experiences with customer service, often describing it as amazing, excellent, and... See more

Order

Customers consistently note ambiguous experiences with order, with some praising quick responses and... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness and efficiency. Customers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend Milk & Blush enough. I’ve tried multiple clip-in extension brands, and none come close to this quality. The hair is unbelievably soft, shiny, and silky, and it blends perfectly with... See more

Company replied

Rated 5 out of 5 stars

I ordered clip-in extensions from Milk & Blush almost three years ago, and I’m genuinely impressed. I chose the dark brown shade, which matched my natural hair perfectly and blended seamlessly. Yo... See more

Company replied

Rated 5 out of 5 stars

I’ve been a Milk & Blush customer for a while now and the quality has always been amazing. My first set lasted me a FULL year with proper care, which is why I came back for my next one. There was... See more

Company replied

Rated 5 out of 5 stars

The BEST hair extensions i have ever tried. I love hair extensions and ive tried a variety of different kinds from Amazon to top quality brands. I did not know what having quality hair was like until... See more

Company replied


Company details

  1. #15 of 22 best companies in Hair extensions supplier
  2. #8 of 10 best companies in Hair Extension Technician
  3. #87 of 107 best companies in Hair product shop

About Milk & Blush

Written by the company

For over two decades, Milk & Blush has been helping you achieve longer, fuller hair with our luxury human hair extensions.

Award-Winning Hair Extensions

We’re passionate about creating transformative hair experiences with premium-quality hair extensions designed to blend seamlessly and look natural. Trusted by professionals and loved by customers worldwide, we specialise in 100% Remy human hair extensions that deliver salon-worthy volume, length, and style at home.

Shop Clip In Hair Extensions Shop Professional Hair Extensions

We're Here to Help

Our expert team is dedicated to exceptional customer service, fast delivery, and expert guidance every step of the way. We’re proud to have earned thousands of five-star reviews from our loyal community.

Join the Milk & Blush family and discover why we’re a top-rated choice for hair extensions on Trustpilot. From colour matching to styling support, we’re here to help you love your hair again.

We offer worldwide delivery and free express delivery to our UK customers with orders over £50.

Contact info

4.2

Great

TrustScore 4 out of 5

1k reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(1,056)

310 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

✨️HIGHLY RECOMMEND✨️

✨️HIGHLY RECOMMEND✨️
I was recommended hair extensions for my wedding from Milk & Blush by my bridal hair stylist. I am sooooo pleased. I messaged them via Instagram yesterday with a photo of my hair. They came today and could not be a better colour match if they tried! Couldn't of done better! Thank you so much 🤍🤍

22 May 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Josie,

Thank you so much for your lovely review!

We’re thrilled to hear the colour match was perfect and that you’re so happy with your extensions for your wedding. What a special occasion! Thanks for choosing us 🤍

We really appreciate you taking the time to share this, and we’re so glad we could help 😊

- Milk & Blush

Rated 4 out of 5 stars

Caution for platinum blonde

I ordered two colours of the invisible filler clip ins because my hair is 1/2 platinum & 1/2 black.

I gave only 4 stars because the "platinum" shade is not actually platinum. It is not nearly light enough to be considered platinum. My platinum hair is almost white. So I was anticipating the possibility of needing to tone out some yellow. However, it was at least two shades too dark. Because I was in a pinch and got these for an event. I didn't have time to sort this out with their customer service. I ended up just bleaching them twice. Which, if you have ever done this to extensions, you know it severely ruins their quality.
So if you need platinum, these extensions will not be the right colour.

All of that is unfortunate because their black hair was perfect. Super soft nice hair (as the -not platinum- blonde were too).

Over all, if I didn't need real platinum, I would consider another purchase.

8 May 2026
Unprompted review
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Reply from Milk & Blush

Hey Joelle,

Thank you so much for your feedback!

We’re really glad you loved the quality and that the black shade was a great match. We’re sorry the platinum tone wasn’t quite right for you as we understand how important accurate colour matching is.

We really appreciate your comments and will share them with our team for review 🤍

- Milk & Blush

Rated 5 out of 5 stars

I’ve used Milk & Blush a few times now…

I’ve used Milk & Blush a few times now and every time has been a great experience. I’ve used the hair colour match service which was spot on and the hair colour recommended was the perfect match. I’ve contacted customer service a couple of times too and each time they could not have been more helpful. It is the best customer service I have ever dealt with. The extensions are also very good quality and look great in my hair. I’ll continue to use Milk & Blush for my hair extensions and accessories.

17 May 2026
Unprompted review
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Reply from Milk & Blush

Hey Jo,

Thank you so much for your lovely feedback!

We’re so happy to hear the colour match was spot on and that our team has been able to support you ✨

We really appreciate your continued support and can’t wait to keep helping you in future 🤍

- Milk & Blush

Rated 4 out of 5 stars

cheers

awesome product

3 February 2026
Milk & Blush logo

Reply from Milk & Blush

Hey,

Thanks so much for your feedback it really means a lot! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Don’t be scared - just do it.

