Minko's Macs Reviews 

329
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting the staff's helpfulness and friendly demeanor in resolving issues quickly. Many people are very happy with the quality of repairs and products, noting that their devices were fixed promptly and effectively. The customer service is frequently described as excellent, with consumers appreciating clear communication and support. Regarding pricing, many reviewers found the costs to be fair and competitive for the services and products received.

What people talk about most

Service

Customers consistently note positive experiences with service, praising the helpfulness, efficiency, and... See more

Staff

People report positive experiences with staff, highlighting their helpfulness, efficiency, and extensive... See more

Product

Clients share positive opinions on product quality, consistently finding it outstanding and exceeding... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent, speedy, and... See more

Price

Users describe ambiguous interactions with price, with some reviewers finding prices to be competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My Mac Mini repair at Minko’s Camden was smooth in that the staff member did exactly what he said he’d do, at the time he said he’d do it. He was friendly and professional. Mac repairs are, sadly, exp... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I took my iMac to Minko’s Macs in Lewisham for a hard drive replacement and a full clean-up service. They were very reliable, professional, and extremely helpful throughout the whole proce... See more

Rated 5 out of 5 stars

I love this company - they're on a mission to keep old macs out of the landfill. Worked for me. I took my old 2012 Macbook Pro as an urgent repair - knocked a full glass of non-alcoholic beer over t... See more

Rated 5 out of 5 stars

Quick and easy coms, I actually met with Minko himself and he gave me a diagnostic on my MacBook Pro . It was sorted the next day pretty much and they recommended some extra upgrades for prevention an... See more


Company details

  1. Computer Shop
  2. Computer Accessories Shop
  3. Computer repair service

Written by the company

Minko’s Macs is an independent Apple Mac specialist with London branches in Camden, Lewisham, Shoreditch and Wimbledon. We buy, sell, repair, exchange and maintain pre-owned Apple Mac computers, including MacBook, MacBook Pro, MacBook Air, iMac, Mac mini and other Apple devices. With over 10 years’ experience, we provide competitive prices, quality refurbished Apple Macs and professional support for personal, creative and business customers. Our technicians offer Apple Mac repairs, diagnostics, upgrades, macOS updates and restores, data transfer, remote support, business consultancy, Apple accessories, Mac rentals and device buy-back services. We pride ourselves on quality, customer care, innovation, respect and efficiency. Customers can visit our stores, collect in person or use our UK delivery service. Opening hours: Monday to Saturday, 10am–7pm. Camden: 5 Ferdinand Street, London, NW1 8ES – 0208 127 3730 Lewisham: 9 Manor Park Parade, Lee High Road, London, SE13 5PB – 0208 852 1961 Shoreditch: 16 Spelman Street, London, E1 5LQ – 0208 808 8333 [Appointment Only] Wimbledon: 104 Kingston Road, London, SW19 1LX – 0208 542 8635 [Appointment Only] For sales, repairs, buy-backs, trade-ins or general enquiries, contact [info@minkosmacs.com](mailto:info@minkosmacs.com).


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

329 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(329)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

They fix more than just Mac's.

They fix more than just Mac's.

I brought in my gaming laptop, with broken hinges. I wasn't sure if they'd be able to fix it, as it wasn't a software issue + it's not a common kind of computer. But they confirmed it was something they could do before they took any money, so I already felt confident from the start.

I got my laptop back in a week, despite them having to order the parts from Europe. I was very pleasantly surprised at how quick this was, considering every other laptop repair place has held onto my laptop for weeks, only to not fix the problem.

Very happy with the service.

10 January 2026
Unprompted review
Rated 1 out of 5 stars

soldering quote

asked for a quote on soldering switches on a small keyboard, they quoted 60 pounds per hour so 240-300 pounds. Essentially it takes them 4-5 minutes to do 1 switch

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Really happy

Really happy. Fixed laptop (massive coffee spillage) within the day. Very fortunate as I had old Apple -newer ones much harder to fix with the new Apple security - be warned . I went to the Whitechapel outlet, no one there but I called went to the Lee High Road outlet. Therefore really good experience from person on phone as well. Very happy - I don't normally put reviews, so this says a lot.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

What's not to love?

I love this company - they're on a mission to keep old macs out of the landfill. Worked for me. I took my old 2012 Macbook Pro as an urgent repair - knocked a full glass of non-alcoholic beer over the keyboard and track pad the day of a major meeting. My rapid reactions tipped most of it out which saved the motherboard etc. A new keyboard, trackpad and battery was installed within hours and I made the meeting!
Max in their Lewisham shop could not have been nicer or more efficient and the price was more than fair.
100% recommend them.

22 September 2025
Unprompted review
Rated 5 out of 5 stars

5 star service

Love these guys, thank you to Max for fixing my screen perfectly and just being nice to talk too. Very competitive prices too. Highly recommend!

28 August 2025
Unprompted review
Rated 1 out of 5 stars

No help

Initial first encounter on this repair was fine
Had an issue with the repair and I was told to bring it back within 90 days of the repair I brought it back two weeks as I needed it to work
Brought it back today explaining the fault to NOT BE HELPED. To be told it’s fine it’s working
I have the issue and was told to come back
To see a guy who I never dealt with who’s communication is not of the greatest
I asked to speak to the manager called and got no answer or even a call back
Very disappointed in this as I paid for a service and don’t have my full service what I paid for will never use them again and if I was you save you time and money and don’t
Very unprofessional

28 August 2025
Unprompted review

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