Mira Showers Reviews 

15,051
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,968 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the professional staff and engineers for being extremely prompt, polite, and efficient when repairing faulty showers. People consistently note that visiting technicians take the time to explain everything clearly, answer questions thoroughly, and leave the work area impeccably clean and tidy. However, some customers also noted occasional issues regarding product durability and strict warranty support policies. A few reviewers mentioned that certain components failed prematurely or experienced unexpected technical troubles after a short period of use. Reviewers facing these specific setbacks felt disappointed by the lack of flexibility when dealing with unexpected repairs.

What people talk about most

Staff

Users describe positive interactions with staff, highlighting their professionalism, efficiency, and... See more

Service

Reviewers highlight positive aspects of service, noting that engineers are consistently professional, polite,... See more

Product

Reviewers mention ambiguous feedback about product performance, highlighting a mix of satisfaction and... See more

Customer service

Customers consistently note positive experiences with customer_service, highlighting prompt replies and... See more

Quality

Consumers find quality to be ambiguous, experiencing a mix of high satisfaction and durability issues. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Daniel from Wakefield came to repair our Mira electric shower, and we were extremely pleased with his service. He completed the repair very quickly and was incredibly kind, polite and friendly thr... See more

Company replied

Rated 5 out of 5 stars

From first phome call till engineer came they explained the process and Sebastian the engineer has just fixed the shower and could not have been more courteous or efficient in the way he dealt with t... See more

Company replied

Rated 5 out of 5 stars

Contacted Mira on the phone. Call centre were fabulous and organised an engineer for the following week. ( they had earlier appointments but they didn’t fit around our shift patterns) An email confirm... See more

Company replied

Rated 5 out of 5 stars

Mira have been execllent, I was worried what to do when I had issues with my shower which is 4 years old, thought I thought I'd better call them. Adam Cross answered quickly and was a great help, he's... See more

Company replied


Company details

  1. #50 of 107 best companies in Bathroom Renovator
  2. #94 of 244 best companies in Home improvement shop
  3. #60 of 118 best companies in Manufacturer

About Mira Showers

Written by the company

Written by the company

Why don't the people who make the showers, fit the showers? Now we do.
Our experts understand the best way to replace and repair your Mira shower. And as with our showers, you can expect an outstanding, hassle-free service – for the perfect shower experience all round. Simple, reliable shower services by Mira experts.
Shower Replacement
Need to replace an existing shower? With our installation service you will receive a brand-new shower, installed by our team of expert installers - all for one fixed price.
Shower Repair
Whatever the issue with your Mira shower, we’re here to help. Simply book a repair online – our experts will visit to get your shower working like new.

Mira Showers

About Us:

At Mira Showers, we have been innovating for 100 years. From designing the world’s first thermostatic valve to developing the digital showering technology of tomorrow. But why don't the people who make the showers, fit the showers? Now we do.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15k reviews

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4.7

All reviews

(15,051)

2,948 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent and efficient

Our shower started leaking when switched off and our bathroom fitter directed us to contact Mira as it was still under warranty. I spoke to Megan who was so apologetic, friendly and helpful. She arranged for Philip, a service engineer, to come out the following day and sort the issue. The entire process was seamless and we received great service from everyone involved! Thanks 🙏

14 August 2026
Unprompted review
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Reply from Mira Showers

Hello Will, thank you for your wonderful review. We're delighted to hear that Megan and Philip provided such friendly, efficient service and that your issue was resolved quickly under warranty. We'll be sure to pass on your kind words to both of them.

Rated 5 out of 5 stars

Excellent service from Peter

Excellent service from Peter. Quick and efficient

14 August 2026
Unprompted review
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Reply from Mira Showers

Hello Amy, we are delighted to hear you are happy with the service provided and we will share your kind comments with Peter. Thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Great job Rob ward

Great job Rob ward. Got there early (despite the fire engine) allowing me to get on with my day. Thanks for the advice on the pipe work too.

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Mr Lyndon Thompson, thank you for taking the time to share this excellent feedback. We are so pleased to hear about the great service provided and that you were able to get on with your day.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, so helpful, explaining everything.

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Janet Weller, thank you for taking the time to send this great review. It is always much appreciated.

Rated 5 out of 5 stars

MIRA Sprint

Michael / Bristol did a super job being prompt and punctual. We now have a new shower that works exactly as we're used to. We were also told of the subtle changes now in place.

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Alan Gammon, Thank you for your great review. We're so pleased to hear that your new shower is working perfectly and that you were informed about the changes. We will share your kind comments with Michael/Bristol.

Rated 5 out of 5 stars

Arrived on time

Arrived on time, assessed the problem, fitted a new shower as old one unrepairable, done job efficiently, left as clean when arrived, proffesional, friendly Mira workman. Very happy customer.

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Francine Gibbs, thank you for taking the time to send this great review. We're delighted to hear that our Field Service Technician provided such a professional and efficient service. It's great to know that the problem was assessed, a new shower fitted, and the area left clean.

Rated 5 out of 5 stars

I was well informed about my…

I was well informed about my appointment with the engineer, Philip, . He was polite and courteous. The problem was quickly resolved. Thank you

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello S Ryan, we are so pleased to hear that your appointment went well and that the engineer Philip was polite and courteous. It's wonderful to know that the problem was quickly resolved. Thank you for your kind feedback.

