Mira Showers Reviews 

Ben from South West arrived on time, was helpful in explaining what was wrong and quick to fix the issue. Many thanks

Ben (South West area) quickly identified the problem with our shower and was able to get our shower sorted and working again.
He was professional, knowledgeable and friendly.

Sebastian was able to fix the problem and afterwards gave me much useful advice for future steps. Brilliant messaging from him and whole mira team.

I recently made a call to Mira for help in swapping some handle to a Mira Assist Shower Bar and spoke with a gentleman called Brian Hepworth.

Brian was very polite, professional and knowledgeable and thorough, and he assisted me in making the right decision in choosing the right handles for my customers needs, what an absolute star and a lovely gentleman, please ensure you pass on my thanks.

Steve Froggatt

Darren H arrived on time and got the shower sorted perfectly.

Ben from the South west did and excellent job he is a credit to your team

Engineer Sam in site within couple of days of my request. He worked cleanly and safely and quickly solved the problem. He left the bathroom clean and tidy. Excellent service.

Very easy to deal with Mira as a company and their customer service is always very good.

Rang up and got a repair the next day and again, got a call from Sam of the morning of the visit giving me a time of arrive.

As with previous visits from Mira staff, Sam was professional, polite and explained what the issues were and the repairs carried out.

I’d thoroughly recommend Mira, and Sam, for a job well done

We had Philip Evans attend to look at our shower. He was polite and efficient. He explained everything and fixed our issue quickly.
Shower back operational before the weekend.
Thank you

Customer care amazing. Rang after I made appointment to see if I wanted to bring forward. Engineer kept me informed of when he would arrive. Efficient and friendly. Excellent service all around

Adrian was great, he fixed the problem in no time. Very friendly and very professional 😃

Great shower repair today by Sam.
Problem identified. New cartridge installed and now have a working shower!

Excellent service within 24 hours of requesting!

Darren H came, polite friendly and knowledgeable really helped us out thankyou

Danny from Wakefield came to fix our shower. Let us know in advance when he was arriving. Explained the issue with our mira sport (solenoid) and sorted it in 5 mins. Super friendly and clearly great at his job. Credit to your company. Phil

If I could give 10 stars i absolutely would!
Kevin informed me of when he would arrive and he was on time, he stated who he was at the front door and he even asked if where he was parked was ok? He was so polite and professional from start to finish. I was spoken to throughout the repair of my shower and was given some really good advice which I never knew before. Kevin resolved the issue straight away and now we have a working shower and I feel so confident now after purchasing my care and repair for the future. I would 1000% recommend to my friends and family. The customer service at Mira even on the telephone was a positive experience. Literally cannot fault a thing.

I love my Mira shower, but I can't give it 5 stars because the Platinum control unit doesn't last long and has needed replacing every few years. I am currently waiting for another one so I can't use my walk-in shower: this is making life difficult because I am disabled.

I phoned Mira initially on 20th July and was told one would be sent to me. Somebody categorised it wrongly so when I phoned 10 days later to ask where it was, I was told another one would be dispatched. Today is 14th August and it hasn't arrived, so I have phoned again. This time I was told that it's out of stock and I won't be able to have one until the beginning of September. This is unbelievable! Surely somewhere in this organisation (on a fitter's van for example) one could be sourced. I am beyond disappointed.

Sebastian visited to fit a new shower. Very pleasant and helpful gentleman. Gave me advice on how to care for the shower to ensure it lasts longer. Tidied up and took old shower away. I would definitely recommend Sebastian. Thank you Sebastian.

Ben from the South West was brilliant.
Had the shower fixed in record time.
Highly recommended.

I love my Mira Atom ERD mixer shower. But it has started leaking after only 2 years of use. I gather this is expected (hoped for?) within the shower industry in general. The cheapest repair I can achieve is to buy the failed part (Thermostatic Cartridge Assembly) for £96 and do it myself. Mira quotes £160 to repair it. So...
Only buy this (and, presumably any other Mira product) if you are able and willing to spend £96-£160 every two years.
To be fair this may not be a Mira-specific problem. I suspect all other shower manufacturers operate on a similar model (supply items with time-limited parts and then charge the earth for replacement parts - but they don't advertise this up front at the point they are trying to persuade you to buy their product)

Amazing customer service from Courtney.