Mjacarsales Reviews 

92
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Just purchased my new car through MJA Car Sales, and what a pleasant experience! Friendly, professional and great communication. I highly recommend and will definitely be back when we need another car... See more

Rated 5 out of 5 stars

Having been extremely pleased with my previous car from MJA they were the obvious place to begin looking for the next one. The wide choice of vehicles were nicely displayed and presented and as they w... See more

Rated 5 out of 5 stars

I want to say a big thank you to all team from MJA Car Sale from Walton-on-Thames. I buy a car in March and i m really happy with the purchase , with the smooth transition between MJA and Finance... See more

Rated 5 out of 5 stars

What a great experience, Matthew made the process of buying a new car easy, as an electric sceptic he took the time and trouble to explain the benefits and allowed me to drive the car for a cons... See more

Company details

  1. Motor vehicle dealer

Written by the company

You are in safe hands with MJA Car Sales. We were one of the first to set standards for selling a used car as if it was a new car. Today we are still your best choice for a quality used car or light commercial vehicle. No high pressure selling Test drives welcome and without obligation to buy Top part exchange prices Thorough Pre-Delivery Inspection We have a 1st. class reputation We choose our used cars carefully before the sale and we look after our customers after the sale. Every used car we offer is available with a fully comprehensive and extensive 1, 2 or 3-year warranty. We have 100's of high quality used cars for sale. We have sold over 165,000 since we opened in 1974. Most customers, their family and friends buy their cars from us time and time again. Many now travel long distances to buy our used cars. They are confident they are buying a quality used car and the best value for their money. MJA are authorised and regulated by the Financial Conduct Authority. Finance Subject to status. Other offers may be available but cannot be used in conjunction with this offer. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We are only able to offer finance products from these providers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

92 reviews

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4.8

All reviews

(92)

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Rated 5 out of 5 stars

Well yet again just purchased a…

Well yet again just purchased a Volkswagen Up from MJA 💯👍John Dunne and the team are fantastic looked after by all exceptional service 💯 recommended will be going back for car number 6. Have looked on other websites but no where can compete.

31 May 2021
Unprompted review
Rated 5 out of 5 stars

Car sales done correctly.

From first contact right through to driving out with our new car, Simon from MJA looked after us very well. It seems that this is a company that does everything exactly as a reputable car sales firm should. We were happy with the price of the new car, and got a fair offer for our trade-in. I would recommend MJA without hesitation.

21 February 2021
Unprompted review
Rated 5 out of 5 stars

Excellent service throughout the deal

Excellent service throughout the deal. From the first call to the collection day our experience was first class. The best deal for a golf GTI anywhere in the country (I travelled over a hundred miles to collect it). Thank you so much for our fantastic car and to Simon for making the purchase so easy and enjoyable.

30 September 2020
Unprompted review
Rated 5 out of 5 stars

Very happy

Well what can I say. I’m not happy I’m extremely happy. I saw the car online and it was exactly what I was looking for. And here is exactly why my next car will come from Mja. Because as soon as I got there I did not have a salesman jumping on trying to sell. I dealt with a really nice guy. He took his time the explain exactly how my purchase of this car would happen.He did not rush me. Thank you Iain I will definitely be buying from you and the team again.

29 September 2020
Unprompted review
Rated 5 out of 5 stars

I purchased my car from MJAs November…

I purchased my car from MJAs November 2016 I had one problem with my tyres took it back and it was fixed within the week , I had great service with mjas and I will be sure to use them again!! I still have the car I purchased and have no had any issues since!!

15 August 2018
Unprompted review
Rated 5 out of 5 stars

Professional service

Professional service, great price and easy transaction.
After a bad experience with the ford dealer I contacted MJA to test drive a car. They moved the car from their other site ready for me to test drive the following day. The car was priced below market average and was in immaculate condition. Serviced and valeted ready for collection on the date I selected. I can’t fault their service. Highly recommended.

9 March 2018
Unprompted review
Rated 1 out of 5 stars

Please do not buy a car from this dodgy …

Please do not buy a car from this dodgy company. We purchased a Bmw 1 Series for £13400 and had to take it back after 2 months as the front footwells were getting wet, Mja said they had replaced the seals but less than a year later the leaks are back. Contacted Mja and they are refusing to help.Absolutely no customer care once they have your money.
Please read other negative reviews on here and save yourself a very very bad experience
All my family have used MJA in the past but never ever again

30 December 2017
Unprompted review
Mjacarsales logo

Reply from Mjacarsales

7th July 2018.

Dear Mr Wallace,
You asked us to cure water entry into the foot well of your BMW in November 2016. We cured this for you by fitting new BMW door seals free of charge, even though the problem was not covered by BMW or your Car Care warranty. This work was completed on 30th November 2016.

You reported the leak had returned on January 1st 2018.

We considered this unlikely and offered to contribute towards the costs if this leak was caused by a failure of the new seals or our workmanship when fitting them.

Despite various requests from ourselves and our professional advisers since January you have never informed us to what work you have had carried out. I think it is reasonable to assume the 2nd leak was not connected to the new seals or our workmanship.

I can understand and sympathize with your anger at the time but I do not believe you can reasonably hold us responsible if our work is not at fault.

We are an established business with high standards and a good reputation and treat all our customers fairly and with respect.

Yours sincerely,
Mr Dunne, Group Sales Manager

Rated 1 out of 5 stars

A very disappointing experience.

It has taken me nearly a year to post this review as i was hoping i would forget the experience. I haven't! To cut a long story short; i agreed a price for a car, shook hands and paid in full. The following morning i was asked for another £150 or my deposit would be returned - even though i had paid in full. I asked the salesman to email an explanation which he did. In this he asked for £100 extra and the reason was that they weren't making enough money from the transaction! I paid the money and got the car. I complained and my £100 was returned. All very unnecessary and it spoilt an otherwise good experience with the original salesmen.

30 October 2017
Unprompted review
Mjacarsales logo

Reply from Mjacarsales

Dear Mr Raeside,
I am sorry to see your review 12 Months after your purchase and would like to make our position clear
As you will recall you visited my showroom on my day off and negotiated with a salesman who had only been with us a few weeks. After some tough negotiations he agreed to write up your offer but it was subject to my approval when I returned the following day.
On my return the next day I immediately called you to explain the deal was unacceptable as our policy, like most supermarkets, is no discount. I offered as much discount as I could which was £100 short (not £150 as you stated) of the original deal as a gesture of goodwill. I also offered to return all of the money you had paid so you were under no obligation to continue with the purchase.
You decided at the time that the new figures were acceptable and agreed to continue with the purchase for which I thank you.
I am sorry that the first set of figures you negotiated with my Salesman were not acceptable to us and can see why this would be something you would be disappointed with.
MJA are a long established reputable business with high standards and work hard to ensure we have happy Customers. This is why, after I had spoken to the Directors I was able to give you back the £100 to honour the original figures.
Yours sincerely,
Mr Dunne, Group Sales Manager

Rated 5 out of 5 stars

Excellent service

I found MJA to be extremely helpful and not at all pushy. They did everything they said they would. Excellent service and I shall use MJA again.

24 March 2017
Unprompted review

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