Millets - Newquay Reviews 

Visited Newquay Millets today, super customer services, very knowledgeable and happily assisted us buying my son walking boots. Great service and experienced staff, thank you James

Rob was very helpful with helping us to select the right walking boots and camel water pack - and also reminding about the D of E reduction. A good shopping experience.

Very helpful staff and honest opinions. Good advice aswell.

Had to return a faulty gazebo bought from another Millets and the team at Newquay couldn’t have been more helpful. They made sure we could continue our holiday without any fuss.
Highly recommended!

Excellent customer service experience with James. Our tent broke whilst camping and we had to boy a new one. James was really helpful and explained what would be best for us. Thanks James!

We received amazing service from James, he helped us pick out a tent as ours was damaged at Boardmasters! He went above and beyond!! Thank you so much James!!

The managers - both called Sarah, at Millets Newquay went far and beyond to provide us with a replacement for faulty beam for our Air 8 tent. They saved our holidays. Couldn’t be more grateful

Extremely knowledgeable and helpful staff.

I wanted to buy a pair on insoles and walked upto pay. A friendly staff member called Rob asked if I had tried them on, honestly as they were in packaging I didn't even know that was an option!

After going over to the shoe section and trying them on I discovered they weren't as suitable as I had once thought. Rob asked lots of questions and gave valuable feedback without any pressure of up selling. I felt my best interests were of focus as a pose to a higher ticket sale. We found a set that were much better and left very happy! This level of customer service is impeccable and will always opt for, and recommend, Newquay Millets. Many other similar stores in Newquay have non existent customer service, so this massively sets you guys apart! Thank you so much guys, and a shout out to James too who was super friendly 😁

James was very attentive and helpful when helping me choose the right tent for me. Went above and beyond.

Got a good variety to choose from.

The lady helped me to find what I was looking for and to find the best deal for the item. The staff have always been really helpful whenever I have been into the Newquay store. Thanks

James who served us was very helpful nothing was too much trouble

Really helpful staff in the Newquay store ,delivery arrived Really quickly.

Great service from a lovely lady, didn't catch her name tho, sorry. But she had blond hair and we spoke about camping on dartmoor and spending time on the beach.

Nice selection of hiking boots. James was very nice and helpful. Very welcoming place!

James was very helpful today, even price matched for us!! Lovely Welsh guy!

Absolutely brilliant service from both Sarah and Sue at the Newquay branch. We had issues with an air tent when we were on holiday in Cornwall. Sue went out her way to help us, checking all her own stock before searching for alternative stores that would have the item in stock. On our return home, I required a part for another tent that we have and that was not available to order online anywhere. Through our previous visit to the Newquay store I was aware that they had one in stock through the back. After contacting the store and speaking to Sarah, she kindly posted the item to the Glasgow store for me to collect. Absolutely exceptional customer service, I would highly recommend!!

Excellent customer service , very helpful, Holly was lovely !

Hi Kayleigh

Thank you for helping me purchase the Peter Storm hiking pants. You did a great job in a busy shop and I was 100% happy with the experience. The pants arrived today and are perfect.

Derek 😊

Wanted to buy some hiking boots, nick was friendly knowledgeable and helpful! Great experience!

The attention given to us by Sarah at Millets in Newquay was outstanding
More than happy with the Zenobia 8 tent we purchased