Mindmover ConnectReviews 

170
TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

Although I was a member for a long time, when I was most recently approaching payout threshold, i suddenly hardly recieved any survey invites and was locked out of all of them. They then changed th... See more

Company replied

Rated 1 out of 5 stars

I claimed a £10 reward back in October 2022 that I had earned by completing lots of surveys. I received an automated email stating that it could take up to 30 days... fair enough. However, after 3 mo... See more

Rated 1 out of 5 stars

Further to my last review a month ago, I still have been unable to redeem any payment from Mindmover. I have raised numerous 'tickets' none of which has provided any adequate response. I am no... See more

Rated 1 out of 5 stars

tried to cashout. three weeks later points returned saying there were "technical difficulties". Lots of automated mails, and no help at all unless you count the barely sentient Indian Zendesk monkeys... See more

Company details

  1. Market researcher

Information provided by various external sources

MindMover Connect is an online market research community for people living in the UK.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

170 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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1.3

All reviews

(170)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

overdue payment

I am sick and tired of this company sent for £20.00 payment 29/03/21, raised a ticket with no joy. Tried to log into account and cannot get in, sent for password reminder also with no response, they are a joke a complete waste of time.

16 May 2021
Unprompted review
Rated 3 out of 5 stars

Won't let me claim my reward

I have raised several "tickets" with Mindmover because I cannot redeem my points I have nearly the equivalent of £40 in my account yet whenever I go to redeem it just says " the ability to redeem is not available at this time, try again in 24 hours time.
I gather quite a few people are experiencing the same problems as I am, I am not about to give up on this money as I am disabled and do these surveys so I can buy Christmas presents for my children & grandchildren.I just wish Mindmover would sort it out. They keep saying they have but they haven't Shame on you Mindmover.

9 May 2021
Unprompted review
Rated 1 out of 5 stars

Still no payment received

A payment from Mindmover was confirmed on 29th March 2021 and it is now 8 May 2021. I have tried many times to obtain this payment to no avail, and now Mindmover has stopped sending me surveys and blocked me. I enjoyed completing the surveys but I would not now recommend Mindmover to anyone. Go to a survey site that pays up on time and leave Mindmover alone!

8 May 2021
Unprompted review
Rated 1 out of 5 stars

Denied access to payments

Further to my last review a month ago, I still have been unable to redeem any payment from Mindmover. I have raised numerous 'tickets' none of which has provided any adequate response.

I am now reluctant to take part in any more of their surveys, unless I receive a response with a 'real answer' (rather than the stock replies I have received).

I have now been trying to redeem £20 everyday since February 1st. It is totally unacceptable.

5 May 2021
Unprompted review
Rated 1 out of 5 stars

About a month ago when I was at the…

About a month ago when I was at the height of my frustration with Mindmover I sent them a link to this review forum so that they could see how many people were having issues regarding payments. Since then there has been an absolute flood of positive reviews on here, some of which are so ludicrous that they are hilarious. So........peeps....... be very wary of the positive reviews - they may not be what they purport to be.

4 May 2021
Unprompted review
Rated 5 out of 5 stars

Good site

Great for making a few quid on the side, even finds surveys from around the web if their site has ran out. Top marks.

2 May 2021
Unprompted review
Rated 5 out of 5 stars

Mindmover great community

Mind mover is great to be a part of the community as you can share your opinion and earn some money when your getting your point across. Would recommend as it’s a great site just need more surveys

1 May 2021
Unprompted review
Rated 4 out of 5 stars

I LIKE THE SURVEY TOPIC RANGE

I LIKE THE SURVEY TOPIC RANGE, THE MINI POLLS ARE INTERESTING TO SEE WHAT OTHE FEEL AND THE SOME OF THE DISCUSSION ROOMS ARE INTERESTING TO HEAR OTHERS VIEW. GREAT TO PASS THE TIME WHILE FEELING YOU ARE CONTRIBUTING TO RESEARCH/PRODUCT IDEAS. SOMETIMES A FEW TOO MANY EMAILS IS MY ONLY GRIPE.

1 May 2021
Unprompted review
Rated 5 out of 5 stars

Mindmover Connect

This is a great way to get involved in getting your opinion and views to help improve products and services

1 May 2021
Unprompted review

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