Mixxaudio Reviews 

I recently had the pleasure of dealing with MIXX's customer service, and I must say, it was a remarkably positive experience. Initially, I was hesitant due to the premium contact numbers, which often hint at a costly service. However, my concerns were quickly dispelled by the exceptional support provided by Louisa and George over e-mail. Their prompt response to my issue with the earphones was not just reassuring but also incredibly efficient. They swiftly diagnosed the problem and arranged for a repair/replacement without any hassle. The level of professionalism and courtesy they exhibited is commendable, and it's clear that customer satisfaction is a top priority for MIXX. It's refreshing to see a company that stands firmly behind its products with such a dedicated support team. Kudos to MIXX for delivering such outstanding service!

I recently purchased pods from this company however after one week one stopped working. I contacted Mixx customer service and spoke with George, he was attentive and knowledgeable about the product and gave advice on how I might be able to resolve the issue however it was unsuccessful. After conversations with George and Louisa it was decided that I would receive a replacement, which I have and is working fine. My thanks to George and Louisa on their professionalism and prompt resolution of this matter.
I have had one of the best customer service experiences with Mixx thanks to George and Louisa.
Caroline.

I had a problem with pods I had purchased, I contacted the company directly and they sent me a replacement pair.
First class service would highly recommend

Great customer service from George. I was kept up to date throughout and my issue was resolved quickly. MIXX sent out a replacement and sorted everything. Happy with my buds!

Really good earbuds (STREAMBUDS AIR 5). Really helpful customer service team (George and Louisa), they were very kind and clear.

Great customer service from George - polite, responsive and kept me up to date and resolved the issue quickly. MIXX sent out a replacement and sorted everything.

Amazing customer service after a faulty pair of headphones. Such a great and thoughtful team, and my new replacements are just perfect!

Thank you so much

Good Products for the price, Excellent Customer Support when I reached out over a problem.

Amazing customer support from George who was always quick to reply over email and sorted me out a replacement pair of earphones after my previous pair became faulty. Great experience.

Great experience with customer service.

Took some time to speak to someone had to email. Should be able to reach someone asap these days but replies were prompt, clear instructions and had a replacement in no time

The support portal was easy to locate, unlike some customer support lines I received acknowledgement for the issue logged. Furthermore they reached out to me on my email. Not only that George went the extra mile to verify if the issue still persisted and was patient enough to do it on more than one occasion (as I was not able to timeously respond at that moment). He took my issue seriously and made suggestions to resolve the matter (which was ultimately resolved). Much appreciated,

I had a dead MIXX smartwatch after an unsuccessful charge up, so called for advice. George at MIXX was very helpful and arranged a Royal Mail return for a repair or replacement. A replacement has been posted to me today, less than a week later than my call. George kept me updated by email and I spoke to a lady at cust services with a question who was also extremely helpful. This level of aftersales service is amazing. I have bought 2 watches from this Company & will be buying any future smartwatches from them too. I am happy to recommend MIXX to anyone

I had an issue with my mixx earbuds as one stopped working, I contacted customer service. I dealt with george, and he was amazing from the start. He helped me troubleshoot to see if i could get it to work again and when this wasn't helping. He organised for a replacement set to be sent to me in the ROI. He was fantastic and so happy to have a new set of earbuds as they are great.

My Mixx Streambuds are great comfortable earbuds that sound as good as my old AirPods but last longer and glitch less at a fraction of the cost. After a year I developed problems pairing them, but the excellent friendly customer service replaced them without issue.

I like the performance and fit of these in-ear earphones; because of their ergonomic design I find them very comfortable to wear.
I was disappointed therefore when I started hearing distortion in the left hand earphone at a slightly higher volume.
As I had only had them for one month i contacted Mixx to complain. I was pleased to receive an immediate and positive response and they agreed to replace them.

Excellent fast customer service
All staff so polite and helpful

excellent quality and the customer service is amazing

Excellent customer service, very helpful and prompt communication.

I bought a pair of Mixx headphones last year and they made me realise I really didn't like noises when I went outside! The noise cancelling really shocked me and now I find it hard to go back to not wearing them at all times when I'm out. Sadly my original pair stopped working, but I reached out to them in hopes of getting them repaired; they were very helpful, quick to respond and even sent me a new headset when they couldn't do anything for my old ones. I'm super grateful and they're a great company. Cheers MixxAudio <3

Superb customer support; they replaced some broken earbuds which, in law, they were not obliged to do. Very helpful and efficient