Rated 5 out of 5 stars

High recommendations for mira the…

High recommendations for mira the gentleman Peter who called to fix my shower this morning held great communication with when the appointment he was extremely kind, helpful on how to use the shower correctly and very work efficient. He wore shoe covers without prompt which I liked which some trades don’t do.

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Rachel French, thank you for taking the time to leave such a lovely review.
We're delighted to hear that Peter provided excellent service when repairing your shower. It's great to know that he kept you well informed about the appointment, was kind and helpful, and took the time to explain how to use the shower correctly.

Rated 5 out of 5 stars

Excellent service

Lovely bloke called steven. Very polite quick and efficient and knowledgeable. Fixed the problem very happy with service would use again.

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Kim, thank you for your fantastic review. We're delighted to hear that Steven provided such a positive experience. It's great to know that he was polite, knowledgeable, and able to resolve the problem quickly and efficiently.

Rated 5 out of 5 stars

Philip was very knowledgeable and…

Philip was very knowledgeable and repaired the shower and also gave some recommendations that we will follow up on,i would recommend Philip who was a great ambassador to his employer and provided ezcelllent customer service

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Patrick, we're delighted to hear that Philip was able to repair your shower and provide helpful recommendations for the future. It's especially rewarding to know that his knowledge, professionalism, and excellent customer service made such a positive impression. Thank you for taking the time to share your experience.

Rated 5 out of 5 stars

Great service from Ben and fixed the fault

Ben from the south west was quick and efficient. Nice engineer to work with

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Ben French, it's great to know that Ben was able to repair your shower quickly, we'll be sure to pass your kind comments on to Ben. Thank you for the review.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Simple to get booked in and repair carried out by Philip within 30 minutes so couldn't ask for more

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Jamie Medlen, we're so pleased to hear you had such a positive experience with us. Thank you for your kind words.

Rated 5 out of 5 stars

Lenny was fantastic!

Lenny was fantastic!! Came nice and early...explained everything..was polite and friendly...im very happy!

13 August 2026
Unprompted review
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Reply from Mira Showers

Hello Debs, thank you for your excellent review. We are delighted to hear you were happy with the service provided by Lenny.

Rated 5 out of 5 stars

From first contact the service has been…

From first contact the service has been excellent. Danny from Wakefield was great-he explained the issue and what he was going to do to resolve the problem. The shower is now working again-thank you Danny, Jak and the Customer Service team.

12 August 2026
Unprompted review
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Reply from Mira Showers

Hello Mike Penny, thank you for taking the time to leave such a wonderful review. We're delighted to hear that you received excellent service from start to finish. It's great to know that Danny was able to clearly explain the issue and the work needed to get your shower back up and running. We'll be sure to pass on your kind words to Danny, Jak and our Customer Service Team.

Rated 5 out of 5 stars

I had a very good experience with the plumbing work

I had a very good experience with the plumbing service. The work was carried out by Philip, who was professional, friendly, and efficient. He arrived on time, quickly identified the problem, and completed the work to a high standard.
He explained everything clearly and made sure the area was left clean and tidy afterwards. I’m very happy with the quality of the work and would definitely recommend Philip for any plumbing work.

12 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Gayathri Ambati, thank you for your wonderful review. We are delighted to hear about your very positive experience with our Team.

Rated 5 out of 5 stars

Paul J is a great engineer fixing our…

Paul J is a great engineer fixing our shower issue, good communication and efficient!

12 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Aw, we are happy you're pleased with our service. We will pass on your comments to Paul.

Rated 5 out of 5 stars

Daniel from Wakefield came to repair…

Daniel from Wakefield came to repair our Mira electric shower, and we were extremely pleased with his service. He completed the repair very quickly and was incredibly kind, polite and friendly throughout.

He also took the time to explain how the shower works and went through all the important safety measures with us very clearly. We really appreciated his professionalism and the care he took to make sure everything was working safely and properly.

Excellent service from Daniel — highly recommended! ⭐⭐⭐⭐⭐

12 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Vijayalekshmi Nair, thank you for your wonderful feedback. We're delighted to hear that Daniel provided such a positive experience. It's great to know he was able to repair your shower quickly while taking the time to explain its operation and important safety information clearly. We'll be sure to pass your kind comments on to Daniel. Thank you for choosing Mira Showers and for your recommendation!

Rated 5 out of 5 stars

Twice Mira showers have been brilliant!

Twice we have called Mira showers with in warranty issues. On both occasions the service has been outstanding. Very helpful and polite customer service staff. We were kept up to date all along, notified the evening before the call out with a time slot window. Following day a call from the engineer to confirm time of visit. All fixed in no time. Mira have been superb, highly recommend them.

11 August 2026
Unprompted review
Mira Showers logo

Reply from Mira Showers

Hello Tony Bingham, thank you for taking the time to share your experience. We're delighted to hear that you've received outstanding service from our team on both occasions. It's great to know the communication, visit updates, and engineer support met your expectations, and that your shower was fixed quickly. We truly appreciate your recommendation and your kind comments about our customer service team. Thank you for choosing Mira Showers.

Rated 5 out of 5 stars

Lenny attended our site today

Lenny attended our site today. Very efficient and quick turnaround. Explained everything in detail. A pleasure to deal with.

12 August 2026
Unprompted review
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Reply from Mira Showers

Hello MH, thank you for your fabulous review.

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