Hey! So for the girlies out there that are scared to spend a decent amount of money on hair extensions, don’t be scared with milk and blush.

First of all the quality of the hair is amazing, thick and soft! You can use heat on them, wash them, dry them, just make sure you look after them with heat protectant like you would your normal hair.

I got these on Klarna as a beginner, because I was scared to spend a chunk of money on something I’ve not tried before. I’ve never had extensions but they’re so easy to use and I feel so much better about myself! I have a short blunt hair cut and they still blend so well because of how thick the extensions are, but they’re not heavy! Can’t recommend enough, wouldn’t go anywhere else. They’re beautiful and I’ve had so many compliments at work about them. Thank you!

15 May 2026
Unprompted review
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Reply from Milk & Blush

Hey Madison,

This is exactly the kind of review we LOVE to read 🥹

Thank you so much for trusting us with your first set of extensions! We’re so happy you’re loving the quality, thickness and blend, especially with a blunt cut.

We're excited to have you on board as a customer 🥰

- Milk & Blush

Rated 5 out of 5 stars

Great product

Great product, great service very helpful.

7 May 2026
Unprompted review
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Reply from Milk & Blush

Hey,

Thank you so much for your feedback!

It's great to hear our service was helpful and you like the product 🥰

We look forward to helping with your next order 🤍

- Milk & Blush

Rated 5 out of 5 stars

Best hair I’ve had

Best hair I’ve had, had problems with other top brands and these are much better quality

28 April 2026
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Reply from Milk & Blush

Hey Lucy,

Thank you so much for your lovely feedback!

We’re so glad to hear you find us the best out there. That's what we aim for ☺️

We look forward to helping with your next order 🤍

- Milk & Blush

Rated 5 out of 5 stars

Honestly the best supplier with hair…

Honestly the best supplier with hair and service!! The staff are so friendly and understanding and always help with 5 star service! Love working with them

11 May 2026
Unprompted review
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Reply from Milk & Blush

Hey Maria,

Thank you so much for your kind words!

We’re thrilled to hear you’re happy with both our hair and service, and we really appreciate your lovely feedback about the team.

It means a lot to us. Thank you for your support as one of our VIPs 🤍

- Milk & Blush

Rated 1 out of 5 stars

This review is based on customer…

This review is based on customer service the hair is great but I accidentally ordered the wrong length since their website was confusing on ordering the right length I saw the number 24 and thought that was the length but turns out it was the number of the hair color. When I got my package it was 16" and not 24" so I had to pay to have it shipped back it cost me $100 because of the tracking if I didn't have tracking and it got lost I would be out of $280. So minus $100 now I would get $180 then they have the nerve to charge me $57 for returning (tariffs) this information is not stated on their website so this is a warning to anyone ordering from them since they are in the UK. So now I'm out of $157! I'm never ordering from them again I can find just as good quality hair in the US or make my own.

11 May 2026
Unprompted review
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Reply from Milk & Blush

Hey Leilani

We’re sorry to hear about your experience.

Please note that shipments outside the UK will incur additional charges set by the destination country. These are not controlled by us and are payable locally by the customer.

Thank you for your understanding and patience.

Warm regards,
The M & B Team x

Rated 1 out of 5 stars

Didn’t receive item and payed more than should have

Not a great experience I haven’t received my product even though I payed the extra charge for deliver to be here 1-5 days and ended up paying an additional 22 euro In custom charges taking the total to over 100
I ordered these for my wedding and am out a lot more money than I was ment to be I should have gone somewhere else please don’t waste your time or money on this site

11 May 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hi Laura,

We’re sorry to hear about your experience and appreciate how important this order was for your wedding.

Please note that shipments outside the UK can sometimes incur customs charges set by the destination country. These are not controlled by us and are payable locally by the customer.

We’re sorry to hear your parcel didn’t arrive within the expected timeframe. International shipping can occasionally be subject to delays once it leaves the UK.

Our team would be happy to look into this for you and help where we can. Please reach out so we can assist further and review your order in detail.

Thanks, Laura.
M&B Team

Rated 5 out of 5 stars

I highly recommend Milk & Blush

I highly recommend Milk & Blush. I had never used hair extensions before. My daughter suggested that my hair would look fuller using fill ins for her wedding as Mother of the Bride.
The match was perfect though I did order the wrong shade first but my money was refunded straight away and my second colour match was perfect Bronde Highlight.

7 May 2026
Unprompted review
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Reply from Milk & Blush

Hey Jill,

Thank you so much for your lovely feedback!

We’re glad we could help you find the perfect match for such a special occasion. It’s great to hear the refund process was smooth and that you’re happy with your final choice.

We appreciate you taking the time to share this 🤍

- Milk & Blush

Rated 1 out of 5 stars

Daylight robbery

Daylight robbery. Awful.

