Millets - Beverley Reviews 

222
TrustScore 4.5 out of 5

4.5

16 Butcher Row, HU17 0AB Beverley, GB


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See what reviewers are saying

Rated 4 out of 5 stars

Staff were friendly and helpful. I bought wellies and a waterproof walking jacket in the recent sale - bargain. The Peter Storm Lakeside jacket is lovely and definitely waterproof! The only reason I... See more

Company replied

Rated 5 out of 5 stars

Had to return a jacket today & I would like to thank Natalie of the Beverley store, for helping me with the exchange of my Jacket & allowing me to exchange the said Jacket,for 2 zip thermal jumpers. T... See more

Company replied

Rated 5 out of 5 stars

Macy was really knowledgeable, polite and helpful when helping me pick out shoes, I got some merrell shoes in the end and they are really comfortable. The young girl (I didnt catch her name properly I... See more

Company replied

Rated 5 out of 5 stars

I needed some new waterproof hiking boots as my old ones had given up after 20 years. The service I received today was absolutely first class. The gentleman who served me showed no bias or preference... See more

Company replied


Company details

  1. #65 of 90 best companies in Outdoor clothing and equipment shop
  2. #66 of 123 best companies in Activewear shop
  3. #36 of 57 best companies in Bags and luggage shop
  4. #62 of 78 best companies in Camping Shop

About Millets - Beverley

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

  • 16 Butcher Row, HU17 0AB, Beverley, United Kingdom

  • 01482 421132

4.5

Excellent

TrustScore 4.5 out of 5

222 reviews

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4.5

All reviews

(222)

5,217 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Bought some new hiking boots. The salesman, Steve was very helpful and knowledgeable. Found what I wanted quickly and easily. They were in stock and the right size. Steve advised on how to care for them. I also took advantage of the offer of 50% off cleaning products and a discount for ramblers club membership.

12 July 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Thanks for the 5 star review.

We hope your next experience with us is as good as this one.

Thanks again
Millets Customer Care Team

Rated 5 out of 5 stars

Tom was knowledgeable

Tom was knowledgeable, pleasant and couldn’t have been more helpful

10 July 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Went into store not expecting to finds…

Went into store not expecting to find what I needed. The sales person I spoke to provided an excellent service and I left with exactly what I wanted.

7 July 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service

I went in for a pair of hiking boots, Holly was the lovely lady that helped me find a pair that fit the best, she was really kind and had a lot of knowledge on the shoes she showed me. Overall brilliant service and employees.

7 July 2024
Unprompted review
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Reply from Millets - Beverley

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Served by Sam

Served by Sam. Super welcoming and friendly. And I even bought a really cool 25L backpack for £9 and down from £28 or more. Highly recommended.

6 July 2024
Unprompted review
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Reply from Millets - Beverley

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

Top quality staff and a lovely store

29 June 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service from Neil at the…

Excellent service from Neil at the Beverley shop. I was buying a water- and wind-proof jacket for walking/climbing and he gave expert advice on brands and quality. Not pressurising at all.

29 June 2024
Unprompted review
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Reply from Millets - Beverley

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Really helpful staff

I went to store to return some trainers and try some more. Really efficient with the return and Rob was very helpful with finding another suitable pair. He was knowledgeable and patient. Good deals to be had as well!

26 June 2024
Unprompted review
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Reply from Millets - Beverley

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Honest and traditional service !

Popped in to buy camping gear for my daughter. Advice was very helpful and value was excellent. I had no idea of variety and wasn’t oversold so trustworthy service.Super service from Sam thank you .

25 June 2024
Unprompted review
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Reply from Millets - Beverley

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Millets Customer Care Team

Rated 5 out of 5 stars

Good experience

I was looking for a pair of hiking boots which was difficult for me to choose. With Sam’s great help, I was able to choose what I exactly wanted. Much appreciated.

24 June 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Millets Customer Care Team

Rated 5 out of 5 stars

Beverley

Went into the Beverley store today and Sam and Dan were so helpful and very knowledgeable. Made the visit even more enjoyable so walked out with my purchase, happy and a smile on my face.

21 June 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Happy place to shop

Sam and his colleague were both charming, polite and jolly. They made our shopping experience most enjoyable 😁

16 June 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

The customer service from Sam at Millets in Beverley

The customer service from Sam at Millets, Beverley was excellent. He assisted me with buying a pair of Walking Boots. He answered all my queries in a professional manner regarding comfort, durability, waterproofness. Sam advised me on the care of the boots including cleaning, how to keep them waterproof. Also how to use the cleaning spray and waterproof spray you sell in store. He price matched the boots which was excellent. Also he answered all my questions regarding suitable waterproof socks and explained the discount offered with making a purchase at the same time and the discount on the cleaning products. I visited twice and saw Sam on both occasions and made my purchase on the 2nd visit. On both occasions he went above and beyond.

21 April 2024
Unprompted review
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Reply from Millets - Beverley

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Rated 5 out of 5 stars

Lovely service

8 April 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent product

Excellent product. Polite efficient professional staff

13 March 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Rated 5 out of 5 stars

Blind Man Hates Shopping

I am a blind man who hates shopping with a passion. I needed some walking shoes for an upcoming charity challenge and I was served by Dan at the Beverley store.
He was incredibly attentive, knowledgeable and not pushy. It seemed nothing was going to be any trouble to him.
I am never going to enjoy shopping but for a few moments I almost did. Good, old fashioned service and customer care.
I would strongly recommend!

29 February 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Helpful and friendly

Holly was great and helped me to make the right hat selection. She was friendly and approachable. What better service could you want?

20 February 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Rated 5 out of 5 stars

Higear deluxe double air…

Purchased a Higear deluxe double air bed, which was reduced from £50 down to £15, absolute bargain.

6 February 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Hi,

Thanks for taking the time to leave us a 5 star review. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Absolutely first class

I needed some new waterproof hiking boots as my old ones had given up after 20 years. The service I received today was absolutely first class. The gentleman who served me showed no bias or preference towards any particular brands in the store. He talked me through the pros and cons of each of my favoured options and I ended up with the perfect footwear for my needs. I would highly recommend Millets and will definitely go back again.

11 February 2024
Unprompted review
Millets - Beverley logo

Reply from Millets - Beverley

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Rated 5 out of 5 stars

Richard Jennings

A superb service (as always)

5 December 2023
Millets - Beverley logo

Reply from Millets - Beverley

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Millets Customer Care Team

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