While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... See more
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While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... See more
Company replied
Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... See more
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Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... See more
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Scott at Millets (Woodfields Retail Park, Bury) was brilliant. I walked in without a clue but I told him that I needed warm, waterproof clothing and explained the purpose. He kitted me out with warm... See more
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Unit 5, Woodfields Retail Park, BL9 5BY, Bury, United Kingdom
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Excellent customer service! Great value for money.

Reply from Millets - Bury
Callum was really helpful at Bury store 1184 when serving me, I was buying a pair of pants & he had absolute amazing customer service skills. A real treasure to your shop. Thanks callum for all your help.

Reply from Millets - Bury
My name is Theresa Barnes I'm 63 .Today I went to Miller's in bury woodfield retail park to bye a pop up tent to take my grandson camping he is 21 and suffers with his mental health. The sales person was called Scott he went above and beyond his job ,he help me to bye a tent and give me lots of advice were to take my grandson best service I have ever had thank you very much

Reply from Millets - Bury
Very helpful staff. Chloe was very nice and welcoming.
Nice store, great facilities.

Reply from Millets - Bury
Emily was very knowledgable about the type of shoes I needed. Very patient and pleasant

Reply from Millets - Bury
Both Emily and Ri were very helpful, went out of their way to assist me and found me stock i needed that wasnt in the shop! Excellent customer services.
Very good prices and quality, thank you!

Reply from Millets - Bury
Bought coat online, exchanged in Bury for smaller size, staff were brilliant. Never shopped at Milletts before. But I will certainly go back.

Reply from Millets - Bury
Harry - Bury (1184)
Brilliant assistance from Harry in the Bury - helpful and knowledgeable . Refreshing to get such great assistance in store - keep it up Millets 😀

Reply from Millets - Bury
Emily at 1184 Bury was great. Really friendly and amazing service. The experience matters and I will definitely be coming back to Millets!

Reply from Millets - Bury
I ordered some hiking boots from Ultimateoutdoors.com (HiTec, size 11) to replace my same make boots. When they arrived they were a tight fit, despite being the same nominal size as the old ones.
Returned them via Millets of Bury - no fuss, polite, pleasant - definitely use them again.
Refund in less than 24 hrs.
I went back into Millets and tried a few makes on.
Served by Emily and Callum - both smartly turned out, polite, friendly and gave excellent advice re makes and types of boot.
I bought North Ridge boots - ‘NR M Lite Hiker Mid’, size 11. They fit like a glove, have a generous width, and after a few days wearing them around the house are as comfortable as a pair of slippers.
IMHO always worth trying boots on first, and Millets of Bury make the whole experience easy and pleasant.

Reply from Millets - Bury
My husband is a wheelchair user, so we asked for assistance, Chloe came to help and was very good with him.
He is unable to see, and has limited mobility.
Chloe gave the right sort of assistance - helpful with the product (lightweigh waterproof jacket), and not too intrusive helping him on and off with the jackets he tried on.
Thankyou very much

Reply from Millets - Bury
I was very pleased with Callums help and courtesy while buying my new trainers at the Bury store and think he deserves the 5 stars I've awarded him, thanks again from Clive.

Reply from Millets - Bury
Was served by Chloe she said she was new Very kind and very happy to help me and a very good asset to the company

Reply from Millets - Bury
The shop assistants at the Bury store were extremely helpful as we bought Duke of Edinburgh expedition kit for our son. Harry’s advice was particularly useful in deciding what to buy.

Reply from Millets - Bury
Visited Bury store, served by Harry. Great customer service and we got the item we wanted at a great price.

Reply from Millets - Bury
I had not been to a Millets store before but as I was passing I thought I'd check it out. I was hoping to find a camping table, why had I not found this store before? I was served by Emily and Ri, they were very helpful, they assembled two possible tables and explained the differences. The table was perfect for what I wanted. Highly recommend a call in.

Reply from Millets - Bury
Was served by Ri who exchanged my boots without any quibble after 10 months. Have had dealings with this store before and cannot fault the helpfulness of the staff, always try to use Millets/Blacks for my outdoor equipment because of this.

Reply from Millets - Bury
Purchase of footwear. Staff member (Emily) knowledgable re. product, efficient and very pleasant to deal with..

Reply from Millets - Bury
I was served today by Emily Bury 1184.
I have to say she was very helpful, nothing to much trouble, a credit to your company.

Reply from Millets - Bury
I went to Millets in Bury 1184 and the store staff were extremely polite especially Ri who served us.
Nothing was to much bother and she was extremely polite
Thanks for such a pleasant experience

Reply from Millets - Bury
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