I ordered some pieces from Milk and Blush. When it arrived, I took the seal off to check what the edges looked like as I was after something that could be placed directly on the parting. However, the edges of the pieces I was sent were far too obvious for the parting - it wasn’t for me. I carefully placed it back into the original packaging, sealed it and returned it for a refund, only to be told I do not qualify as the seal was removed. Is this how business is conducted these days? Customers can’t inspect a product they paid a good amount of money for…. OK.

Staying well away from this awful business who fails so miserably to apply even an iota of the absolute minimal principles of customer service.

Also, if I want the product returned (as I do not qualify for a refund), I need to pay for the postage, AGAIN.

No thanks.

Keep your product, that’s awful, by the way. Keep my money too.

28 April 2026
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Reply from Milk & Blush

Hi JB,

We’re sorry to hear you’re disappointed.

We do have a clear hygiene policy in place to protect our products. Once the void seal has been removed, we’re unable to accept the item back for a refund.

In this case, the seal was removed, so the return didn’t meet our refund criteria. However, we did offer you an alternative solution to help resolve this fairly, and we’re currently awaiting your response so we can proceed.

We’re happy to help and would like to get this sorted for you as soon as possible.

Thanks again.
M&B team

Rated 5 out of 5 stars

Customer service has been fantastic

Customer service has been fantastic. All my questions were answered almost straight away and I asked a lot as a first time user of extensions.

7 May 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey,

Thank you so much for your lovely feedback!

We’re really happy to hear our team could help answer all your questions quickly and make your first experience with extensions a positive one.

We appreciate you taking the time to share this 🤍

- Milk & Blush

Rated 5 out of 5 stars

Great hair packaged bad

First off the hair is amazing and stays nice with out frizz! Only downsides for me were not realizing only 5 to a package and my second order came with the hair mangled. I imagine it was who packaged it but needed to use and couldn’t wait another 7 -10 days for more .

28 April 2026
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Reply from Milk & Blush

Hey Laura,

Thank you for your feedback.

We’re really pleased you love the quality of the hair and how well it holds up 🤍

We’re sorry to hear about the issue with your second order and the packaging. That’s not the experience we want for our customers.

Feel free to reach out to our team if we can help with this at all.

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

Great customer service from Jess

Great customer service from Jess!
I accidentally ordered to the wrong address (several hours away from me) and I received a prompt response - order was cancelled and refunded as requested before being despatched. Thank you :)

5 May 2026
Unprompted review
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Reply from Milk & Blush

Hey Sophie,

Thank you so much for your lovely words!

We’re really glad Jess was able to sort this quickly for you and get everything resolved before dispatch. We appreciate you taking the time to share your experience! 🤍

We can’t wait to help you again soon!

- Milk & Blush

Rated 5 out of 5 stars

You are really top notch

You are really top notch, the hair is high quality, looks 100% natural, it arrived quickly, lots of compliments. I will recommend you to everyone :)

27 April 2026
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Reply from Milk & Blush

Hey Marina,

Thank you so much for your lovely words!

We’re so glad to hear you’re loving the quality and natural look of your hair, and that it’s getting you so many compliments ✨

We can’t wait to help you again soon 🤍

- Milk & Blush

Rated 5 out of 5 stars

Beautiful hair extensions

The whole process was effortless I asked for a colour match which I got quickly. I chose the extensions I wanted in the recommended colour and ordered. They arrived quickly and well packaged. They come with a hair sample so you can see what the match is like. Mine are perfect, lovely quality real hair, I have bought them initially for my wedding but will wear them beyond that. The whole experience was great.

27 April 2026
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Reply from Milk & Blush

Hey Shelley,

Thank you so much for your lovely words!

We’re so happy to hear the colour match process was smooth and that your extensions arrived quickly. It’s wonderful to know you’re happy with the quality and will be wearing them beyond your wedding, too. What a compliment! ✨

We can’t wait to help you again soon 🤍

- Milk & Blush

Rated 5 out of 5 stars

Honestly the most perfect colour match…

Honestly the most perfect colour match to my hair and quality is amazing. Really helped with my hair confidence.
Would 1000% recommend

27 April 2026
Milk & Blush logo

Reply from Milk & Blush

Hey,

Thank you so much for your lovely words!

We’re delighted to hear the colour match was perfect and that your extensions have boosted your confidence. That's what we aim for.

Enjoy your new hair! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Your packaging and quality of the hair…

Your packaging and quality of the hair is absolutely amazing 😍 thank you so very much

27 April 2026
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Reply from Milk & Blush

Hey Salome,

Thank you so much for your lovely feedback!

We’re thrilled that you’re happy with the packaging and quality of the hair 😍 It means a lot to us!

Enjoy your new locks! 🤍

- Milk & Blush

Rated 5 out of 5 stars

Great customer service

Great customer service! Jess was really efficient and helpful when I had a proble’ would highly recommend milk and blush

1 May 2026
Unprompted review
Milk & Blush logo

Reply from Milk & Blush

Hey Sam,

Thank you so much for your lovely feedback!

It's great to hear Jess was able to help you quickly and efficiently. We really appreciate your recommendation and support 🤍

We can’t wait to help you again soon!

- Milk & Blush

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