Millets - Chippenham Reviews 

Was served by Doug this morning who was very helpful and knowledgeable in giving me advice on what jacket would be the most suitable for me and for my pocket. Just so lovely to have old fashioned service with a smile. Will return to Millets soon.

We visited the store last week to replace my daughter’s walking boots ready for her DofE. Doug couldn’t have been more helpful and gave friendly and helpful advice. We had purchased most of the rest of her kit in Go Outdoors but the service there was not a patch on the Chippenham Millets. We’ll be back for sure!

Great service from one the last remaining proper high street shops staffed by people who make it a pleasure to visit. Well done Vicki!

Vicki was very helpful and very knowledgeable about the footwear. Had to take some walking shoes back because they slightly tight but she was extremely helpful and made sure that I got the right pair.
Definitely recommend.

Served by Doug who was super helpful, friendly and welcoming. Always find the Chippenham store staff extremely helpful, a good selection of stock. I’ve purchased many items there & hope to continue to do so ;)

Went into store today to get Daughters equipment & clothing for DofE found staff to be very helpful & knowledgeable even to upsizing the jacket to enable layers underneath & rucksack with rain cover to keep everything dry.
Thankyou for all your help today Vicki

Served by Doug today who was extremely friendly and informative. I hope millets recognise the value of this store.

Excellent service finding Dofe items for my son.

Went into Chippenham store today and asked about specific items that we wanted.

The person that served us helped us by going to find the items but the customer service I received made me feel unwelcome and as though I was a nuisance, despite me making two purchases.

The last thing that was said to me as I left was ‘Are you going now?’ with a faux laugh which was a microaggression. Needless to say, Millets are not the only stockists that sold what we needed and I won’t be going back.

The team at Chippenham Millets are all very lovely. I had Jim help me today with selecting some walking boots. He helped me understand the different treads and what terrains they are good for so I was able to choose 3 pairs to try on. I took my time to try them on and Jim was attentive the whole way. Very happy with my purchase because they are good quality shoes at a very good price! I love this store and will go back for clothing too

Vicki was very helpful and knowledgeable.
Thank you

Doug was very helpful, i hope this shop stays in Chippenham, products are excellent

Doug took the time to help us find exactly what we were looking for - very helpful

Good choice of products. Excellent service

What a great bloke Doug is! Helped my son find his first pair of decent walking shoes for a Cubs hike. Great asset and a great shop.

Called in to the Chippenham store today on a whim. Looked at walking boots/shoes. Didn't find anything comfortable in my 'budget' but so glad Denise mentioned that a Merrell boot could change my mind as it would likely be a perfect fit for me ..... 2 minutes later and I was sold. Definitely worth the bit extra (with my Blue Light Card discount) and so pleased I listened to that wise advice !

I was served by Doug yesterday who was lovely, a credit to your store. He was friendly, knowledgeable and took on-board everything I had to say about what the product had to be. I would definitely visit this store again and recommend it due to my experience with Doug

I was served by Mark today in purchasing a new pair of walking boots, he was knowledgeable and patient with my requests,
This type of service you will not find buying from the convenient internet.
A personal touch.
Thank you

Great customer service - knowledgeable staff and very helpful. Guy who served me was very pleasant and polite. Have bought from this store before and always find what I want

Fantastic service from Doug , such a wonderful shop 😊