While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... See more
Company replied
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While we were on holiday, we popped into Millets in Bury and came across Scott, who was one of the staff working that day. He was extremely helpful, knew how to relate to us as customers, and walkers... See more
Company replied
Phoned Bury 1184 store regarding Scarpa walking boots which had developed a leak and faulty seam some 6 weeks before the end of their 2 year guarantee period. Was asked quite reasonably to bring in... See more
Company replied
Scott in Bury was super helpful, knowledgeable & personable. He asked me questions to clarify what I was looking for in a shoe. He also shared his first hand knowledge & experience. I tried on a fe... See more
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Scott at Millets (Woodfields Retail Park, Bury) was brilliant. I walked in without a clue but I told him that I needed warm, waterproof clothing and explained the purpose. He kitted me out with warm... See more
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Unit 5, Woodfields Retail Park, BL9 5BY, Bury, United Kingdom
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Reply from Millets - Bury
D of E visit to stock up on supplies for my son’s first event. Was greeted by Chloe who was super friendly and helpful. We then met Steven, who drew on his own D of E experience to advise us on what items would be best to take. Both were absolutely brilliant! Nothing was too much trouble and we came away with pretty much everything we needed. 5* review in all respects

Reply from Millets - Bury
Ri@Bury 1184 went above and beyond when we visited the store last Thursday 7.08.25.
My grand daughter was entertained whilst I tried on clothes and my son perused the whole shop.
Ri ordered me some shorts as my size was not in stock.
They arrived quickly and they fit perfectly.
Highly recommend a visit to this shop for all your outdoor gear and equipment 😁 fabulous staff

Reply from Millets - Bury
Really great customer service from Callum@bury1184. He asked all the right question, had great advice and was very patient with me. Highly recommend. His colleague Steven was also very pleasant and helpful.

Reply from Millets - Bury
Great service from Callum & Chloe, very helpful & friendly. They both helped me find exactly what I wanted.

Reply from Millets - Bury
I went into the Bury store this morning to buy a pair of walking trousers. I found the pair I was looking for easily. Callum was very helpful, asking if I needed any help and told me that I could use the fitting room to try the trousers on. I was very impressed by Callum and Ri. I really wanted to buy 2 pair of trousers. Ri told me that they could order the second pair and have it delivered to my house. Excellent customer service. Thank you. I will no doubt return for more hiking equipment as I need it.

Reply from Millets - Bury
We went in for a particular item.
Callum was very helpful in locating the item. I then asked about other items which he showed me. Very good customer service.

Reply from Millets - Bury
I was served by Callum@Bury1184 earlier and received excellent service the item I was looking for wasn’t in my size and he went to the stockroom and brought me one, a very helpful and pleasant young man.
THANK YOU CALLUM 1184.

Reply from Millets - Bury
Great store. Ri went above and beyond to help me with an issue with a tent. Can’t have asked for more. Really fantastic customer service, friendly and very understanding. Ri is a real asset to Millets. Thank you!

Reply from Millets - Bury
Excellent shop, great range, good quality products, friendly staff that are helpful, knowledgeable and professional. Would highly recommend this store. 👍

Reply from Millets - Bury
Nice friendly staff , had a nice chat with callum@bury1184 & the other staff member also I didn't get the lady's name but they were both fantastic and an asset to the company if every shop employed people like them the shopping experience would be a breeze , thanks callum and the lady too

Reply from Millets - Bury
Great service at getting some boots by Callum, really helpful and friendly. Would definitely buy from Millets again!

Reply from Millets - Bury
Really great experience in store choosing boots for Duke of Edinburgh expedition, helped by Ri who was very friendly and knowledgeable. She helped us get the most suitable boots and socks and got us a kit list too. She was also fantastic when I needed help with a boot problem a few weeks later.

Reply from Millets - Bury
The service given by Ri and Steven who advised and helped sort out my purchase without pushy sales (which I hate) they both made shopping here a dream certainly Will shop her again

Reply from Millets - Bury

Reply from Millets - Bury
great staff very helpfull ri and callum top notch

Reply from Millets - Bury
Once again excellent service from this store. Staff ( Ri ) pleasant, polite and helpful. I won't go anywhere else for my outdoor needs !!

Reply from Millets - Bury
Served by Lewis, Scott and Ri. Incredibly patient and helpful staff. A small store but surprisingly wide range. Wonderful experience and will be returning.

Reply from Millets - Bury
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