Staff were friendly and helpful. I bought wellies and a waterproof walking jacket in the recent sale - bargain. The Peter Storm Lakeside jacket is lovely and definitely waterproof! The only reason I... See more
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Had to return a jacket today & I would like to thank Natalie of the Beverley store, for helping me with the exchange of my Jacket & allowing me to exchange the said Jacket,for 2 zip thermal jumpers. T... See more
Company replied
Macy was really knowledgeable, polite and helpful when helping me pick out shoes, I got some merrell shoes in the end and they are really comfortable. The young girl (I didnt catch her name properly I... See more
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I needed some new waterproof hiking boots as my old ones had given up after 20 years. The service I received today was absolutely first class. The gentleman who served me showed no bias or preference... See more
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Company details
- #65 of 90 best companies in Outdoor clothing and equipment shop
- #66 of 123 best companies in Activewear shop
- #36 of 57 best companies in Bags and luggage shop
- #62 of 78 best companies in Camping Shop
About Millets - Beverley
Written by the company
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Contact info
16 Butcher Row, HU17 0AB, Beverley, United Kingdom
- 01482 421132
4.5
Excellent
222 reviews
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OS MAPS
Adele was really helpful in sourcing some additional super value OS maps for us
17 March 2023
Unprompted review
Reply from Millets - Beverley
Hello Andy,
Thank you for taking the time to leave this wonderful review!
It's great to hear that you are happy with the service you received on your recent trip to one of our stores with the help of Adele.
We look forward to seeing you shop with us in the future.
Thank you
Hayden,
Millets Online Review Team.
Visited the Beverley Store staff were…
Visited the Beverley Store staff were superb, I have different size feet and they were really patient when trying to select the right shoes.
Thank you for the assistance.
16 March 2023
Unprompted review
Reply from Millets - Beverley
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Natalie is a weapon
Had a great experience. Natalie knows exactly what she is doing and knows all the products on the top of her head. Seriously impressive.
15 March 2023
Unprompted review
Reply from Millets - Beverley
Hello,
Thank you for clicking on 5 stars, your feedback genuinely matters to us.
I hope your next shopping trip is just as good.
All the best,
Millets Customer Care Team
Ordered item in store Beverley was here…
Ordered item in store Beverley was here next day by 1pm
3 March 2023
Reply from Millets - Beverley
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Staff really helpful.
23 February 2023
Unprompted review
Reply from Millets - Beverley
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Happy customer
Bought a new coat and the sales assistant was really helpful and advised around different brands and colour options, even bringing a coat from the store room for me to try! Thanks Adele, will definitely return!
3 February 2023
Unprompted review
Reply from Millets - Beverley
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Prepared to spend time to discuss which…
Prepared to spend time to discuss which walking boots were right for me.
7 February 2023
Unprompted review
Reply from Millets - Beverley
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Millets Customer Care Team
Really helpful assistant
20 January 2023
Unprompted review
Reply from Millets - Beverley
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Staff were friendly and helpful
Staff were friendly and helpful. I bought wellies and a waterproof walking jacket in the recent sale - bargain. The Peter Storm Lakeside jacket is lovely and definitely waterproof!
The only reason I haven't given 5 stars is because the sales lady needed to order the jacket in my size online and I didn't realise it hadn't come up with the sale price until after I left the shop. The problem was rectified in a helpful manner but took a lengthy time to sort.
5 January 2023
Reply from Millets - Beverley
Hi Caroline,
I appreciate you taking the time to leave us this review.
I am pleased to hear that you are happy with the product, the staff were helpful and your issue was resolved.
We hope you had a great experience with us and we look forward to seeing you again soon.
Thanks,
Ifrah,
Millets Online Review Team.
Ordered boots from shop
Ordered boots from shop, sales assistant very helpful. Goods arrived within 3 days. Very pleased with appearance and quality of boots. Still need to try them out.
5 January 2023
Reply from Millets - Beverley
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Excellent service.
I placed an order with Adele at the Beverley Store, Butcher Row, Beverley Friday morning at 09-37 and the order arrived today Christmas Eve at 12 noon. I have to say what excellent service from Millets. Merry Christmas to all.
23 December 2022
Unprompted review
Reply from Millets - Beverley
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
return a jacket today
Had to return a jacket today & I would like to thank Natalie of the Beverley store, for helping me with the exchange of my Jacket & allowing me to exchange the said Jacket,for 2 zip thermal jumpers. This young Lady is a credit to your company, Natalie had here finger on the pulse & her product knowledge was outstanding 👏 👌 thank you
22 December 2022
Unprompted review
Reply from Millets - Beverley
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Helpful staff
Popped into Beverley branch to purchase a new pair of Berghaus Supalite boots, didn't have my size in stock. Staff ordered online for me and boots were delivered next day. Pleasant helpful staff
8 December 2022
Reply from Millets - Beverley
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
I wanted a Victorinox Swiss jelly…
I wanted a Victorinox Swiss jelly cardand the shop had sold out. The assistant said he could order and have posted to my house for no extra cost. This was on a Sunday. The card arrived the next day. I was very impressed!
4 December 2022
Reply from Millets - Beverley
Hi,
Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.
Best Wishes
Millets Customer Care Team
I needed some guidance on the item I…
I needed some guidance on the item I was looking for, and Adele was really very helpful. She showed me some alternatives and discussed the pros and cons of the two brands. She even went rummaging in the back to bring a 3rd option. Very helpful, polite and smiley. She evenoved my dog and gave her a doggy biscuit, so two happy customers this morning!
1 December 2022
Unprompted review
Reply from Millets - Beverley
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Great customer service!
Steve has an excellent manner with customers - great customer service - and even made t interesting to learn from him why ladies coats often have a right sided zip instead of the left sided zip on men’s coats!!!
Great service!!
27 November 2022
Unprompted review
Reply from Millets - Beverley
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Very happy with the product,great…
Very happy with the product,great quality Brasher walking boots.Bought in Millets Beverly store.I have to say this-amazing service-Thank you Steve for your professional help and kindness.We will come back for sure.⭐️⭐️⭐️⭐️⭐️
16 November 2022
Unprompted review
Reply from Millets - Beverley
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Staff are really helpful
Staff are really helpful, friendly and professional. A great shop for all your outdoor clothing needs. Plus it's dog friendly with doggy treats.
16 November 2022
Unprompted review
Reply from Millets - Beverley
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Fantastic service today from Sam and…
Fantastic service today from Sam and the rest if the team. Really helpful and friendly .....and helped me get a bargain pair of walking boots to save my wet feet. Thanks again
15 November 2022
Unprompted review
Reply from Millets - Beverley
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Great prices and very friendly staff
Great prices and very friendly staff. We bought more than we went in for !, Steve in particular was very helpful. Nothing was too much trouble. I would definitely recommend and will happily go back for more bargains.
14 November 2022
Unprompted review
Reply from Millets - Beverley
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
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