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Rated 1 out of 5 stars

Really poor customer service. Ordered an item and hoped for it to come by the weekend, paid extra for 1 day delivery. Got an email on Wednesday saying my order is packed and shipped. Didn’t get a... See more

Company replied

Rated 1 out of 5 stars

I have a faulty playmat. I contacted customer service over a month ago on 11th December. They asked to provide pictures and order number which I did. Since then I have heard nothing back. I’ve cha... See more

Company replied

Rated 5 out of 5 stars

We had ordered a moonie cappuccino bear for my daughters first birthday present. This was a pre order item but the customer service team were brilliant at updating us through out it's progress in ship... See more

Rated 5 out of 5 stars

Ordered the safari milestone cards. They arrived within expected time frame and are such good quality. They are beautifully boxed and came with an added thankyou card and some sweets! Such a nice adde... See more

Company details

  1. Shopping & Fashion

Information provided by various external sources

Mimibear, find the latest, high quality at reasonably priced products for all things baby related. From Muslins to clothing to Nursery inspo. Free shipping


Contact info

3.5

Average

TrustScore 3.5 out of 5

761 reviews

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Replied to 60% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great range, gorgeous products

Absolutely love the range of products Mimi-Bear carries. We're currently enjoying the swaddle suit sets and announcement cards, but we've got so many things bookmarked to purchase in the future! I love that the website has the option to sort by theme as well, so you can instantly find products that will suit your aesthetic. Definitely will continue to buy from this company.

27 September 2021
Unprompted review
Rated 5 out of 5 stars

Excellet Service

Great products competitively priced with quick delivery. Will definitely purchase again! Thank you :)

27 September 2021
Unprompted review
Rated 1 out of 5 stars

Terrible seller

Terrible seller. Item I ordered over 8 weeks ago still hasn’t arrived. Initially replied to my emails advising when it would arrive but won’t reply now. I was told the item had arrived with them and was posted over 2 weeks ago, no postage details given and now no response. Awful, I have tried to resolve via PayPal too but again no response from this seller so I’ll have to wait even longer for my money back. Terrible.

23 September 2021
Unprompted review
Mimi-Bear logo

Reply from Mimi-Bear

Apologies you feel this way, unfortunately I cannot find your email chain please may I ask you to email hello@mimi-bear.com & also check your junk as our emails like to hide in their.

PayPal case hasn’t been resolved yet as the manager is currently away & PayPal will be checked on Monday.

Rated 5 out of 5 stars

Perfect!

Perfect! Super quick delivery and we’ve had so many comments on the cute set!! Perfect for a baby announcement:)

19 September 2021
Unprompted review
Rated 5 out of 5 stars

Gorgeous swaddle set

Gorgeous swaddle set. I got an announcement set for my newborn, it was perfect! The material was soft love Mimi-Bear and so did my newborn.

18 September 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful products, great service

Great items available in their store, we ordered a beautiful milestone muslin that perfect to capture our baby grow.

Really easy to pleace the order and item was received much faster than expected delivery date which was fantastic.

12 September 2021
Unprompted review
Rated 5 out of 5 stars

Fab shop

Fab shop! Love their products. They were quick at responding and received my order quickly :) will order from here again!

10 September 2021
Unprompted review

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