Minko's Macs Reviews 

329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the staff's helpfulness and friendly demeanor in resolving issues quickly. Many people are very happy with the quality of repairs and products, noting that their devices were fixed promptly and effectively. The customer service is frequently described as excellent, with consumers appreciating clear communication and support. Regarding pricing, many reviewers found the costs to be fair and competitive for the services and products received.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the helpfulness, efficiency, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and extensive... See more

Product

Clients share positive opinions on product quality, consistently finding it outstanding and exceeding... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent, speedy, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding prices to be competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Mac Mini repair at Minko’s Camden was smooth in that the staff member did exactly what he said he’d do, at the time he said he’d do it. He was friendly and professional. Mac repairs are, sadly, exp... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I took my iMac to Minko’s Macs in Lewisham for a hard drive replacement and a full clean-up service. They were very reliable, professional, and extremely helpful throughout the whole proce... See more

Rated 5 out of 5 stars

I love this company - they're on a mission to keep old macs out of the landfill. Worked for me. I took my old 2012 Macbook Pro as an urgent repair - knocked a full glass of non-alcoholic beer over t... See more

Rated 5 out of 5 stars

Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention an... See more


Company details

  1. Computer Shop
  2. Computer Accessories Shop
  3. Computer repair service

Written by the company

Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(329)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
I took my iMac to Minko’s Macs in Lewisham for a hard drive replacement and a full clean-up service. They were very reliable, professional, and extremely helpful throughout the whole process. Everything was explained clearly, and the work was done to a high standard. I’m very happy with the service and would highly recommend Minko’s Macs to anyone looking for trustworthy Apple repairs.

24 August 2025
Unprompted review
Rated 5 out of 5 stars

Minko’s Macs did an excellent job…

Minko’s Macs did an excellent job replacing the screen on my MacBook Air. They kept me informed of progress via text message and offered a good price for the service. They were very proffered and the work was done very quickly. I would highly recommend them for all Apple related repairs.

21 August 2025
Unprompted review
Rated 5 out of 5 stars

Fast and efficient service

Took my laptop in because it was overheating and making a loud noise. They quickly diagnosed an issue with the battery and the fan and sorted out the issue the same day. Will be going to them again with any laptop issues.

15 August 2025
Unprompted review
Rated 5 out of 5 stars

My Mac Mini repair at Minko’s Camden…

My Mac Mini repair at Minko’s Camden was smooth in that the staff member did exactly what he said he’d do, at the time he said he’d do it. He was friendly and professional. Mac repairs are, sadly, expensive but Minko’s are certainly competitive in that respect so I couldn’t have asked for better service. It will definitely be my chosen venue in the future even though there are other Mac repair places closer to my home.

29 July 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, solved the problem after a few hiccups but they kept going until it was fixed. I am a regular customer and they treated me very well. I highly recommend

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Minkos Mac’s is by far the BEST one…

Minkos Mac’s is by far the BEST one stop shop for everything Mac and apple related - super friendly team led by the wonderful Minko - highly recommend for repairs, knowledge, friendliness and of course amazing refurbished macs and more! 5/5 stars guys! Keep up the good work x x x

12 July 2025
Unprompted review
Rated 5 out of 5 stars

Longtime customer

I bought a refurbished Mac from them and in 5 years no issues. Had a prob with the trackpad now and the ease in which I got it addressed was super helpful. Really friendly staff. Cost-efficient. Always a happy customer.

1 July 2025
Unprompted review
Rated 5 out of 5 stars

Super helpful

Popped in to see if I could get a power chord replaced and they gave it to me gratis. And this is Camden!

3 July 2025
Unprompted review
Rated 5 out of 5 stars

So brilliant!

Minko Macs have fixed my laptop when it has baby milk spilt all over it and also fixed my phone when the camera wouldn’t focus. They have been wonderful, quick and helpful. Would totally reccomend!

17 June 2025
Unprompted review
Rated 5 out of 5 stars

Repairs to Beats headphones

Great customer service. Contacted the Lewisham branch to see if they could deal with peeling pads on headphones (beats). They ordered the part (on a weekend) and fixed in a day! Delighted to be able to use my headphones again!

16 June 2025
Unprompted review
Rated 5 out of 5 stars

I updated my Mac

I updated my Mac. Got the best installs ever!!! Great, quick and reliable service and advice for the future regarding my pc. Thanks Minko

12 June 2025
Unprompted review

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