Pros: I love that they have the coils I need for an older tank, and great prices. Cons: Almost two weeks to receive the order is RIDICULOUS - and NO tracking information. So many online vape shop... See more
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See what reviewers are saying
vapes werent what i expected / described in website. the disposables didnt last at all compared to the yaya brand, might be defective or just cheaply made. the juices doesn’t taste that great either... See more
Hands down the easiest online vape website to navigate! Each juice brand is represented on one page, then you use a dropdown menu to select the flavor - instead of having to click on a new page for ea... See more
PB and strawberry jam is my favorite. Delivery was a little different this time. A few days went by and I was not getting an expected delivery date like I used to. I asked about it on the websit... See more
Company details
Information provided by various external sources
The most popular vape and e-cig products, the best e-juices, helpful tutorials and FREE Shipping too!
Contact info
60068, Buffalo Grove, United States
- sales@misthub.com
- www.misthub.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Missing package
Package was lost the first time but did replace it and that one is on its way
Nice company
Spend $60+ and wait
Spend $60+ and wait, wait, wait, get excuses, and wait, wait wait. Avoid MistHub. They make excuses, but not results.
Never received my vape I purchased
Inexcusable irresponsible delays
Not that I had a choice for their shipping, but I will never use them again.
Disastrous communication regarding delivery of this package, they returned it to sender claiming they did not have the code to the gate, which does not need a code.
They never called me on the telephone when I had strictly said to call me Before delivering.
Even after 27 communications by email back and forth and they shipped it Again, (a different product because the previous ones were no longer available!) they still never telephoned me as they promised and only by accident did I find the package!
Never received order
Don’t waste your time
I ordered a new vape and replacement coils several weeks ago. Never got it. They claim there are issues with shipping and they have to use 3rd party shipping companies. They can’t get ahold of the shipping company to get tracking updates. I’m supposed to be getting a refund through route which I’m still confused on, why it’s not through the company. I am beyond frustrated as it has been almost a month and still no updated tracking or my money back. I wouldn’t use this company if I were you. I don’t usually give bad reviews but this has been the worst experience.
Very fast service!!!
The battery is amazing lots a long time…
The battery is amazing lots a long time shipping isn’t that long I will buy this again
Quality products at good prices and it…
Quality products at good prices and it arrived at my house quickly
Shipping is insanely slow
Shipping is insanely slow. It’s been one week and my order has yet to ship.
Extremely slow shipping
Extremely slow shipping. 12 days and still no tracking update. I understand the new shipping laws make the business difficult but I have not had an issue with other online vape store. This is my 3rd and last order from misthub. This issue happened with both of my orders last 2 orders 😒
Great Customer Service
I placed an order on March 4th, It shows it was delivered on March 17th. I was not home that day, I was traveling out of state and my husband was at work. So needless to say I didn’t receive the order, even though it needed to be signed for. So I emailed Misthub and explained everything. They sent me another order right away. I am very happy for the service I received and will still be placing my orders with them again. The employees have always been very understanding, friendly and very helpful when I have contacted them. Keep up the great work ⭐️⭐️⭐️⭐️⭐️
23 days later....
23 days later....
I would love to be able to review your products. Sadly, I may never receive them.
Sorry that your business went under, preemptively.
Shipping is possibly the worst part
Have yet to receive by︅ juice like I normally do. Now 20 days after ordering it’s nbd but it’s been nearly another 3 weeks nearly so I just ran completely out and had to buy more in person elsewhere and I paid $40 here.
Fast delivery and fresh juice.
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