misterb&b Reviews 

3,610
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers had a great experience with this company, noting overall satisfaction. Travelers frequently praise the incredibly friendly hosts and wonderfully welcoming staff, which makes everyone feel completely safe and right at home during their trips. Consumers consistently find the digital platform very easy to use when browsing through many available options for comfortable accommodations. However, some people mentioned frustrating issues regarding misleading listings and unhelpful customer support when problems arose. A few other people also felt that communication was extremely poor when unexpected cancellations occurred. Reviewers noted that some hosts listed properties across multiple platforms making actual availability uncertain.

What people talk about most

Website

Reviewers mention ambiguous feedback about website experiences, with opinions widely divided. Some consumers... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the platform as easy to navigate and very... See more

Service

Customers consistently note ambiguous experiences with service, reflecting a wide division in opinions. Some... See more

Location

Consumers find location to be positive, highlighting convenient settings near popular spots. Reviewers... See more

Staff

Customers had positive experiences with staff, frequently highlighting warm welcomes and helpful... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This is my go to booking site, primarily because of the gay ethos. I’ve stayed in some amazing places and never had any problems. One thing I’d like to see is the option to search locations under gay... See more

Rated 4 out of 5 stars

Love everything about about misterbnb. But they need to stop having the hidden costs, it is misleading! Show the whole cost from the beginning

Rated 4 out of 5 stars

On this occasion, the bandb was exactly as described. The hosts were nice and sweet and very efficiently Germanic! ;-)

Rated 5 out of 5 stars

This website is great for exploring hosts around the world. Easily navigate areas of interest with a simple touch of your finger. Any host will be knowledgeable about the area you’re staying. Happily... See more


Company details

  1. Vacation rental
  2. Travel agent

Written by the company

Welcome to your ultimate LGBTQ+ social hub that offers meaningful connections and unique experiences with the community. Book LGBTQ+ stays, make new friends, and join or host activities. Browse 2M+ LGBTQ+ accommodations on misterb&b worldwide, from downtown apartments to private rooms, sofa beds, and hotels, and connect with the 1 million-strong weere community to level up your social game.


Contact info

4.0

Great

TrustScore 4 out of 5

4k reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.0

All reviews

(3,610)

145 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Enjoyable stay

Alex and staff were so welcoming and helpful.
Extra assistance in unlaoding the car and special touches such as the welcoming drink, mini bar and snacks and general care was a great start to a road trip.
Very comfortable and accessible room and a great Palm Springs setting

9 October 2025
Unprompted review
Rated 2 out of 5 stars

Zero support from Misterb&b

My most recent interaction with Misterb&b was extremely negative. I was supposed to come to Berlin for a weekend and the person I was staying with tells me 2 days before that he is not renting the apartment anymore. Misterb&b offered no support to help me find another suitable accommodation. Basically just gave me a little voucher and said “sometimes this happens” and clearly no one was willing to take me last minute. I had to book a hotel last minute, as it way more expensive. So yeah, needless to say I will hardly be using their services again. Booking.com ensures a better service.

26 September 2025
misterb&b logo

Reply from misterb&b

Hey there 💛 We’re truly sorry your host canceled last minute , that’s absolutely not the experience you should expect from misterb&b. Sadly, we couldn’t find another host available on such short notice that's why we were not able to help you. The host was penalized, and we’re really sorry they let you down. It’s a rare situation, and we hope you’ll give us another chance 🌈.

Rated 5 out of 5 stars

Love using Misterb&b

We always have a good experience when we stay at Misterb&b hosts. It’s our go to when we travel. We have met some fun and interesting guys that we have stayed with

28 October 2025
Rated 1 out of 5 stars

Warning to hosts – unresponsive leadership, withheld payouts, and disregard for law

I am a verified misterb&b host with only 5-star guest reviews and a record of excellent guest experiences. Despite repeated formal and personal messages, misterb&b (Pinklab360 SASU, France) continues to withhold payment for completed and paid stays at my private residence in Valencia, Spain.

The company is demanding a tourism registration number that cannot legally be issued for shared-use primary residences, as confirmed by the Government. No lawful or contractual justification has been provided, and direct messages remain unanswered.

In preparing my formal legal notice (19 October 2025, citing EU Regulation 2019/1150 and Spanish civil and consumer-protection law), I also became aware of other hosts reporting similar difficulties reaching senior management and obtaining payouts. While I cannot speak for their individual situations, this appears to reflect a wider pattern of unresponsiveness toward hosts.

In my experience, misterb&b combines a valuable idea with serious governance and accountability gaps. Guests may have positive stays, but hosts should be aware that payouts can be delayed indefinitely and leadership may not engage when problems arise.

4 November 2025
misterb&b logo

Reply from misterb&b

Hello, We have tried to explained the issue several times with you. We are very sorry if the answer is not the one you hoped for, but we must follow Spanish law. Under Real Decreto 1312/2024, all listings in Spain must have a valid national registration number. In your case, the national administration confirmed that this requirement applies, even for private rooms in a primary residence in Valencia.

Because of this, payouts must remain on hold until either:
1. You provide your national registration number, or
2. You hide your listing so we can release your pending payouts.

We truly would have preferred to continue working with you as a host, but we are legally required to comply with these regulations. We remain available if you need help completing one of the two options.

Rated 5 out of 5 stars

always understood and supported

So far, wherever I went using misterb&b I felt safe and welcomed. Not only for tourism or vacation but also for work trips or emotionally charged family visits I could talk openly to my hosts and was understood. Oh, and of course I love well designed apartments 😉

30 October 2025
Unprompted review
Rated 4 out of 5 stars

Escape to Berlin

On this occasion, the bandb was exactly as described. The hosts were nice and sweet and very efficiently Germanic! ;-)

13 October 2025
Rated 5 out of 5 stars

To be safe and healthy

Alexander gave me trust which which is a very important thing to be able too be a friend of the world 🌎 and to be able too visit Paris in fabulous fashion off Knowing how to do things around the city it was a great experience for me and I thank him for his kindness to me THANK YOU ALEX 🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹🌹

17 October 2025
Rated 5 out of 5 stars

Exceptional experience

The information was always very clear, which is exceptionally helpful when travelling to a foreign country. My experience of using misterb&b was exceptionally positive. I had all the relevant information and my subsequent stay in Istanbul was greatly enhanced as a result of using your app

14 October 2025

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