Staff were friendly and helpful. I bought wellies and a waterproof walking jacket in the recent sale - bargain. The Peter Storm Lakeside jacket is lovely and definitely waterproof! The only reason I... See more
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Had to return a jacket today & I would like to thank Natalie of the Beverley store, for helping me with the exchange of my Jacket & allowing me to exchange the said Jacket,for 2 zip thermal jumpers. T... See more
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Macy was really knowledgeable, polite and helpful when helping me pick out shoes, I got some merrell shoes in the end and they are really comfortable. The young girl (I didnt catch her name properly I... See more
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I needed some new waterproof hiking boots as my old ones had given up after 20 years. The service I received today was absolutely first class. The gentleman who served me showed no bias or preference... See more
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Company details
- #65 of 90 best companies in Outdoor clothing and equipment shop
- #66 of 123 best companies in Activewear shop
- #36 of 57 best companies in Bags and luggage shop
- #62 of 78 best companies in Camping Shop
About Millets - Beverley
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
16 Butcher Row, HU17 0AB, Beverley, United Kingdom
- 01482 421132
4.5
Excellent
222 reviews
Asks customers to review
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Staff in the shop were most helpful
Staff in the shop were most helpful and found the product I wanted
14 August 2023
Reply from Millets - Beverley
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Extremely helpful staff
Extremely helpful staff. Very competitive prices
10 August 2023
Unprompted review
Reply from Millets - Beverley
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Dan was very informative on the…
Dan was very informative on the products I purchased,friendly helpful and good advice given. Very satisfied
4 August 2023
Unprompted review
Reply from Millets - Beverley
Hello Neill,
Thanks for the wonderful review!
I am delighted to hear that you are happy with our service.
We hope that you continue to shop with us.
Regards,
Ellie,
Millets Online Reviews Team.
Reply from Millets - Beverley
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very good customer service on buying a…
Very good customer service on buying a pair of walking sandals. Very helpful and pleasant staff.
22 July 2023
Unprompted review
Reply from Millets - Beverley
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Great store!
Excellent service and great range of products. Best outdoor shop in Beverley!
20 July 2023
Unprompted review
Reply from Millets - Beverley
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Extremely knowledgeable
First time visiting the store and we was greeted by Sam who knew a lot about the type of tent I wanted to buy. Highly recommend the store in Beverley and we will be visiting again soon
13 July 2023
Unprompted review
Reply from Millets - Beverley
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Staff was amazing in the Beverly branch…
Staff was amazing in the Beverly branch East Yorkshire. Went out there way to help and guide use to buying the right items
8 July 2023
Unprompted review
Reply from Millets - Beverley
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Good selection of products
Good selection of products in stock. Knowledgeable friendly staff.
11 June 2023
Unprompted review
Reply from Millets - Beverley
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Refused student discount
I asked if I could get a student discout and was informed that the item I had purchased was already discounted so I could not get a further discount.
Once I had left the shop I checked your website which contradicted the information provided in store and I should have been entitled to a discount on sale items.
31 May 2023
Unprompted review
Reply from Millets - Beverley
Hello,
I am sorry to hear this.
If you would like to discuss this further please contact us at onlinereviews@millets.co.uk quoting your review reference as the subject #06802747 and provide your order number, full name, and billing address so we can assist you with this further.
Thank you
Aneesa,
Millets Online Review Team.
The assistant was not helpful at all
The assistant was not helpful at all on the three queires I had. She didnt seem interested and I had to correct her on some information.
23 May 2023
Unprompted review
Reply from Millets - Beverley
Hi, Heather
Thank you for taking the time to leave a review.
We're really sorry that our service didn't turn out as expected.
If you would like to discuss this further please contact us at onlinereviews@millets.co.uk quoting your review reference as the subject TP34443 and provide your order number, full name, and billing address so we can assist you with this further.
Kind regards,
Justin
Millets Online Review Team.
Lovely store with extremely helpful…
Lovely store with extremely helpful staff. Dan in particular was extremely helpful whilst assisting me with choosing the correct hiking boot. He was knowledgeable and very patient ( think I tried 4 different boots) and asked a lot of questions. He didn’t rush and nothing was a trouble. He advised on different waterproofing options but was not at all pushing. I came away with a pair of boots I feel confident to complete my McMillan mighty hike in a few months time. Thank you for your assistance and putting up with my many questions. I will return to the store.
20 May 2023
Unprompted review
Reply from Millets - Beverley
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Really easy return at Beverley store
12 May 2023
Unprompted review
Reply from Millets - Beverley
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Great product and price with code…
Great product and price with code recommended to a friend he bought one too even cheaper
8 May 2023
Reply from Millets - Beverley
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Freddie was very helpful and pleasant 😊
25 March 2023
Unprompted review
Reply from Millets - Beverley
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Ordered in store in beverley
Ordered in store in beverley . Coat arrived 2 days later. Excellent service. Staff in shop very helpful.
25 March 2023
Reply from Millets - Beverley
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
The staff especially Steve was…
The staff especially Steve was extremely helpful..made my shopping experience very pleasant. Bought trainers ..would definitely shop there again.
22 March 2023
Unprompted review
Reply from Millets - Beverley
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Help and advice
Quite possibly one of the best shopping experiences we have had. Heather was truly amazing. She could not have done any more for us.
22 March 2023
Unprompted review
Reply from Millets - Beverley
Hi,
Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.
All the best,
Millets Customer Care Team
Me and my husband visited Millets last…
Me and my husband visited Millets last weekend and generally were just browsing at the footwear as we needed some new walking boots for a hiking trip coming up in the summer. We were approached by Freddie who gave us lots of information and advice about the best footwear to buy without being pressured to buy anything. Overall, he made our experience enjoyable and we left happy with our new walking boots.
18 March 2023
Unprompted review
Reply from Millets - Beverley
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Good advice
Good advice, Knew exactly what I wanted, didn't have my size, ordered in store, delivered the next day.
8 March 2023
Reply from Millets - Beverley
Hi Julian,
I appreciate you taking the time to leave us this review.
I am pleased to hear that you received good advice.
We hope you had a great experience with us and we look forward to seeing you again soon.
Thanks,
Ben,
Millets Online Review Team.
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